2023 Hyundai Santa Cruz

oil leak the oil leak has be too the dealer twice for repair each time they said it was fixed it has now has happend again for the third time in less than 306 miles could cause engine failure at highway speed and engine lockup at such speed first time it was found by dealer after third oil change approx. 15000 miles second 12000 miles later and now 306 miles latter with this time the leak was larger to to the fact that it triggerd the low oil light first two times it told to me it was oil pan gasket and a small leak which at the time made sense it not show up on the dipstick i know this was da problem on other Hyundai santa cruz models in previous years0

On [XXX], I went out to start my 2023 Hyundai Santa Cruz (SC) to leave work to go home. It was difficult to start, however, it started. As I entered [XXX] , i was nearly rear ended by another car, because my SC lost all acceleration. I turned on my hazards for SAFETY and then began to try to accelerate again and was only able to get up to 45 MPH and then was turning 4,000 RPM. I limped my SC home where I had it towed to a local Hyundai dealer as it has roughly 38,000 miles. The dealership had it for 3 days, but couldn't duplicate the issue, so no repairs were done. The Hyundai Santa Cruz has KNOWN transmission issues and the fact I was nearly rear ended could've caused a nasty wreck, resulting in more damage or even a fatality. I reported the issue to Hyundai customer service on the 11th of September (Case #[XXX]). However, in the response from Hyundai, basically saying they "experiencing a high e-mail volume" and responses may be delayed. As of 9/13/2025, I have not received a call or email from Hyundai's customer service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My coolant reservoir was so low that there was less than 8oz of coolant left in the tank. I contacted my local Hyundai dealership and had them service my Santa Cruz. The service techs at the dealership told me that there was a known issue with some of the factory coolant reservoir caps and the seal not working correctly, thus causing coolant to flow out through the cap instead of the overflow hose. They explained that the cap's o-ring at the factory is sometimes faulty. They replaced my cap and I am still monitoring for further issues. There is no TSB listed for this "known" issue. It seems that the dealership has not reported this issue.

On 3 separate occasions this has occurred . When accelerating, the engine or power train completely loses all propulsion. Twice I was starting a left hand turn and crossing oncoming traffic. On one occasion I was turning right onto a 50 MPH highway and quickly veered off the road onto the berm. The only item on dash board flashing on the third incident was the cruise control preset and it was flashing 20. At the time I was not using the cruise control and I did not set it for 20. No dash board warning lights lit during the first two losses of power. I reported it to the dealer. Today I had a maintenance appointment and inspection at the dealer. After that inspection, they informed me that they found no codes to identify the issue. I should let them know if it continues. My 3 failures happened at approximately 10,000, 15,000 and 20,000 miles. My safety and that of my passenger were most definitely affected each and every time. After 30 seconds to one minute the full functionality returns as if it never happened.

The contact owns a 2023 Hyundai Santa Cruz. The contact stated while driving approximately 65 MPH with the cruise control engaged, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle slowed to approximately 15 MPH while depressing the accelerator pedal and failed to respond as needed. The contact was able to drive the vehicle to the residence. The contact turned off the vehicle and attempted to restart the vehicle; however, the vehicle failed to restart. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that a fuel injector had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 13,803.

Loss of power during driving No warning or warning lights vehicle would not accelerate engine speed increased only to 3k rpm’s but vehicle would not accelerate This could have been life threatening if I was in traffic Shut vehicle off and restarted problem when away From looking on forums this is an issue with the Santa Cruz