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2020 Hyundai Nexo

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 1 of 7 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Vehicle Speed Control complaints

1 reports
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Mileage unknown · Dec 9, 2024
Fuel/propulsion SystemPower TrainVehicle Speed Control

PLEASE SEE ATTACH FOR DETAILS 1. Component or System Involved The Fuel Cell System and Accelerator Pedal Control System are suspected to have malfunctioned. The issue is characterized by the vehicle's failure to respond to input from the accelerator pedal, particularly at speeds between 45-65 mph, which may be linked to increas…

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PLEASE SEE ATTACH FOR DETAILS 1. Component or System Involved The Fuel Cell System and Accelerator Pedal Control System are suspected to have malfunctioned. The issue is characterized by the vehicle's failure to respond to input from the accelerator pedal, particularly at speeds between 45-65 mph, which may be linked to increased power demand from the fuel cell system. The system is available for inspection upon request, as the issue is ongoing. 2. Safety Risks The malfunction poses a serious safety risk to the driver, passengers, and other road users. Sudden and unexpected loss of acceleration while driving, overtaking, or climbing inclines creates a high risk of collisions, especially on highways where traffic moves at high speeds. Other drivers may not have sufficient time to react, leading to rear-end collisions or side-impact crashes. 3. Problem Reproduction and Confirmation The problem occurs consistently after driving for a short period (less than five minutes) and has not been resolved. The issue has not been confirmed by a dealer or independent service center because Hyundai service centers in the Los Angeles area are unable to schedule an appointment until April 2025 due to a shortage of technicians. 4. Inspection by Manufacturer, Police, Insurance, or Others The vehicle has not been inspected by the manufacturer, police, or insurance representatives. Attempts to seek inspection by Hyundai have been unsuccessful due to a lack of available appointments. 5. Warning Lamps, Messages, or Symptoms There were no warning indicators prior to the malfunction. Once the issue occurs, the following appear: "CHECK FCEV SYSTEM" message on the LCD display "FCEV Service Warning" light on the dashboard These messages activate during the loss of acceleration and persist until the vehicle is turned off. Following the manufacturer's recommended procedure (turning the car off and restarting it) does not resolve the issue.

NHTSA ODI #11629708

Official recalls

4

24V761000 · Fuel System, Other:storage:tank Assembly:pressure Relief Devices; Fuel/propulsion System

Oct 11, 2024

Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.

Consequence & remedy

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.

Additional source detail variants (2)

Fuel/propulsion System

Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.

Fuel System, Other:storage:tank Assembly:pressure Relief Devices

Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.

22V258000 · Electrical System:propulsion System:fuel Cell; Fuel System, Other:delivery

Apr 14, 2022

Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.

Consequence & remedy

Consequence: A hydrogen gas leak can increase the risk of a fire while parked or driving.

Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.

Additional source detail variants (2)

Electrical System:propulsion System:fuel Cell

Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.

Consequence: A hydrogen gas leak can increase the risk of a fire while parked or driving.

Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.

Fuel System, Other:delivery

Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.

Consequence: A hydrogen gas leak can increase the risk of a fire while parked or driving.

Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.

20V748000 · Service Brakes, Hydraulic:power Assist:electric:control Module:software

Dec 1, 2020

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.

Consequence & remedy

Consequence: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.

20V213000 · Electrical System:software

Apr 9, 2020

Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.

Consequence & remedy

Consequence: Unintended vehicle movement increases the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.