2023 Hyundai Kona

The contact owns a 2023 Hyundai Kona. The contact stated that while driving 64 MPH, the vehicle experienced a loss of motive power with reduced acceleration. The check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the valve and boost solenoid needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 56,144.

I was driving to work on a normal day under normal circumstances when a check engine light won my dashboard. Seconds later my car started showing car is over heating. I immediately swayed from the speed lane to the side of the road almost getting into a crash as other vehicles were at full speeds behind me. I immediately called dealership and made an appointment. My vehicle experienced a premature failure of the cooling coolant valve, a critical component of the engine cooling system. This failure resulted in diagnostic trouble codes, warning messages, and concerns regarding the reliability of the vehicle. A component of this importance should not fail on a vehicle that is only three years old and has been properly maintained. When I brought the vehicle to an authorized Hyundai dealership, I was required to pay a $248 diagnostic fee simply to identify the failed component. After the diagnosis, I was presented with an estimated repair cost of approximately $1,600 to replace the defective coolant valve and associated parts. I believe these charges are unreasonable because the failure appears to involve a defective component rather than normal wear and tear. Consumers should not be expected to pay significant diagnostic and repair costs for a major cooling system component that fails prematurely. I have also learned that Hyundai has issued recalls and/or service campaigns affecting certain other vehicles for cooling system-related issues. However, my vehicle is apparently not included in those actions, despite experiencing a similar premature failure. While I understand that recalls apply only to specific vehicles and conditions, I respectfully request that investigators determine whether the defect affecting my vehicle is related to those existing actions or whether additional vehicles, including my 2023 Hyundai Kona, should be evaluated for expanded coverage. My research also indicates that other Hyundai Kona owners have reported similar coolant valve fail

My Kona N Line is not functioning well. Especially after driving for a longer period of time. About 60% of the time, upon letting go of my brake, the car jerks. Going from 0 - 5 mph is the worst. The car definitely hesitates many times. Again, it is when I have driven it for over 10 minutes. I took the car to a service department in El Monte, CA on 11/1. They cannot find the problem. They rode with me and it did not show at that time. They released the car to me. The Kona N has a recall but not my car, the Kona N Line. The recall is for the same problem. I am extremely frustrated. I have another appointment on Tuesday of this week to take to the Glendora service department. I don't know what to do. I am not one to complain but this is not safe. This is my fifth Hyundai. Nothing but good cars until now. Please advise. [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This has happened 3 times and I’ve only owned the car since Sept 2023, the first time was Feb 4 2024, then Feb 28th and March 11, 2024, when I am trying to accelerate I push on the gas and the rpm’s will go higher but the car doesn’t gain any speed.so when trying to pass a vehicle I can’t because it will do this and it’s dangerous, I do have a video of this

The vehicle was purchased brand new. After the first recommended oil change interval, the car has leaking oil daily. A complaint of the leak made to the dealer at 2nd oil change. Dealer stated they found nothing wrong. Car still leaks oil even after subsequent oil changes at prescribed service intervals. We now have to place a pan underneath the vehicle while it’s parked in the garage to catch the daily oil leaks. Very frustrating and very concerning that a brand new car is leaking oil.

Rodent damage found during 1-year maintenance. This is an increasing problem that is under-reported. Damage was found before any wires were effected, however, the wiring was exposed and would have caused a malfunction had this not been detected by technician. 1. Automakers across the board are using cheaper, soy-based elements to wrap wiring and customers are having to deal with the result of subpar parts. 2. With automakers increasing the time allowed between oil changes, customers are given a false sense of functionality in the vehicles they drive. 3. Automakers that advertise "free maintenance" should not be allowed to limit maintenance to once per year or every 5,000-8,000 miles, as more prudent inspection would prevent customers from unknowingly having their cars devoured by rodents.

The car is set at a speed for cruise control. For no reason it loses power, after a while it returns speed as set. At the beginning the doors weren’t working for locking and unlocking by the handle. Seems okay now but I made a video showing the rear camera staying on while driving. Also included, two pictures of maintenance reports with different results.