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2023 Hyundai Santa Fe Hybrid

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Hyundai Santa Fe Hybrid do not stand out strongly from the model-year median of 35.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 57 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

Electrical System complaints

13 reports
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Mileage unknown · Jan 20, 2024
Electrical SystemFuel/propulsion SystemVehicle Speed Control

The engine/ability to accelerate seemed to fail. It would not accelerate past 45mph and then couldn't even maintain that speed, even with the pedal to the floor. The engine sounded like it was revving at high RPMs and wasn't shifting into gear, even though it had just been in drive and operating normally. Yes, it is available fo…

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The engine/ability to accelerate seemed to fail. It would not accelerate past 45mph and then couldn't even maintain that speed, even with the pedal to the floor. The engine sounded like it was revving at high RPMs and wasn't shifting into gear, even though it had just been in drive and operating normally. Yes, it is available for inspection. My safety was put at risk by not being able to accelerate when merging onto the highway, leading me to be going much slower than the traffic around me. I have not asked the dealer to reproduce the problem. The component has not been inspected. There were no warning signs, messages, or alerts of any kind. There was no information about the status of the car whatsoever.

NHTSA ODI #11566724

Mileage unknown · Jul 1, 2023
Electrical SystemEngineFuel/propulsion System

Check engine light and HEV warning light come on and vehicle looses all power. It has been confirmed by myrtle beach Hyundai also they tried fixing the problem gave me back car supposedly fixed just to have same problem within 24 hours.The problem started later part of April and is still ongoing vehicle has been towed 3 times so…

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Check engine light and HEV warning light come on and vehicle looses all power. It has been confirmed by myrtle beach Hyundai also they tried fixing the problem gave me back car supposedly fixed just to have same problem within 24 hours.The problem started later part of April and is still ongoing vehicle has been towed 3 times so far.My concern is what happens if I loose all power while driving.

NHTSA ODI #11529904

Mileage unknown · Dec 12, 2022
Electrical SystemEnginePower Train

On December 11 and 12, 2022, my 2023 Hyundai Santa Fe Limited Hybrid failed to accelerate in traffic. In both cases I was attempting gradual acceleration to change lanes, or merge onto an another high traffic street and when I pressed the accelerator nothing happened. On second occasion I could not get any power for several se…

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On December 11 and 12, 2022, my 2023 Hyundai Santa Fe Limited Hybrid failed to accelerate in traffic. In both cases I was attempting gradual acceleration to change lanes, or merge onto an another high traffic street and when I pressed the accelerator nothing happened. On second occasion I could not get any power for several seconds. In both cases I activated hazard signals to avoid a collision by vehicles rapidly approaching me from behind in a 50 Mph speed zone. The vehicle has 900 miles on it and I took delivery November 14,2022. I see where this has occurred to other Santa Fr Hybrids, yet when I called the dealer they seemed unaware of any problems.I am scheduled for a long driving trip to Michigan in a week. 567 miles and I am very concerned about driving on the Turnpikes with this problem. I am going to Pohanka Hyundai of Fredericksburg VA tomorrow.

NHTSA ODI #11497125

Official recalls

1

23V181000 · Trailer Hitches

Mar 17, 2023

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.