2023 Hyundai Santa Fe Hybrid

The issue I'm about to describe has occurred multiple times during the seven (7) months I've owned the vehicle - including again today. In all cases, I was attempting gradual acceleration to merge onto a highway or high-traffic street (e.g., when exiting a mall parking lot onto a busy city street). When I press the accelerator nothing happens - NO power whatsoever for at least two seconds! And on three of these occasions, I was almost broadsided by oncoming high-speed traffic! I've reported this issue to my dealership (both sales and service) and their response was that this is a known problem with the Hyundai hybrid models BUT that there is NO fix available nor, to the best of their knowledge, is there one in the process of being developed! As stated above, there is sometimes as much as a 2-second delay from when stepping on the accelerator (even when fully depressing) to when the vehicle slowly starts to accelerate. And there are no warning lights to indicate that there is a problem. I've observed that in all cases when this issue occurs, it does so when the power train is transitioning from the EV (electric) mode to the internal combustion mode of propulsion. This should NOT be a difficult issue for Hyundai to resolve and should be addressed with utmost urgency before someone is seriously injured or killed! NHTSA - please intervene by directing Hyundai to launch an immediate recall campaign to resolve this very dangerous issue, or offer to refund the affected owners' purchase price!

Car has a SEVERE Life threatening Hesitation, sometimes as much as almost 2 seconds delay from when you fully step on the accelerator to when it slowly starts to go. No warning lights or bells whatsoever. Regardless of driving mode it dose it. Seems to be especially pronounced when at a dead stop in sport mode. Problem seems to have gotten progressively worse the more we have driven it. The Dealership is denying that there's any problem or issue & didn't want to make an appointment to look at it & keeps trying to tell me this is normal. Car is unsafe to drive like this & has nearly gotten me & my family killed on numerous occasions. I have driven other hybrids by other manufacturers & none have had this issue.

On December 11 and 12, 2022, my 2023 Hyundai Santa Fe Limited Hybrid failed to accelerate in traffic. In both cases I was attempting gradual acceleration to change lanes, or merge onto an another high traffic street and when I pressed the accelerator nothing happened. On second occasion I could not get any power for several seconds. In both cases I activated hazard signals to avoid a collision by vehicles rapidly approaching me from behind in a 50 Mph speed zone. The vehicle has 900 miles on it and I took delivery November 14,2022. I see where this has occurred to other Santa Fr Hybrids, yet when I called the dealer they seemed unaware of any problems.I am scheduled for a long driving trip to Michigan in a week. 567 miles and I am very concerned about driving on the Turnpikes with this problem. I am going to Pohanka Hyundai of Fredericksburg VA tomorrow.