2022 Hyundai Santa Cruz

While stopped at a stoplight in a turn lane, the dashboard gave alerts regarding lane assist being disabled and was giving other errors I don't recall. The vehicle would only drive 2-3 MPH through the turn lane and I was able to pull into a bank parking lot. After putting the vehicle in park, I could hear the engine slowly revving up and down. Two alerts were also sent to my phone via the My Hyundai app. DTC P213577 and C161386 I put the vehicle in park and powered it off. When I powered it on, it would give the same errors and rev up and down. I pressed the accelerator and there was no response. I had the vehicle towed to the nearest Hyundai dealership and they replaced the throttle body.

Driving at 60 mph. Car stopped responding to accelerator. I was forced to pull off the road. Not a safe situation due to traffic. Turned off car and restarted. The car would then accelerate normally.. There was an error logged stating that " A possible condition with your Engine Control Module has been detected. A full system check is recommended to be done soon. Please consult your your local dealership to schedule an appointment. This is a common problem occurring on numerous Santa Cruzs.

Hyundia Santa Cruz was purchased Aug of 2021 and it has 5,655 miles on it. After making a stop, sometimes the Santa Cruz does not want to accelerate when pressing down on the accelerator pedal. While pushing more on the accelerator pedal to make the vehicle move, after a second or three elapses while still pressing on the accelerator will cause the vehicle to suddenly lurch forward at a rate of speed too fast and I have to immediately slam on the brakes to regain control of the forward motion of the vehicle to avoid hitting the vehicle in front of me. I took the vehicle to a dealership today (9/16/22). No codes or errors were found by computer check or by a technician driving the vehicle. Dealer comment on the paperwork "Unable to verify concern at this time". Next comment on paperwork, "There is a software update that will remedy this concern". I refused the software update, as I have read numerous comments from online forums of customers having issues after dealership upgraded software. If they are unable to verify the concern, how does the dealership know the software update will remedy the issue that they cannot verify the vehicle has. Dealership paperwork also states, "Shifting issue will continue if software is not updated". It is NOT a shifting issue; it is an uncontrollable/unreliable acceleration issue. This vehicle will be put in storage on 10/18/22 and not taken out of storage until mid-May of 2023. In May of 2023 I will investigate the software update in hopes that Hyundia will have a more stable software update.

On June 21, 2022 around 10:55AM, while driving in the center lane on I-75, close to Ocala, Florida, warning sounds and a message on the panel indicated, "Warning, stop the vehicle intermediately" . Doing 70MPH on heavy traffic with a huge truck to my right and cars doing over 70MPH on the left lane, the engine stopped responding with no acceleration to safely reach the emergency lane. The following seconds were simply very scary when all of a sudden my car was loosing speed quickly exposing me to be hit by cars that I'm sure were not ready for my deceleration. I was simply lucky to quickly coast to the edge of the road. Called Hyundai road assistance and after 5 hours on this black car, under sun and over 94°F a tow truck arrived. After 10 weeks, the car is still waiting for a new transmission at Jenkins Hyundai of Ocala, Florida.

Problem 1 - The vehicle has stalled twice at low speed (less than 5 mph). Both times I had just pulled away from a parking space, coasting (or slowing) before a STOP sign and the vehicle dies. It beeps loudly, says shift to Neutral and restart. It did restart both times. This happened both times while being in SMART mode. I drove it about a month in NORMAL mode between stalls and the issue did not happen. Maybe a coincidence, maybe not. I have had the Santa Cruz less than 2 months. Problem 2 - While accelerating away from a stop, it seems the vehicle revs and does not accelerate, almost like it is not in gear.

While driving the car today, we had no power above 2200 RPM. When we went to pull out from an intersection, the car just puttered into the intersection, forcing me to try to get the car off the road as much as possible to avoid being hit by oncoming traffic. Once I was able to get the car moving, we immediately took the car back home in hopes of getting this issue repaired prior to it being in an accident.

On 08/13/2022, I was driving from Miami, FL, already 2 hours on the road and like 9:45 PM I was driving with my wife on the Interstate I-95 in the City of Melbourne, state of Florida, and stop at the I-95 North Bound Rest Area to use the rest rooms and change driver seat with her. Then 10 minutes later we resume our travel and after entering the I-95 again, the vehicle suddenly went into some type of limp mode and lose power while merging in the I-95 and I had to do an emergency maneuver to the right shoulder to avoid being hitted by another vehicles. After stoping, I turned off the ignition and back on again, since I was on a place not too safe I continued the driving back home. No Check Engine Light was on whatsoever. The vehicle was driven normal for the next 20-30 minutes, then while driving State Road 192 and while driving 65-70 MPH, the engine stalled again. I had to stop in the middle of the darak and empty road on the right sholuder with my Emergency Lights on. I tried restarting the engine and the limp mode still and I got the Check Engine Light on and steady. I called pushing the button for the Hyundai BlueLink inside the car and nobody answer the emergency number. I verified the BlueLink application on my phone and then noticed a code for the malfuntion. DTC: P030100, DTC System: Powertrain, DTC Sub System: EMS After 2-3 minutes I was able to continue driving home, when I pushed the pedal I felt the condition like loosing cylinder power this time and I pushed hard, the vehicle then suddenly was able to accelerate as normal and I was able to get home. After that I was able to drive the vehicle but I am not sure it is safe or not. I contacted the dealer Holler Hyunday at Winter Park Florida, and they gave me an appointment for 08/23/2022. I need my transportation issue resolved before that date since is my only vehicle needed to work and make wages. As a note this happened driving in Smart Mode. I will contact Hyundai to escalate this case.