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2021 Hyundai Palisade

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2021 Hyundai Palisade do not stand out strongly from the model-year median of 385.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 58 of 434 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Seat Belts. Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 55 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports1 fire reports10 injury reports

Suspension complaints

30 reports
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Mileage unknown · Apr 30, 2025
Fuel/propulsion SystemSuspension

1. When accelerating, the entire car shudders intermittently but especially after letting off of the accelerator and then reapplying pressure to the accelerator. 2. The entire rear suspension makes popping and clicking noises constantly and seems to "bottom out" when going over the slightest bump or road imperfection. It cause…

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1. When accelerating, the entire car shudders intermittently but especially after letting off of the accelerator and then reapplying pressure to the accelerator. 2. The entire rear suspension makes popping and clicking noises constantly and seems to "bottom out" when going over the slightest bump or road imperfection. It causes the vehicle to bounce excessively potentially causing it to "fish tail". Discussed with dealer during early scheduled maintenance with little to no concern by them.

NHTSA ODI #11657847

Mileage unknown · Apr 27, 2025
Forward Collision AvoidanceSuspension

Self leveling struts continually are trash. They do not last more than 2 to 3 thousand miles of highway driving before they are no longer safe. The adaptive cruise control randomly reads as "radar blocked". And will work only intermittently.

NHTSA ODI #11657042

Mileage unknown · Mar 11, 2025
Suspension

There's bad clunking noise which is common in palisades with rear self leveling shock absorbers. There was a TSB out there which didn't fix the issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11647532

Mileage unknown · Feb 26, 2025
Suspension

Shock failure within 33,000 miles. Going over bumps at higher speeds causes some loss of control of the vehicle. Dealer confirmed the issue with the shock upper insulator. No one else has inspected this at this time. No warning lamps, messages or other symptoms. When driving at any speed bumps on the road cause very bumpy ride.…

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Shock failure within 33,000 miles. Going over bumps at higher speeds causes some loss of control of the vehicle. Dealer confirmed the issue with the shock upper insulator. No one else has inspected this at this time. No warning lamps, messages or other symptoms. When driving at any speed bumps on the road cause very bumpy ride. Dealer states Hyundai's TSB 22-SS-001H has been rescinded. Shocks failed within 33,000 miles. No remedy for knocking and rattling noise in rear of vehicle caused by shock mounts. This seems to be the cause of the shocks failing prematurely.

NHTSA ODI #11645183

Mileage unknown · Jan 27, 2025
Suspension

The rear suspension is not working. The SUV bounces around like a roller coaster. This occurred somewhere around 30,000 mile mark. Before that, the ride was smooth.

NHTSA ODI #11638714

Mileage unknown · Jan 23, 2025
Suspension

Rear shock failure causing bouncy uneven drive, confirmed with visibly leaked fluid. Dealership contacted, awaiting investigation

NHTSA ODI #11638120

Mileage unknown · Dec 30, 2024
Seat BeltsSuspensionUnknown Or Other

I was unable to use my seatbelt because the end that accepts the strap, would not allow the seatbelt to click in to the device. I had to drive without a seatbelt several miles. I tried probably 20 times to get it to click in before giving up. My husband was able to somehow reset the mechanism, and it appears to be working fine …

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I was unable to use my seatbelt because the end that accepts the strap, would not allow the seatbelt to click in to the device. I had to drive without a seatbelt several miles. I tried probably 20 times to get it to click in before giving up. My husband was able to somehow reset the mechanism, and it appears to be working fine at the moment. but I fear I could get either locked in or out of the seatbelt in the future. There was no warning the seatbelt was having an issue prior to this event. Also, it appears my model, the 2021 Hyundai Calligraphy is not included in the service bulletin campaign with the issue of a knock in the rear end (my noise is coming from the right rear area of the vehicle. Most likely the rear shock absorber, upper insulator. I'm not sure of the safety issue this will cause. Hyundai wants to charge me $160.00 to tell me if that is what it is. Knowing the other models in this year have this issue My vehicle has approx. 68,000.00 miles. They have told me my warranty expired at 60,000 miles.

NHTSA ODI #11633146

Mileage unknown · Dec 24, 2024
Suspension

Rear shocks and absorbers have been replaced twice and broken within 84,000 miles.

NHTSA ODI #11632231

Mileage unknown · Nov 30, 2024
Suspension

The car is under a year old, and started having a popping noise from rear driver side. The problem was determined to be the shock failing. This was confirmed at the dealer as a known issue that Hyundai is working on. We asked for it to be documented and put on file for our car. The service technician decided to replace the part …

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The car is under a year old, and started having a popping noise from rear driver side. The problem was determined to be the shock failing. This was confirmed at the dealer as a known issue that Hyundai is working on. We asked for it to be documented and put on file for our car. The service technician decided to replace the part and a new shock was installed.

NHTSA ODI #11628071

Mileage unknown · Nov 17, 2024
Suspension

The failed/malfunctioning component(s) are the rear shocks/struts. Safety put at risk due to uncontrollable bumpiness and instability while driving on less than perfectly smooth local roads and highways. The problem has been confirmed by local Hyundai dealership service center. There are no associated electronic notifications or…

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The failed/malfunctioning component(s) are the rear shocks/struts. Safety put at risk due to uncontrollable bumpiness and instability while driving on less than perfectly smooth local roads and highways. The problem has been confirmed by local Hyundai dealership service center. There are no associated electronic notifications or warning lights alerting driver of failure or malfunctioning of this vehicle component. Recently purchased the vehicle in July 2024 as a certified pre owned and noticed knocking sound emitting from rear (mostly left) side of vehicle about a month or two after purchase.

NHTSA ODI #11625807

Official recalls

6

26V034000 · Air Bags:side/window:curtain

Jan 22, 2026

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

25V607000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:front:buckle Assembly

Sep 11, 2025

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence & remedy

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Additional source detail variants (2)

Seat Belts: Rear/other:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Seat Belts:front:buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

23V180000 · Visibility/wiper

Mar 17, 2023

Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.

Consequence & remedy

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.

22V633000 · Trailer Hitches

Aug 18, 2022

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

22V627000 · Visibility:windshield Wiper/washer:motor

Aug 15, 2022

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Consequence & remedy

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

21V840000 · Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components:master Cylinder

Oct 27, 2021

Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles. The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.

Consequence & remedy

Consequence: Reduced braking performance can extend the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the brake master cylinder, and flush the brake fluid, free of charge. Owner notification letters were mailed on December 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 212.

Additional source detail variants (2)

Service Brakes, Hydraulic:fluid

Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles. The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.

Consequence: Reduced braking performance can extend the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the brake master cylinder, and flush the brake fluid, free of charge. Owner notification letters were mailed on December 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 212.

Service Brakes, Hydraulic:foundation Components:master Cylinder

Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles. The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.

Consequence: Reduced braking performance can extend the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the brake master cylinder, and flush the brake fluid, free of charge. Owner notification letters were mailed on December 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 212.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE24021 · Inadvertent Seat Belt Unlatch

Opened Aug 7, 2024 · Closed Dec 12, 2025

Status: closed (inferred from source dates) · Seat Belts

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

RQ22005 · Windshield Wiper Failure

Opened Dec 2, 2022 · Closed May 26, 2023

Status: closed (inferred from source dates) · Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Additional source detail variants (4)

Visibility:windshield Wiper/washer

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Visibility:windshield Wiper/washer:linkages

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Visibility:windshield Wiper/washer:motor

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

Visibility/wiper

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.