2025 Hyundai Kona

The vehicle experienced a total electrical failure while driving. Dealer diagnosed the issue as a loose fuse box connector/power distribution connector. The vehicle and repaired component should be available for inspection through the Hyundai dealer service department. The vehicle suddenly lost all power while being driven on a public roadway. The engine shut off, dashboard went dark, and power steering assistance was lost, creating a risk of collision and leaving the vehicle disabled in traffic. A Hyundai dealer diagnosed and confirmed that a loose fuse box connector caused the loss of power. The vehicle was inspected by an authorized Hyundai dealer service department. No police or insurance inspection was performed. No warning lights, messages, or symptoms appeared prior to the failure. The vehicle lost power suddenly without warning while driving.

The embedded navigation system tends to provide directions getting the vehicle into off road areas that are not designated to be driven. This not only causes damages to the car but also leads to unsafe situations. While driving in the Upper Peninsula of Michigan headed to the Kitch-Iti-Kipi, it took me to tall grass and high voltage towers almost getting me to a ditch. While driving in St. Augustine Beach, it almost took me to the ocean. While driving near Lubbock Texas around a detour due to construction, it almost took me to a cliff.

A week after I got my 2025 Hyundai Kona Limited, while trying to have the moonroof when headed into the highway since it gets too noisy if left open, the glass will touch the guard and then back away and remain fully open. However, the issue becomes more serious when it starts to rain or snow as it will remain open. In three occasions, the moonroof will not close. During a downpour, I had to use a large umbrella to avoid water to flood the car. Had I not had an umbrella or something to prevent water from getting in, the vehicle electronics could have become damaged including my personal belongings including but not limited to my sensitive medical equipment. Had I been in a snow shower, I will have gotten sick with a cold. I had reported the issue several times to different dealers and they only say it needs to be cleaned and reset. I had a Sonata with the same moonroof for over three years and I never experienced such an issue.

I have a 2025 Hyundai Kona Limited. On [XXX], around the afternoon on Sunnyvale, California, while exiting [XXX] headed to Lake Tahoe, the liftgate bolt that attaches to the body had buckled mechanically as the system did not back away when a flashlight that came out of a travel bag was blocking the way to have it closed. The car computer thinks the liftgate is open even though the lock is secured. The car computer allows to drive without seatbelts secured or closures ajar for a few seconds at low speed but then it automatically with little warning engages the electronic handbrake while driving. I was driving on a highway in a middle lane when the car engaged without my consent the electronic handbrake locking the wheels and I almost got rear ended and killed by a semitruck. I had to floor the gas pedal and steer to a shoulder to request a tow. Since it was a long weekend before Presidents Day, I had the car taken to the nearest dealer in Modesto California. Their service department invented a lie that due to a side crash, which was a failure of the collision mitigation system that happened months ago, is the cause and that it is my fault even though the driver admitted responsibility but it is an unrelated issue. There should be a way of overriding the car computer so it does not engage the electronic hand brake on the middle of the highway, specially at night as this creates a road hazard that can lead to death. I replicate the issue with a rental, a Hyundai Tucson, they use the same gas strut and bolt that in my opinion has a very narrow gage. As you can see in the picture, the passenger side bolt is fine, the driver side is buckled. The side accident that happened on May 2025 was on the passenger side but the liftgate is fine; at any rate both sides should be deformed not just one if that were to be the case but it is not. Dealer and Hyundai attempting to sideline the issue to avoid a warranty and recall in my opinion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Kona. The contact stated that while upon starting the vehicle, the vehicle failed to respond as intended, and the vehicle needed to be jump-started. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that the vehicle did not fall under the Lemon Law. The failure mileage was 12,000.

As part of Hyundai’s Driver Attention Warning system, it plays a loud beeping noise that disables other systems in the car (map, audio). This beeping noise plays at random times and has been heavily distracting on long drives almost causing me to crash due to issues with my hearing and the frequency of the noise. It cannot be disabled. I would be happy to present the vehicle for inspection. The dealership and manufacturer have not responded to calls or have given unsatisfactory feedback as to solutions. This alarm has gone off about three times within the past 10 minutes and i am struggling to drive long distances with it on. Any help please.

Significant Mechanical and Drivetrain Problems: ◦ Loss of Drive Power and Sluggish Acceleration: Reported as early as [XXX] ("bumpy driving, grinding and clanking noise"), with issues worsening by [XXX] ("slower acceleration, bumpier ride, metal clinking and cracking sounds"), and most severely on [XXX] ("car shifts hard to the left then goes back and forth (wobble)," "greatly reduced" power, and "snapping" noises). You've had at least five repair attempts for these issues. ◦ Vehicle Shaking/Wobbling: This has been a recurring complaint since [XXX] ("car shakes when accelerating") and continued through multiple visits, including [XXX] ("wobbly feeling"), [XXX] (shifts "back and forth (wobble)"), and [XXX] ("bounces excessively"). ◦ Loose Steering/Difficulty Turning: You've reported "difficulty turning" and "resistance when turning left," with a feeling of "less control" or "lack of control" while turning. This was noted on [XXX], and persisted through [XXX], and [XXX] ◦ Noises from Underneath the Vehicle: Complaints include "grinding and clanking noise" (XXX), "loud noises" ([XXX]), and "metal clinking and cracking sounds" (XXX), and "snapping" noises (XXX). • Electrical/Infotainment System Malfunctions: ◦ Interior and Exterior Lights Turning Off While Driving: On [XXX], all interior and exterior lights turned off for approximately 3 seconds while driving. ◦ BlueLink Service and Infotainment System Disconnects/Shutdowns: ongoing issues with BlueLink service, including loss of connectivity and interruptions. • Numerous Repair Attempts and Days Out of Service: ◦At least eight separate service visits for these issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Kona. The contact stated while driving 38 MPH, the exterior lights, taillights, daytime running lights, and interior lights became inoperable for two and a half seconds. The seat belt light flashed. Additionally, the seat heater and steering buttons were switched off and then reset. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,060.