1- Air bag light randomly comes on and off. 2- Today (5.20.25) I brought it to dealer. Dealer said they disconnected the sensor switch and cleaned it, then reconnected and light went off (covered under warranty). 3- I got in the truck, started it, and light was off. 4- I drove one block and airbag light came on again. 5- Returne…
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1- Air bag light randomly comes on and off. 2- Today (5.20.25) I brought it to dealer. Dealer said they disconnected the sensor switch and cleaned it, then reconnected and light went off (covered under warranty). 3- I got in the truck, started it, and light was off. 4- I drove one block and airbag light came on again. 5- Returned to dealer, who asked me to leave the car with them. 6- Dealer called and said they will replace air bag (did not specify which one). I hope this solves the problem. 7- I checked a Santa Cruz forum: [XXX] and it looks like A LOT of people have the same problem. Some report it's the sensor assembly underneath the seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11662130
1,200 miles · May 25, 2023
Air BagsCrashInjury
The contact owns a 2023 Hyundai Santa Cruz. The contact stated that while pulling into a parking space, the contact crashed into a pole; however, the air bags failed to deploy. The contact sustained injuries and received medical attention. No police report was filed. The vehicle was towed to a collision center. The vehicle was n…
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The contact owns a 2023 Hyundai Santa Cruz. The contact stated that while pulling into a parking space, the contact crashed into a pole; however, the air bags failed to deploy. The contact sustained injuries and received medical attention. No police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 1,200. The VIN was not available.
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence & remedy
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Additional source detail variants (2)
Structure:critical Fasteners
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Structure:body:roof And Pillars
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2023 Hyundai Santa Cruz Problems, Complaints & Recalls | Skip That Year
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