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2024 Hyundai Santa Cruz

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 35 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports2 injury reports

Service Brakes complaints

3 reports
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Mileage unknown · Jul 19, 2026
Electrical SystemLane DepartureService Brakes

I’m concerned about the power brakes I’ve received these faults a few times. DTC DTC System DTC Sub System C184987 CHASSIS LKAS Also there are reports online that other owners have experienced this issue with their Santa Cruz’s Some reporting dealers lack of concern. Diagnostics History My vehicle Last Reported Original…

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I’m concerned about the power brakes I’ve received these faults a few times. DTC DTC System DTC Sub System C184987 CHASSIS LKAS Also there are reports online that other owners have experienced this issue with their Santa Cruz’s Some reporting dealers lack of concern. Diagnostics History My vehicle Last Reported Original Date Mileage Status DTC DTC System DTC Sub System 02/23/26 02/20/26 572 C184987 CHASSIS LKAS This refers to the vacuum pump that controls the power brakes. When applied the brake pedal becomes firm. When this code is triggered, your vehicle will likely illuminate warning lights on your dashboard, such as the ABS and ESC warning lights. You might experience a change in how the brake pedal feels or a temporary deactivation of cruise control or stability features. The Diagnostic Trouble Code (DTC) C184987 is a chassis-specific trouble code that typically points to a fault in the vehicle's braking or stability control system.

NHTSA ODI #11751347

Mileage unknown · May 25, 2026
Forward Collision AvoidanceService Brakes

On [XXX], while I was travelling South on [XXX] in Washington, while towing. My Emergency Brake/Forward Collision Avoidance system activated. Very briefly but enough to give me a shock. There was no reason for this to be activated, traffic was moving along, no one was closely in front of me, fortunately no one was right behin…

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On [XXX], while I was travelling South on [XXX] in Washington, while towing. My Emergency Brake/Forward Collision Avoidance system activated. Very briefly but enough to give me a shock. There was no reason for this to be activated, traffic was moving along, no one was closely in front of me, fortunately no one was right behind me. I discovered upon returning home that there was just issued a recall for this reason on 2025-2026 Santa Cruz vehicles. Mine is a 2024. I called the dealership, no coverage for the update for my truck yet. There was another recall that I was not notified about for an software update on my oil pump, which I will have done tomorrow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11739908

Mileage unknown · Apr 8, 2024
Service Brakes

Brand new car, Front rotors had to be cut to stop a bad shaking of steering wheel and car. They only left 1/2 mm left of usable service life. New rotors are 30mm. Replacement is at 28mm. Service department left me with 28.5mm.

NHTSA ODI #11581801

Official recalls

1

24V412000 · Steering:electric Power Assist System

Jun 5, 2024

Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.

Consequence & remedy

Consequence: A loss of power steering assist can increase the risk of a crash.

Remedy: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.