2019 Hyundai Kona

My Kona has been stalling/hesitating when accelerating. It has been happening for a little over a year. It got very bad and the check engine light came on. I had it towed to Hyundai dealership and they said it was the fuel injectors so I paid to have those replaced, they said my warranty didn’t cover it. Replacing the fuel injectors made the car drivable but it was still stalling/hesitating but Hyundai said it was working properly. So I took it home. I have been driving it and it just keeps stalling and hesitating more and more. It is stalling and hesitating and has lack of power when I try to accelerate. I am afraid one day I’ll stall in traffic and get hit or cause an accident. I have also just realized my Kona has been using excessive oil. I just had an oil change mid August and today had to add at least 3 quarts. Even when I had my oil changed, the shop said I barely had maybe a quart in there, when it was just changed in May. We do not see any oil leaking out from anywhere. I have no choice but to use it to get around and Hyundai said it was working properly. I have recently looked online and I seen a lot of other owners reported the same issues. I have contacted Hyundai but they say theres nothing they can do. I am not sure where to go from here.

My vehicle turns off while driving, which has almost cost mine and my child's life twice on the highway and once inside a roundabout. It often happens after acceleration and slight braking soon after, RPM goes to zero and a few dash lights come on. I am completely unable to accelerate, have to coast to a full stop until I can brake and put it into park and then push to start again. I'm sure you can see how absolutely life threatening this situation is when it happens in moving traffic! I have replaced spark plugs, ignition coils, all fuel injectors, camshaft sensor. The mechanic cannot get it to replicate the problem when he has it as it does not happen every time but I see that this is a COMMON problem with Hyundai. After all above repairs, this problem persists and I have no direction as to how to remedy this, but driving this vehicle now has me completely anxiety ridden and terrified for my life.

I own a 2019 Hyundai Kona with around 110,000 miles. The vehicle has been consuming an excessive amount of engine oil, approximately one quart every 1,000 miles. I first noticed the issue around 80,000 miles when oil levels began dropping significantly between oil changes. The problem has worsened over time, and during a long family road trip, I had to add a total of about 8 quarts of oil just to keep the engine from running dry. I took the vehicle to a Hyundai dealership for an official oil consumption test, which confirmed the loss rate (1 quart per 1,000 miles). However, Hyundai Motor America stated that this level of oil consumption is "within factory specifications" and denied any repair or assistance. This seems unreasonably high for a modern engine and creates both a safety concern (risk of running low on oil during travel) and a financial burden (frequent oil top-offs between changes). I am concerned this may indicate a defect similar to oil consumption issues seen in other Hyundai and Kia engines.

I would like to file a complaint regarding a major problem with our 2019 Hyundai Kona. We currently have Case #[XXX] opened with Hyundai Corporate Customer Care [XXX] ) but are having major problems getting this air bag issue resolved as it is currently an “unrecalled vehicle,” but having the same issue with air bags as a very recent recalled vehicle list and there is a current class action lawsuit. The car was in a minor rear end accident when major air bag issues were discovered not due to the accident. We were told to file a supplemental claim with our insurance company but as to no surprise to us it was denied because it had nothing to do with this car’s air bag issues. I have included the timeline and pertinent info on this car. It is currently outside the warranty period by date only. The vehicle has less than 58,000 miles on it. The vehicle’s air bag light was not illuminated until after the accident otherwise we would have resolved the issue right away The car has been at Hyundai Glassman in Southfield, Mi., for over 2 months while we have tried to get this resolved as the repair estimate is close to $9000.00. Please review attached. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Monday [XXX] I was driving to work when my vehicle abruptly stopped in the middle of traffic. I had several cars behind me slam on their brakes due to my vehicle stopping. It was super scary and dangerous and at a four way stop. There was loud knocking from the engine seconds before it stopped on me. I called roadside assistance and had it towed to the dealership I work at. I looked up my VIN and was informed that my vehicle has an engine recall. It was sent to Hyundai river Oaks in Calumet City who I do NOT recommend. They never once called me with an update. They then informed me via text that my vehicle would not be covered under the recall due to, “jumped timing”. I then opened a case with Hyundai and they were not any better and closed my case and said there was nothing they would do for me and case was closed. I am furious that my vehicle has an engine recall and my engine failed on me and almost caused a very serious wreck for myself and others. They can get away with not covering the recall due to “jumped timing”. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2019 Hyundai Kona. The contact stated that while driving 50 MPH, the vehicle stalled while driving uphill, and the contact heard a loud clanking sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer suggested that an oil consumption test be performed and return the vehicle be returned to the dealer every 1,000 miles. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.

On June 18th I was driving my car home when the engine shut off. I had it towed to my mechanic who ran a diagnostic test and told me the problem was under an active recall and I needed to take it to the dealership. I had it towed to the dealership, who informed me it would 300+ dollars to run a diagnostic test, I agreed to it, and then they took almost a month to notify me that my troubles were a timing chain and not the engine recall (which matches my symptoms exactly) The dealership said I could pay 5K+ to have the timing chain replaced but they would NOT be doing the active recall work on the vehicle and if I wasn't going to have the 5K in repairs done I could come pick up the car. I contacted the Corporate complaint, and was assigned a case manager who just relayed the same information from the dealership, I asked to speak with a supervisor and was denied. Multiple times I asked and multiple times I was told there was no one above my case manager so I would not be transferred to a supervisor. The dealership relayed that it was "not practical" to fix the recall work until I had the timing chain repaired. On a recorded line they stated they would not be fixing the recall work.