2019 Hyundai Kona

The rear passenger side door and trunk were unable to be opened resulting in a problem getting my children out of the back seat. The locks would not open with the fob or manually. If I were to get into an accident, I/emergency personnel would have not been able to get my children that are in a car seat out quickly as they would have to either go through the front seat or cut the door off. The car dealership did replace components on 04/27/24 and it has been working as it should as of this time of reporting.

While driving the vehicle the warning light went on and suddenly there was a loss of power on the highway. The vehicle was brought to our local mechanic who ran a diagnostic test and the NTSB recommendation for engine replacement DTC P1327 came up. He advised the vehicle go to the dealer, which we did. It has been at the dealer for 5 weeks. When the recall 22-EM-008H was done, they did not do the recommended engine test in 2023. The recall also had them do something in the computer to give owners a warning if there was any knocking sensed in the engine. That warning system failed to work because the light came on when the engine seized. The dealer said they see a couple of these cars a week with the same issue and Hyundai refuses to take ownership of the issue that prompted the recall. They denied us saying it was out of warranty when the recall was not issued until the car was about 4 years old. Most people would be out of warranty, especially because the 100K warranty doesn't apply to secondary owners which I was never aware of until now. I bought the car in 2020 about a year after production. Everyone you speak to at Hyundai doesn't understand English and at the bottom of the recall it states to submit a prior approval if the affected part is out of warranty for a goodwill consideration but they deny all of them due to out of warranty which doesn't make any sense as to why there would be a prior approval process for out of warranty claims for good will if they are not going to ever do a goodwill repair. They also do not give you to a person that can listen to what you are trying to tell them that can understand what goodwill means and explain why they did not do the engine repair or replacement when they discovered they had engines out there with the potential to fail. This is not right what they are doing. Many other models have the same issue and the warranty was extended to 15/150k but this one has not been added to that and it should be.

The contact owns a 2019 Hyundai Kona. The contact stated that while driving at an undisclosed speed, she heard an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The low oil and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V301000 (Engine), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

My rear passenger door and trunk will not unlock. The rear passenger door will not unlock from the inside or via the key fob. This puts my child at risk in the back seat by not allowing them to exit the vehicle. The dealer states that the door lock mechanism has to be rebuilt. This sounds like a manufacturer safety problem. My concern is that this could happen to all of the doors on the car. Which is an enormous safety concern.

11 days after purchasing the vehicle it began shutting completely off in the middle of me driving it, losing all power for no reason I could see and would not turn on for a considerable amount of time. I brought the vehicle back to the dealership on 6 separate occasions, one of the times my car stayed at Jenkins Hyundai for 12 weeks while they tried to find the issue. Finally, it was towed to a Hyundai dealership in Valdosta, GA who kept it for 2 weeks and found two electrical shorts under the front bumper. After this repair it stopped losing power randomly but I still experienced electrical surges, flickering, and consistently blown lightbulbs. It was brought back to my dealership I bought from after this but they claimed nothing was wrong, so I gave up trying. I don't feel like my issues were ever taken seriously and I am now stuck with this vehicle.

I took my car to Hyundai due to the rear spoiler squeaking on warm days. Sounded like it was rubbing plastic on plastic. The dealership wanted $200 to just look at what the problem might be. I couldn't afford that. I went home and researched how to look into it my self. I removed the interior top trim piece and 3 locking nut/washer combos fell out of the trim piece. Only 5 nuts hold the spoiler in place and the 2 other nuts were loose. My spoiler could have fallen off at anytime. Only reason I thought to check for this after I got home was someone mentioned the same problem on another Hyundai Vehicle. This clearly is a problem. They are not adding any liquid lock or something to prevent this from happening. I am very good at working on cars, what if the next person isn't and they can't afford to pay to have the spoiler looked at and it falls off. Only thing left that would hold it on would be a brake light wire and the washer hose. I'm not sure if this is a wide spread problem, but if mine can come off driving it daily. I imagine their could be a bunch of spoilers loose and nobody realizes it.