The tailgate of this vehicle opened by itself while driving and pulling a trailer. The key fob was stored safely in the cup holder of the vehicle. When I attempted to back the trailer into a driveway, the open tailgate was caught between the vehicle and the trailer, causing serious damage to the tailgate as well as the trailer t…
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The tailgate of this vehicle opened by itself while driving and pulling a trailer. The key fob was stored safely in the cup holder of the vehicle. When I attempted to back the trailer into a driveway, the open tailgate was caught between the vehicle and the trailer, causing serious damage to the tailgate as well as the trailer that was being towed. If items that were stored in the bed of the vehicle had fallen out into the path of another vehicle or pedestrian, they could have been injured or killed. This problem has been reported to both my local Hyundai dealership as well as to the Hyundai Corporate Case Management group (HCCM). (case #[XXX] of the HCCM) The dealership attempted to reproduce the incident while the vehicle was parked in the shop and was unable to duplicate the condition that happened while driving on a rough public road, towing a trailer. No warning lamps or messages appeared prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11745564
Mileage unknown · Jun 10, 2025
Structure
My tailgate is opening unexpectedly while driving. Hyundai has assured people that the tailgate locks while the vehicle is on and moving but that doesn't seem to be the case. I always check to make sure the tailgate is latched after accessing it, since this has happened several times now. I have now lost 2 separate items out of …
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My tailgate is opening unexpectedly while driving. Hyundai has assured people that the tailgate locks while the vehicle is on and moving but that doesn't seem to be the case. I always check to make sure the tailgate is latched after accessing it, since this has happened several times now. I have now lost 2 separate items out of the bed while driving with the tailgate unexpectedly down. This issue could pose a safety risk to other drivers.
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence & remedy
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Additional source detail variants (2)
Structure:critical Fasteners
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Structure:body:roof And Pillars
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Consequence & remedy
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Consequence & remedy
Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
Additional source detail variants (2)
Engine And Engine Cooling:engine:oil/lubrication:pipes, Hoses, And Fittings
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
Engine And Engine Cooling:engine:gasoline:turbo/supercharger
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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2022 Hyundai Santa Cruz Problems, Complaints & Recalls | Skip That Year