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2023 Hyundai Palisade

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Hyundai Palisade do not stand out strongly from the model-year median of 385.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 398 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 79 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports2 injury reports

What owners actually said

398 reports
37,000 miles · Nov 17, 2025
Seat Belts

The contact owns a 2023 Hyundai Palisade. The contact stated that while the vehicle was parked, the driver’s seat belt and the driver’s side second-row seat belt became inoperable. The contact stated that the driver’s seat belt failed to latch properly, and the second-row driver’s side seat belt intermittently failed to latch. T…

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The contact owns a 2023 Hyundai Palisade. The contact stated that while the vehicle was parked, the driver’s seat belt and the driver’s side second-row seat belt became inoperable. The contact stated that the driver’s seat belt failed to latch properly, and the second-row driver’s side seat belt intermittently failed to latch. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The manufacturer escalated the issue for repair at the dealer; however, the vehicle was still not yet repaired. The approximate failure mileage was 37,000.

NHTSA ODI #11699923

Mileage unknown · Nov 13, 2025
Structure

This is the second time I’ve had this incident. I was driving in the middle of nowhere Texas, no other cars or pedestrians were present. There were no overpasses or construction and out of nowhere. My sunroof exploded at 50 miles an hour. The weather was fair around 60°. This being the second time it had happened. I knew it was …

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This is the second time I’ve had this incident. I was driving in the middle of nowhere Texas, no other cars or pedestrians were present. There were no overpasses or construction and out of nowhere. My sunroof exploded at 50 miles an hour. The weather was fair around 60°. This being the second time it had happened. I knew it was a sunroof and did not open the cover to inspect. I pulled over, got out of my car and looked and saw that my sunroof had blown out and upwards. The first time this happened, it was covered with minimal effort. Now that this has happened a second time with the car less than two years old I have to wait for the manufacturer to confirm it will be covered again.

NHTSA ODI #11699125

Mileage unknown · Nov 10, 2025
Unknown Or Other

I was driving my 2023 Hyundai Palisade at 75 mph on I25 in Northern Colorado when I heard a terribly loud noise like an explosion above my head. I jerked but kept control of the car. My immediate thought was that something dropped on my roof but I wasn't under an overpass. Frantically looking in all directions, I saw something d…

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I was driving my 2023 Hyundai Palisade at 75 mph on I25 in Northern Colorado when I heard a terribly loud noise like an explosion above my head. I jerked but kept control of the car. My immediate thought was that something dropped on my roof but I wasn't under an overpass. Frantically looking in all directions, I saw something dark flying in the air towards the side of the road. At the same time, motorcycles traveling behind me were moving out of my lane. I pulled over and found my Sunroof had instantaneously exploded outwards. There were bits of glass everywhere. It was certainly a startling driver safety issue that caused me to jerk the wheel. At highway speeds, it is fortunate that I didn't lose control or roll my vehicle. If the inside sunroof cover had been open as it is most of the time, bits of glass would have exploded all over the inside of the car showering the driver and passengers, including their faces and eyes. It was a terribly dangerous situation. I immediately reported it to my dealer who would not even look at the car. The dealer said they don't deal with glass. They recommended a glass installer, Anders Glass. Anders didn't deal with sunroofs. They sent me to NOVUS Glass who inspected, sealed up, then ordered and replaced the unit with a used sunroof. The problem couldn't be reproduced because the sunroof was shattered. There are no glass warning lights. No other warning lights, messages or symptoms appeared before or after the sunroof spontaneously exploded outward.

NHTSA ODI #11698626

Mileage unknown · Nov 8, 2025
Steering

When turning the wheel at low speeds the steering wheel suddenly hits something like a steel wall and sometimes huts the wrist of the driver. it feels like a piece of steel blocking the rotation of the steering wheel. This happens now on a regular basis. Dealership can't remedy the situation and refuses to contact corporate …

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When turning the wheel at low speeds the steering wheel suddenly hits something like a steel wall and sometimes huts the wrist of the driver. it feels like a piece of steel blocking the rotation of the steering wheel. This happens now on a regular basis. Dealership can't remedy the situation and refuses to contact corporate technical dept for a remedy.

NHTSA ODI #11698303

Mileage unknown · Nov 6, 2025
Unknown Or Other

I was driving down a 4 lane highway at 70mph with no landscaping, cars or trucks around me what so ever and my sunroof imploded on me. Luckily my sunshade was closed. The glass was domed outwards like pressure from inside the cabin pushed it out and shattered into tiny pieces. Hyundai is aware of this issue but is not willing…

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I was driving down a 4 lane highway at 70mph with no landscaping, cars or trucks around me what so ever and my sunroof imploded on me. Luckily my sunshade was closed. The glass was domed outwards like pressure from inside the cabin pushed it out and shattered into tiny pieces. Hyundai is aware of this issue but is not willing to cover it under warranty. My vehicle isn't even 3 years old and has less than 30,000 miles on it. I bought this vehicle due to all the great reviews about the warranty, well now that I need something fixed under warranty, they are not willing to help me out.

NHTSA ODI #11698033

Mileage unknown · Nov 5, 2025
Service Brakes

When driving over uneven roads and if you need to apply the brakes abruptly, the ABS engages (shaking brake pedal) and I am unable to immediately stop my SUV until I’m back on even surface. This has occurred twice going over train track Road crossing and someone quickly needed to stop and once I was on the tracks I had to immedi…

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When driving over uneven roads and if you need to apply the brakes abruptly, the ABS engages (shaking brake pedal) and I am unable to immediately stop my SUV until I’m back on even surface. This has occurred twice going over train track Road crossing and someone quickly needed to stop and once I was on the tracks I had to immediately brake but I could not slow down. SUV has 23000 miles.

NHTSA ODI #11697673

Mileage unknown · Oct 29, 2025
Service Brakes

Please see attachment:

NHTSA ODI #11696309

Mileage unknown · Oct 17, 2025
Suspension

I'm also a victim of Hyundai's defective Rear suspension. Another complain fully encompasses my situation and feelings. I and others have been replacing rear shocks every 10,000 to 20,000 miles due to failure. The upper trim models will use a self-leveling shock in the rear suspension, part number(s) 55367-S8BDO right side an…

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I'm also a victim of Hyundai's defective Rear suspension. Another complain fully encompasses my situation and feelings. I and others have been replacing rear shocks every 10,000 to 20,000 miles due to failure. The upper trim models will use a self-leveling shock in the rear suspension, part number(s) 55367-S8BDO right side and 55367-S8BBO left side. The lower model trim uses a larger coil spring and non-self-leveling shocks, with no issues. The failure happens within just a few thousand miles. Search web forums for Hyundai Palisades and NHTSA you will find hundreds of issues. The model years affected are 2020 through 2025. The 2026 has completely changes the rear suspension setup and eliminated the self-leveling shock. It appears IMO the manufacture is counting on the warranty expiring and or the resale market to correct their problem. Hyundai refuses to recall the vehicles and correct the problem. They will change the shocks with the same faulty product biding their time. The third most common critical reason for a car accident cited in the NHTSA report was a combination of “steering/suspension/transmission/engine-related problems.” This combination category accounted for just 3 percent of the traffic accidents cited in the report. Part of the reason why these mechanical failures are rarely cited as the critical reason for a car accident is that they’re harder to document and identify post-crash. Blown tires & worn brakes are easy to spot, but problems with the suspension caused by wear and tear are harder to sort out from the damage incurred in the crash. Steering and suspension problems can cause a loss of control over your vehicle at inopportune moments. Transmission and engine problems could keep you from being able to accelerate quickly if the need arises—leaving you stranded in an intersection with oncoming traffic and at risk of a car accident.

NHTSA ODI #11694072

Mileage unknown · Oct 17, 2025
Unknown Or Other

The sunroof exploded while driving.

NHTSA ODI #11694059

Mileage unknown · Oct 9, 2025
Suspension

I and others have been replacing rear shocks every 10,000 to 20,000 miles due to failure. The upper trim models will use a self-leveling shock in the rear suspension, part number(s) 55367-S8BDO right side and 55367-S8BBO left side. The lower model trim uses a larger coil spring and non-self-leveling shocks, with no issues. The …

Read full complaint

I and others have been replacing rear shocks every 10,000 to 20,000 miles due to failure. The upper trim models will use a self-leveling shock in the rear suspension, part number(s) 55367-S8BDO right side and 55367-S8BBO left side. The lower model trim uses a larger coil spring and non-self-leveling shocks, with no issues. The failure happens within just a few thousand miles. Search web forums for Hyundai Palisades and NHTSA you will find hundreds of issues. The model years affected are 2020 through 2025. The 2026 has completely changes the rear suspension setup and eliminated the self-leveling shock. It appears IMO the manufacture is counting on the warranty expiring and or the resale market to correct their problem. Hyundai refuses to recall the vehicles and correct the problem. They will change the shocks with the same faulty product biding their time. The third most common critical reason for a car accident cited in the NHTSA report was a combination of “steering/suspension/transmission/engine-related problems.” This combination category accounted for just 3 percent of the traffic accidents cited in the report. Part of the reason why these mechanical failures are rarely cited as the critical reason for a car accident is that they’re harder to document and identify post-crash. Blown tires & worn brakes are easy to spot, but problems with the suspension caused by wear and tear are harder to sort out from the damage incurred in the crash. Steering and suspension problems can cause a loss of control over your vehicle at inopportune moments. Transmission and engine problems could keep you from being able to accelerate quickly if the need arises—leaving you stranded in an intersection with oncoming traffic and at risk of a car accident. Routine vehicle maintenance is the best way to prevent steering and suspension issues that could contribute to a car crash. The problem still remains Hyundai will NOT change the manner of repair. Need a recall!! Please!

NHTSA ODI #11692324

Official recalls

5

26V034000 · Air Bags:side/window:curtain

Jan 22, 2026

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly

Sep 11, 2025

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence & remedy

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Additional source detail variants (2)

Seat Belts: Rear/other:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Seat Belts:front:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

23V526000 · Power Train:automatic Transmission:fluid/lubricant:pump

Jul 27, 2023

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Consequence & remedy

Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.

23V415000 · Service Brakes, Hydraulic:power Assist

Jun 8, 2023

Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.

Consequence & remedy

Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 245.

23V180000 · Visibility/wiper

Mar 17, 2023

Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.

Consequence & remedy

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE24021 · Inadvertent Seat Belt Unlatch

Opened Aug 7, 2024 · Closed Dec 12, 2025

Status: closed (inferred from source dates) · Seat Belts

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

RQ22005 · Windshield Wiper Failure

Opened Dec 2, 2022 · Closed May 26, 2023

Status: closed (inferred from source dates) · Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Additional source detail variants (4)

Visibility:windshield Wiper/washer

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Visibility:windshield Wiper/washer:linkages

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Visibility:windshield Wiper/washer:motor

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Visibility/wiper

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.