While driving the blind spot safety system, driver attention warning system, and lane following system malfunction at the same time, and the vehicle loses power steering. The first time this occured was in the parking lot of an elementary school in April 2024. I was driving less than 2mph and the vehicle had less than 8,000 mil…
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While driving the blind spot safety system, driver attention warning system, and lane following system malfunction at the same time, and the vehicle loses power steering. The first time this occured was in the parking lot of an elementary school in April 2024. I was driving less than 2mph and the vehicle had less than 8,000 miles on it. The dealer said they would be unable to diagnose unless they witnessed the errors. The second time it occured was in May 2024 while driving on the interstate at around 75mph. The vehicle was driven directly to the dealership who kept it for four weeks. They said the connections to the ECU were severely corroded, sanded them down, and added a water protectant. The third time it occured was a month later. The dealership has had the vehicle for two weeks with no diagnosis. Losing power steering suddenly while driving is incredibly dangerous, especially in a vehicle of this size and weight. It is difficult to control the vehicle without power steering, and in all cases there have been other vehicles/people in the area who could have been injured.
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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