2024 Hyundai Santa Fe Hybrid

Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.

We purchased our '24 Santa Fe hybrid on 9/18/24 new with no problems. On 10/8/24, about three weeks later, I was stopped at a stoplight after exiting the freeway. When the light turned green, I accelerated and felt a clunk, then the car would not accelerate past about 30 mph. Several warning lights came up on the dash. I could hear the engine revving, but it felt like it wouldn't go into the next gear. I thought I could make it to the dealership, which was only a few miles away. But at the next stoplight, I was stopped in a turn lane, and when I pushed on the gas nothing happened. I tried shifting back and forth from park and restarting the car, but nothing helped. The car would not accelerate at all. CHP shut down the intersection and helped me push the car to the side of the road, where I waited for a tow truck. The car was towed to Folsom Lake Hyundai, where it was purchased. Warning lights said "Check hybrid system," "Transmission control system" and "Driver assistance system." The app listed these codes under POWERTRAIN issues: DTC P198500, DTC P178400. We picked up the car from the service center on 10/11/24. They said a wire came loose from the oil pump, so they reattached it according to factory direction and it's fixed. 5 days later, on 10/16/24, the car stalled again. This time on the freeway. I entered the freeway and accelerated, then felt a similar clunk and got the same warning lights. This time, the car would not accelerate at all. I stopped on the side of the freeway and was towed to Folsom Lake Hyundai again. It took almost 2 weeks to repair, but they said the same thing happened again. The same wire came loose, causing the car to stall. Their solution was to reattach it again and wish me luck. They said maybe I drove on a bumpy road, but there's nothing else they can do but reattach it and get it out the door. I do not feel like this is an adequate repair and we are now worried that the car will stall again in the coming days.

Forward attention warning camera continues to malfunction stating camera is obscured even when not. If cruise is allowed to be engaged the camera will randomly decide it doesn’t detect your face and will hard brake to stop the car. This has happened multiple times to me, narrowly avoiding collision from behind. Hyundai refuses to address the issue because their technicians can’t duplicate the issue so they state the car is safe to drive. Camera becomes hot to the touch much like an overheating cell phone. At times camera can be covered completely and will not detect it’s obscured. This camera is a big safety hazard rather than providing any safety. Someone will die if this is not addressed-the manufacturer doesn’t seem to care to fix the issue. I’ve reported this to the dealership from the 1st week I’ve owned the car. My car has been at the dealership for this issue almost half of the time I’ve owned it. I have seen many others with the same issue in Hyundai forums-their issues have always been dismissed as not a safety issue by Hyundai as well. How can a car that will brake from a high speed or any speed for that matter be safe-just because it “thinks” you aren’t looking forward but are looking forward.