The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while the vehicle was parked, he was made aware that flames had been observed emanating from the rear of the vehicle. Bystanders were able to safely extinguish the flames; however, local emergency services arrived as an added safety measure. No warning lights we…
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The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while the vehicle was parked, he was made aware that flames had been observed emanating from the rear of the vehicle. Bystanders were able to safely extinguish the flames; however, local emergency services arrived as an added safety measure. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V181000 (Trailer Hitches), but the VIN was not included. A fire report was filed. A police report was not filed, and no injuries were reported. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.
NHTSA ODI #11603137
Mileage unknown · Dec 7, 2023
Trailer Hitches
The contact owns a 2022 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer and a second dealer, Sterling McCall Hyundai (10505 Southwest Fwy, Houston, TX 77074) and other unknown dealers were…
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The contact owns a 2022 Hyundai Santa Cruz. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer and a second dealer, Sterling McCall Hyundai (10505 Southwest Fwy, Houston, TX 77074) and other unknown dealers were contacted. The dealers informed the contact that the remedy was not yet available for the Hyundai Santa Cruz vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence & remedy
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Additional source detail variants (2)
Structure:critical Fasteners
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Structure:body:roof And Pillars
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Consequence & remedy
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Consequence & remedy
Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
Additional source detail variants (2)
Engine And Engine Cooling:engine:oil/lubrication:pipes, Hoses, And Fittings
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
Engine And Engine Cooling:engine:gasoline:turbo/supercharger
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2022 Hyundai Santa Cruz Problems, Complaints & Recalls | Skip That Year