Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 65 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports2 injury reports
What owners actually said
65 reports
Mileage unknown · Aug 1, 2023
Electrical SystemUnknown Or Other
Horn no longer works when pressed at 11,396 miles. Manufacturer will not offer loaner vehicle. Vehicle is not safe to drive without horn. Manufacturer does not seem to care that it's broken and will not expedite the repair process. I will have to drive this vehicle for approximately a month with no horn. My safety is put at ris…
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Horn no longer works when pressed at 11,396 miles. Manufacturer will not offer loaner vehicle. Vehicle is not safe to drive without horn. Manufacturer does not seem to care that it's broken and will not expedite the repair process. I will have to drive this vehicle for approximately a month with no horn. My safety is put at risk as I cannot warn other drivers of impending danger and cannot warn other drivers they are about to hit me. The manufacturer has not yet inspected the vehicle. The inspection will take place on August 21st. There were no warning indications before I attempted to use the horn and it didn't work. It's possible that the horn has been broken for a while.
NHTSA ODI #11535900
Mileage unknown · Jul 9, 2023
Electrical SystemPower TrainVehicle Speed Control
Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had to get towed off the highway …
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Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had to get towed off the highway and in a rental now. This was a brand new 2023 hyundai kona sel limited.
NHTSA ODI #11531199
Mileage unknown · Jun 22, 2023
Electrical System
Radio stopped working. Screen went blank. Looks like a loading screen and then nothing. Radio does not come on at all
NHTSA ODI #11528356
Mileage unknown · Jun 12, 2023
Power Train
We were diving on the interstate and the RPMs went up all the way up and after it came back down the car wouldn’t respond anymore and came to a stop while on the interstate putting my family safety at risk! There were no notifications before the car came to a stop while on the interstate but when we pulled over to the shoulder …
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We were diving on the interstate and the RPMs went up all the way up and after it came back down the car wouldn’t respond anymore and came to a stop while on the interstate putting my family safety at risk! There were no notifications before the car came to a stop while on the interstate but when we pulled over to the shoulder we tried to start the car again and then the Check engine light came on saying there was issues with the transmission control system. We had the car towed to Hyundai of Metairie on 5/28/23 and notified Hyundai of everything that happened. We were assigned a case# from Hyundai on 5/30/23. We were later contacted by the Hyundai case manager on 6/9/23 and the Service department letting us know that a new transmission will need to be installed on a brand new car we only had for 33 days at the time of this incident!
NHTSA ODI #11526637
Mileage unknown · Jun 2, 2023
Vehicle Speed Control
While traveling at 70 mph on the freeway my 2023 Kona with less than 2,000 miles dropped into neutral and lost speed, almost causing a crash. I’m lucky the driver behind me braked in time. The dealer has informed me that the transmission needs to be replaced.
NHTSA ODI #11525038
Mileage unknown · May 23, 2023
Forward Collision AvoidanceCrash
Within 1 mile of having windshield replaced the mirror broke free falling down completely distracted the driver, tried to grab mirror did not see the car ahead applied his brakes the forward collision warning and the automatic emergency braking did not warn of the danger or avoid it . the driver applied the brakes but not soo…
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Within 1 mile of having windshield replaced the mirror broke free falling down completely distracted the driver, tried to grab mirror did not see the car ahead applied his brakes the forward collision warning and the automatic emergency braking did not warn of the danger or avoid it . the driver applied the brakes but not soon to avoid the accident
NHTSA ODI #11523497
Mileage unknown · May 22, 2023
Wheels
P235/40 R19 Pirelli P-Zero driver and passenger front tires and rear driver. Purchased Hyundai Kona N on Oct 25, 2023 new (<50miles). Vehicle sold new with these tires already installed. Pressure always maintained per recommendations. Noticed tire cracking and stability issues several months ago. Vehicle has 4000 miles on it no…
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P235/40 R19 Pirelli P-Zero driver and passenger front tires and rear driver. Purchased Hyundai Kona N on Oct 25, 2023 new (<50miles). Vehicle sold new with these tires already installed. Pressure always maintained per recommendations. Noticed tire cracking and stability issues several months ago. Vehicle has 4000 miles on it now. Front driver and passenger tires are heavily cracked and throwing off chunks of rubber from tread. Rear driver side tire showing slight signs of cracking. Rear passenger tire seems ok. Integrity of the tires are compromised. Highly concerned about a major blowout of the tires. Vehicle is available for inspection upon request. My personal safety and the safety of my children are at risk from major tire blowout, loss of control of vehicle, major accident, injury and/or death. Emailed and spoke with representatives at Palatine Hyundai (Dealer of Sale) on May 9th requesting pro-rata replacement of the defective tires... never was contacted back by the dealer or any representative. Emailed with representatives of Pirelli Tires on May 9th requesting pro-rata replacement of defective tires... was told that there was nothing they could do because the vehicle with the tires was purchased in Illinois and terminated all communication with me. Called Hyundai Customer Assistance and opened a case with them. I was told that even though the vehicle was purchased with the tires installed by dealer, they couldn't do anything and that I should contact the tire manufacturer. I followed up with the call and added photos of the defective tires to the associated case number with Hyundai. Do my kids or I need to die in a car crash before action is taken by the dealer, tire/vehicle manufacturer, or a governmental agency? How far does this need to go?
NHTSA ODI #11523202
Mileage unknown · May 22, 2023
Tires
P235/40 R19 Pirelli P-Zero driver and passenger front tires and rear driver. Purchased Hyundai Kona N on Oct 25, 2023 new (<50miles). Vehicle sold new with these tires already installed. Pressure always maintained per recommendations. Noticed tire cracking and stability issues several months ago. Vehicle has 4000 miles on it no…
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P235/40 R19 Pirelli P-Zero driver and passenger front tires and rear driver. Purchased Hyundai Kona N on Oct 25, 2023 new (<50miles). Vehicle sold new with these tires already installed. Pressure always maintained per recommendations. Noticed tire cracking and stability issues several months ago. Vehicle has 4000 miles on it now. Front driver and passenger tires are heavily cracked and throwing off chunks of rubber from tread. Rear driver side tire showing slight signs of cracking. Rear passenger tire seems ok. Integrity of the tires are compromised. Highly concerned about a major blowout of the tires. Vehicle is available for inspection upon request. My personal safety and the safety of my children are at risk from major tire blowout, loss of control of vehicle, major accident, injury and/or death. Emailed and spoke with representatives at Palatine Hyundai (Dealer of Sale) on May 9th requesting pro-rata replacement of the defective tires... never was contacted back by the dealer or any representative. Emailed with representatives of Pirelli Tires on May 9th requesting pro-rata replacement of defective tires... was told that there was nothing they could do because the vehicle with the tires was purchased in Illinois and terminated all communication with me. Called Hyundai Customer Assistance and opened a case with them. I was told that even though the vehicle was purchased with the tires installed by dealer, they couldn't do anything and that I should contact the tire manufacturer. I followed up with the call and added photos of the defective tires to the associated case number with Hyundai. Do my kids or I need to die in a car crash before action is taken by the dealer, tire/vehicle manufacturer, or a governmental agency? How far does this need to go?
NHTSA ODI #11523201
Mileage unknown · Apr 26, 2023
Service BrakesCrash
This is the second dangerous situation on the highway. Both were within reasonable speed and distance, and the car couldn't come to a complete stop. This time there was an accident and I hit the car in front of me. I realized the car had a very important brake failure malfunction.
NHTSA ODI #11519158
Mileage unknown · Apr 20, 2023
Forward Collision AvoidanceVehicle Speed Control
The cruise control on this 2023 Kona has not worked since the day I purchased it. When the cruise control is engaged it will suddenly decelerate, but the cruise still appears engaged. It sometimes then suddenly reaccelerates. This causes traffic to suddenly back up behind me, and also to be in danger in front of me when it reacc…
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The cruise control on this 2023 Kona has not worked since the day I purchased it. When the cruise control is engaged it will suddenly decelerate, but the cruise still appears engaged. It sometimes then suddenly reaccelerates. This causes traffic to suddenly back up behind me, and also to be in danger in front of me when it reaccelerates rapidly. I informed the dealer immediately of the issue. They advised there was a 2022 in their shop for the exact same issue at 8,000 miles. They asked me to bring mine in, which I have done now three times. That shop now has 4 Konas with the exact same issue, yet they do not have a fix. The Hyundai forum boards are full of this same complaint. I have contacted Hyundai Corporate. They also don’t have a solution, but won’t take back my new vehicle. I have less than 1,000 miles on this Kona - most of that from driving one hour to/from the dealer 3 times. I have been understanding and professional in my dealings with them however, I have run out of patience. I did not get what I paid for and am being asked to put myself/my family in danger driving this vehicle back and forth to this dealer who doesn’t even have a fix.
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Consequence & remedy
Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2023 Hyundai Kona Problems, Complaints & Recalls | Skip That Year