2022 Hyundai Kona

My daughter left our house in our 2022 Hyundai Kona on Friday, 1/13/23, to head back to college which is 5 hours from home. A little more than an hour down the road after leaving our house, she said that the car started sounding strange, so she called her mother. At this time, she was on a two lane country road with no safe options or areas to pull over. My wife advised my daughter to continue driving until she found a safe place to pull over. As she continued onwards, she came to a stop sign in the countryside and the car died on her. She restarted it and was able to continue her trip. Several miles later a light came on, but she was still not to a safe area. By the time she got to a safe place, other lights had come on, and the car died in the parking lot. The car would not restart so we called a tow truck to take the Kona to the nearest Hyundai dealership which is where it sits today. Upon inspection, the Hyundai dealership discovered that the drain plug was missing from the oil pan which caused the oil to drain and ultimately led to catastrophic engine failure. The engine needs to be replaced at a quote of $9753.08. The Kona’s last oil change was on 10/19/22 at 8,630 miles and was done a third party oil change facility. The mileage on the Kona when delivered to the repairing Hyundai dealership is 13,775. No engine lights or oil change needed indicators were on before our daughter began her trip on 1/13/23. I contend that this is a known issue with Hyundai engines based off of internet research that indicates that the NHTSA is actively investigating this exact issue of the drain plug falling out and causing catastrophic engine failure. This situation is a safety issue because the engine could have seized while in motion on a two-lane country road causing a wreck.

Around 8,000 miles, mid-drive my check engine light came on and immediately the ability to speed up became very shotty. I have a 2022 kona n-line. I could put my foot on the floor and it would take forever to get up to speed if at all. It was very here and there and seemed to have a mind of its own when it would do this. I’ve had it into the shop 5-6 different times since then to have it addressed and I’m still having issues with it. They replaced some valance, the solanoid, and just recently completely replaced the entire turbo system to try and fix the problem. It seems to have helped, but I still have this ongoing clicking sound since this started when the car downshifts it seems like, that has yet to be diagnosed. It’s not a normal car sound at all and nobody seems to even notice this sound I mention every time I take it in. I’ve read similar stories with this same model of car, yet there’s no active recall on it. I’ve been dealing with this for months and it’s aggravating the amount of time I’ve put in to trying to fix this. I travel for work which only makes things so much more frustrating to work around.

The contact owns a 2022 Hyundai Kona. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that there was bad fuel in the vehicle. The failure reoccurred and the vehicle was taken back to the same dealer who reset the codes. The failure persisted. The vehicle was taken to the dealer and diagnosed with a cylinder misfire. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 5,500.

22’ Kona N DCT Base US spec. 5,600 miles est (2nd Kona) Fuel used: Shell Premium Outside Temp: 76F/Dry-Clear Sky. This is my 2nd Kona N, this is the 4th experience I’ve had with my Kona N’s. Towed the first on Vin# [XXX] to dealer, engine stalled after refueling during a road trip. 6/7k miles. Misfire. No replaced parts, car started acting normal. Then I traded it in for another Kona N in June 22’. The vehicle in normal mode is fine. I believe. Switching from N Mode is where the engine starts misfiring and runs on 3,2cyl puffing out white smoke. Leaving me stranded. The codes all show via car touch screen, and OBD reader/history. All electronics perform properly, including active safety features. I am Hyundai affiliated but I do not know how to relay the message. All of the Kona N/Elantra N/Veloster N DCT. Need software updates. It’s a bug, I honestly think. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

While on the highway the transmission completely stopped shifting and stayed in first gear and would only rev up the engine when the accelerator was applied. I was able to get up to 50mph and slowly make my way to the dealership where I bought it 2 months ago. I turned the vehicle off went inside to talk to the service center where I was told that it'd take 2 to 3 days to even get my car in to get looked at and they did not have any loaners to give me. I still had to work and couldn't take time off so I went back to my car and restarted it after a few minutes and it drove regularly.

While at a stop light, the engine of my 2022 Kona died. No warning lights came on prior. It just died in the middle of the street. Then took several minutes and several tries to get the car to restart. Accelerator didn’t work at first either. Driving on highway warning light for tire pressure came on. Diagnostics said everything was fine. Then the warning light turned off. More and more frequent trouble accelerating onto highway. Car-play does not stay connected. Often doesn’t connect at all. Car dying in the middle of the street, not accelerating onto the highway was extremely frightening and I felt very lucky that it didn’t cause an accident, or worse. I have contacted my dealership about the issues and was told that I could have an appointment in 2 months! They don’t care about the safety of the people driving their cars and, clearly, they no longer care about the quality of their cars. As far as the CarPlay goes, they looked at the screen and then didn’t fix a thing. It still isn’t working properly. This is my second Hyundai and the quality has really diminished over the years and the problems have increased exponentially. The car dying while driving and accelerator not working properly has now happened several times. Today was only the most recent.

While at a complete stop at and intersection the idle stop and go system shut the engine down. When I took my foot off the break the engine started but as soon as I stepped on the gas pedal, the engine shut down. The cluster gage told me out the vehicle in neutral and restart. This issues has happened numerous times. Most times were while stopped in traffic and could have been a factor in a car rear ending me. I have taken the vehicle to the dealership. They are very helpful and were able to replicate the issue. After conferring with a Hyundai Motors tech line, who said this has been a problem with other 2022 Konas, the dealership did replace a solenoid but the issue remains. The were no warning or check engine light at all.

Engine began knocking/shaking suddenly while highway driving, service engine light came on. Pulled over, turned off ignition. Tried restarting and would not start. Towed to dealership and diagnosed as engine failure, possible timing chain failure. Complete engine replacement recommended by dealer service dept. Dealer service dept. will replace engine free of charge as vehicle is well under warranty from Hyundai. The vehicle had less than 4000 miles on it. Safety of myself and others was put at risk due to failure happening while highway driving, fortunately I was able to pull over on shoulder before the engine completely seized.