2023 Hyundai Santa Cruz

Hyundai Santa Cruz with transmission problems. 5 attempts to repair and manufacture failed to. Last time, vehicle had a sudden transmission failure while driving. Car stop responding to acceleration and transmission was not switching gears, that could had cause loss of control, especially in high-speed or high-traffic situations. Luckily it was very early in the morning, not much traffic and before (0.3 miles) from taking a high-speed interstate. Vehicle is not safe to drive and according to a research I made, other vehicles of same brand, model and year are facing same issues.

On [XXX], I went out to start my 2023 Hyundai Santa Cruz (SC) to leave work to go home. It was difficult to start, however, it started. As I entered [XXX] , i was nearly rear ended by another car, because my SC lost all acceleration. I turned on my hazards for SAFETY and then began to try to accelerate again and was only able to get up to 45 MPH and then was turning 4,000 RPM. I limped my SC home where I had it towed to a local Hyundai dealer as it has roughly 38,000 miles. The dealership had it for 3 days, but couldn't duplicate the issue, so no repairs were done. The Hyundai Santa Cruz has KNOWN transmission issues and the fact I was nearly rear ended could've caused a nasty wreck, resulting in more damage or even a fatality. I reported the issue to Hyundai customer service on the 11th of September (Case #[XXX]). However, in the response from Hyundai, basically saying they "experiencing a high e-mail volume" and responses may be delayed. As of 9/13/2025, I have not received a call or email from Hyundai's customer service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

car flashes transmission low fluid and gives a code of p193b-79. when trans downshifts upshifts will not happened. to clear the problem you have to turn car off and on , and then normal operation resumes, but shifting is now slower. and sluggish. this is the second transmission to have this problem. Seem hyundai has not fixed it from the 2022 recall.

My 2023 Hyundai Santa Cruz, which I bought new, has gone into limp mode twice in 8 months, losing power while I was driving and letting me go no faster than 25 MPH. The first time, in April 2024, I was on [XXX] in Hartford CT. I called 911 because I was certain I would be hit by a car. There was no warning lights to indicate a problem. I was able to get off the highway and had it towed to Meriden Hyundai in Meriden CT. They said they could find nothing wrong. On [XXX], my vehicle went into limp mode again. I was able to drive it to the same dealer since I work nearby. Again, they say they can't find the cause. I have been without a vehicle since then. The car is a danger to drive, and Hyundai has not resolved the matter, though I've been in contact with corporate representatives. Limp mode has caused many crashed across the country. It is designed to protect a car from a mechanical problem - but the system itself puts drivers at great risk. My hope is the NTSB will investigate my case and this national problem before more people are injured or killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission failed to transfer adequate power to the wheels when the accelerator was pressed from a full stop at the entry point of an intersection. This led to the the vehicle slowly entering the intersection for 2 feet over w seconds. Transmission then transferred full power to wheels. Vehicle was then driven to the entrance of the nearest parking lot, which required a left turn. Vehicle again had only a partial transfer of power to the transmission, leaving the vehicle temporarily blocking part of the oncoming lane which could be dangerous if there was any oncoming traffic. A "check transmission oil" message flashed on the driver screen; however, this vehicle has a sealed transmission and it is impossible for a driver to check. Vehicle was then taken to the nearest dealership for evaluation.

On 3 separate occasions this has occurred . When accelerating, the engine or power train completely loses all propulsion. Twice I was starting a left hand turn and crossing oncoming traffic. On one occasion I was turning right onto a 50 MPH highway and quickly veered off the road onto the berm. The only item on dash board flashing on the third incident was the cruise control preset and it was flashing 20. At the time I was not using the cruise control and I did not set it for 20. No dash board warning lights lit during the first two losses of power. I reported it to the dealer. Today I had a maintenance appointment and inspection at the dealer. After that inspection, they informed me that they found no codes to identify the issue. I should let them know if it continues. My 3 failures happened at approximately 10,000, 15,000 and 20,000 miles. My safety and that of my passenger were most definitely affected each and every time. After 30 seconds to one minute the full functionality returns as if it never happened.

Loss of power during driving No warning or warning lights vehicle would not accelerate engine speed increased only to 3k rpm’s but vehicle would not accelerate This could have been life threatening if I was in traffic Shut vehicle off and restarted problem when away From looking on forums this is an issue with the Santa Cruz

For the entire day (XXX) my car would go limp when trying to shift gears with an automatic transmission. At least 3-5 second delays when pressing on gas and NOTHING happens. Very dangerous when driving in traffic as you cannot get out of the way of oncoming traffic! It finally moves very slowly as if you are in the wrong gear. I would say that the 2 and 4 gears it would not go into at all. As I floored the accelerator, I would see my MPG rating go sky high as no gas was getting into engine. The clutch was slipping when trying to accelerate. Then I got a main display message that said "A possible condition with your Transmission Control System has been detected. A full system check is recommended to be done when convenient, Please contact your local dealership to schedule an appointment". The yellow CHECK ENGINE symbol also came on and stayed lit on the dash. This problem continued for an hour as I drove the car and got home safely. I drove it again an hour later and the same problem persisted again. I also received a Hyundai Bluelink message that a problem had been detected with my Transmission Control System and gave me error code P1C2D03. You may want to look at Hyundai Recall 236 (which only covered 22 Santa Cruz models, even though everything is the same in 23 model and the recall should be extended by you). Also look at Hyundai TSB 22-AT-009H which is my exact issue. These 23 Santa Cruz need to be recalled and fixed before someone gets killed. Went to Hyundai dealer the next day, and the car was operating normally although the CHECK ENGINE light was still on. They performed a software update and said if the problem continues that they will need to replace transmission. I have no confidence that this problem is fixed. Way too many people out there dealing with the same as I found out on [XXX] Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)