2022 Hyundai Kona

On Saturday, [XXX], while driving on the highway, the oil plug on my vehicle suddenly fell out, causing all the oil to drain rapidly. This created an extreme safety hazard not only for myself but also for other drivers on the road. I did not notice the oil spillage until the oil light on the dash appeared. At the time, I was in the leftmost lane traveling at highway speeds, so I could not stop immediately. I had to carefully veer across five lanes of traffic and navigate out of a construction zone before I was able to pull over safely. The engine lost lubrication during this process, and I was forced to have the vehicle towed to Ed Napleton Hyundai in Hazelwood, the same dealership where I purchased and serviced the car, for inspection and repairs. This incident occurred just three weeks after I had an oil change performed at the same dealership. I have been attempting to contact the dealership for updates on the status of my vehicle and the investigation into potential engine damage for the past three days, but I have received limited information until today, when the service manager, Jerry, stated that they installed a new plug and added oil, and since it's not ticking, it's okay. However, having worked in the automotive industry for years, I know that a full teardown is necessary to properly check for damage, including inspecting the bearings, rings, cylinder walls, and turbo for signs of oil starvation. This service was not performed. Additionally, Jerry informed me that speaking to someone higher up would do absolutely nothing for me. This is not an isolated issue. Over the course of my ownership, the dealership has damaged my oil filter by over-tightening and stripping it on two separate occasions during routine maintenance, requiring me to return to the facility each time. On both instances, I had to wait an additional 2 to 3 hours while they installed replacement parts to correct their errors. These repeated mistakes have caused significant inconv INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

My horn on my car has went out the first time and now it just went out again and it’s a manufacturing issue! Hyundai refuses to fix it because it’s not under warranty anymore! And it’s so dangerous now since I don’t have a horn again! I should have not have to fix it when it’s not my fault! And other people have the same issue with your Kona’s to! The dealership even told me that’s it’s been an issue with the horns!

When I first brought the car for its first service appointment (6 months after purchase), I informed the service dept at the dealership that the car seemed to accelerate itself when I was driving. They said they hit a reset button and that I shouldn't have any more problems. What I found was that the car then drove sluggishly but it did not accelerate anymore. Recently however (2.5 years into the purchase), the car started "sliding" when I hit the break pad. I took the car in again for service a few months ahead of time and they said that my car mat was wedged under the break pad and that was what was causing the car to slide when I hit the break. The car slid but also accelerated by about 5 miles, however I was able to quickly break and stop it without incident. This last service was on Friday, August 1st, and on Sunday August 3, the car slid and accelerated again - without the floor mat being wedged under the break. On Monday morning (August 4th) I called Hyundai so many times that I lost count. I was never able to speak with a service employee but I was given an appointment for a week and half later. According to ChatGPT, it is a common issue with the 2022 Kona and it should be recalled.

The contact owns a 2022 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

I purchased a 2022 Hyundai Kona brand new, and since day one it has had serious performance issues — specifically, harsh jolting during acceleration and occasional stalling. These symptoms are dangerous, especially when driving in traffic, merging, or crossing intersections. I discovered that a recall existed prior to my purchase, but it was not performed until after nearly two service visits — even though I had already reported these symptoms. I was never informed of the recall by the dealership before those visits. After the recall was eventually performed, the issues continued, and the dealership began doing software resets during service visits. However, these resets have not resolved the problem, and the symptoms return shortly after. The dealership claims there’s nothing wrong and refuses to escalate the issue. I have contacted Hyundai Consumer Affairs and am working with a national case manager, but there is still no resolution. I do not feel safe driving this vehicle. I believe this may be related to a defect in the transmission control system, electronic throttle, or dual-clutch transmission. I’m requesting that NHTSA investigate this as a safety-related defect, as it has persisted since purchase and affects both the safety and drivability of the vehicle.

The horn stopped working less than a year after I bought the car brand new. The dealer finally agreed to repair/replace it in Feb 2024. Less than a year later it is not working again. A horn is important for alerting other drivers to impending collisions. It also leaves me without a panic button, another important safety feature.