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2023 Hyundai Santa Cruz

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Hyundai Santa Cruz do not stand out strongly from the model-year median of 35.

About this comparison →

How this year compares

Owner complaints by model year

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Compare all Santa Cruz years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 6 of 79 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports3 fire reports1 injury reports

Trailer Hitches complaints

3 reports
Clear category filter
Mileage unknown · Oct 12, 2023
Trailer Hitches

The contact owns a 2023 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacture…

Read full complaint

The contact owns a 2023 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI #11549576

Mileage unknown · Oct 4, 2023
Trailer Hitches

The contact owns a 2023 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacture…

Read full complaint

The contact owns a 2023 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11548311

Mileage unknown · Jun 8, 2023
Trailer Hitches

The contact owns a 2023 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa…

Read full complaint

The contact owns a 2023 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11526080

Official recalls

2

23V181000 · Trailer Hitches

Mar 17, 2023

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

23V038000 · Structure:body:roof And Pillars; Structure:critical Fasteners

Jan 31, 2023

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Consequence & remedy

Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

Additional source detail variants (2)

Structure:critical Fasteners

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

Structure:body:roof And Pillars

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.