Hyundai sells Nexo Hydrogen Fuel Cell vehicles with known Fuel Cell stack issues, leading to severe safety issues from sudden power loss when driving, especially when overtaking and driving on highways and/or uphill. The power loss issue was diagnosed to originate from a fuel-cell stack failure, one of the Nexo’s main power-trai…
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Hyundai sells Nexo Hydrogen Fuel Cell vehicles with known Fuel Cell stack issues, leading to severe safety issues from sudden power loss when driving, especially when overtaking and driving on highways and/or uphill. The power loss issue was diagnosed to originate from a fuel-cell stack failure, one of the Nexo’s main power-train components. This is a known power-train issue to Hyundai, debated online since 2021 by consumers experiencing the same power loss, across various Hyundai web-logs. Other affected consumers filed a class action lawsuit this year against Hyundai Motor America Inc, for the same and other reasons. The lawsuit accuses Hyundai of selling Nexo vehicles equipped with defective systems that fail to perform as promised. Plaintiffs argue that these defects compromise the vehicle’s performance, including the core hydrogen fuel cell stack, leading to reduced reliability and substantial safety concerns. There is no warning light indicating this issue when driving the Nexo under power loss conditions. One only realizes it when pressing the accelerator pedal and the power suddenly cuts out. In May 2025 I dropped off our 2020 Nexo Limited (~37,000 miles) at the hydrogen-certified Hyundai Dealer for a different and unrelated recall and for service, and mentioned the power loss issue. After some weeks of diagnosis the dealership called me back and verbally stated that they would not fix the car, nor would they give it ever back to me due to safety issues. Our car is still at the dealership, unresolved. No other dealers can repair Hyundai Nexo’s, because it is new hydrogen technology, very high pressures and special procedures, which no other repair shop would touch, so one must stick with Hyundai to get the problem addressed. Hyundai’s Original Manufacturer Warranty for Nexo Power Trains lists on page 15: Original Owner 10 Years/100,000 Miles, Subsequent Owner(s) 5 Years/60,000 Miles. So far I'm not aware of an existing recall for Fuel-Cell Power Loss.
NHTSA ODI #11681115
Mileage unknown · Aug 1, 2022
EngineFuel/propulsion System
I received a safety recall on this car via mail. I brought it to the dealership service center in van nuys, ca, to which they said no recall currently exists on this car. A month later, I’m now experiencing a sensor of the fuel cell system failure. In addition, the CarPlay function on my car has not been working for 2 years and …
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I received a safety recall on this car via mail. I brought it to the dealership service center in van nuys, ca, to which they said no recall currently exists on this car. A month later, I’m now experiencing a sensor of the fuel cell system failure. In addition, the CarPlay function on my car has not been working for 2 years and both Tustin and van nuys Hyundai dealership fail to fix it
Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Consequence & remedy
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
Additional source detail variants (2)
Fuel/propulsion System
Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
Consequence & remedy
Consequence: A hydrogen gas leak can increase the risk of a fire while parked or driving.
Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.
Additional source detail variants (2)
Electrical System:propulsion System:fuel Cell
Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
Consequence: A hydrogen gas leak can increase the risk of a fire while parked or driving.
Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.
Fuel System, Other:delivery
Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
Consequence: A hydrogen gas leak can increase the risk of a fire while parked or driving.
Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Consequence & remedy
Consequence: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
Consequence & remedy
Consequence: Unintended vehicle movement increases the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2020 Hyundai Nexo Problems, Complaints & Recalls | Skip That Year