NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
20 reportsClear category filterMileage unknown · Mar 30, 2023
Electrical SystemEngineUnknown Or Other
I took my car to the dealership to have the campaign 200 recall fixed. When my vehicle was there, they found that the battery needed to be replaced, however found that there was "front end damage to the battery" and it would fall on me as the owner to replace the battery, and once the battery was replaced, they would fix the re…
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I took my car to the dealership to have the campaign 200 recall fixed. When my vehicle was there, they found that the battery needed to be replaced, however found that there was "front end damage to the battery" and it would fall on me as the owner to replace the battery, and once the battery was replaced, they would fix the recall. (Which replacing the battery would fix in the first place). My issue is, there is no alert on my dashboard or on the app that shows that there are zero diagnostic trouble codes. My concern is that if the battery has such significant damage, there should be some type of alert or warning with this occurring. Also the fact that there is a recall that requires a battery replacement and suddenly damage is noticed on the battery. Unfortunately, it seems that Hyundai is not willing to honor their warranty and "found" a way to blame me as the owner.
NHTSA ODI #11514626
Mileage unknown · Jun 27, 2022
Unknown Or Other
The vehicle has started stalling about a week ago. It will just stop and all the lights go on for motor and oil and everything else. There’s a sound as well that seems to be from the engine. This is scary. It tends to be happening during slower traffic. I commute with children and this is not ok. Some of this model have been rec…
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The vehicle has started stalling about a week ago. It will just stop and all the lights go on for motor and oil and everything else. There’s a sound as well that seems to be from the engine. This is scary. It tends to be happening during slower traffic. I commute with children and this is not ok. Some of this model have been recalled for the same issue. I believe it’s irresponsible that no one has bothered to contact owners of this model. So we figure out the problem and then something is done. Not ok. It has happened at least 9 times today. I’m scared for my safety and that of my children that commute with me to the city daily on weekdays and at times weekends too.
NHTSA ODI #11471166
Mileage unknown · Mar 21, 2022
Unknown Or Other
IN THE LAST WEEK MY CAR HAS STALLED OUT WHILE I HAVE BEEN DRIVING...THIS IS VERY UNSAFE AND DEALERSHIP STATES THAT THEY CANT GET ME IN UNTIL FRIDAY...NO WARNING LIGHTS AT ALL ARE COMING ON...I FEEL COMPLETELY UNSAFE DRIVING MY CAR AND IT SEEMS LIKE THE DEALERSHIP DONT CARE...
NHTSA ODI #11457713
Mileage unknown · Feb 28, 2022
EngineUnknown Or Other
When I purchased my Hyundai Kona I was over the moon excited. It checked all or the boxes for me and my family. Now I live in fear every single day that the ongoing car theft in my area is going to flip my entire world upside emotionally and financially. I want to know what Hyundais solution is to support the families that put t…
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When I purchased my Hyundai Kona I was over the moon excited. It checked all or the boxes for me and my family. Now I live in fear every single day that the ongoing car theft in my area is going to flip my entire world upside emotionally and financially. I want to know what Hyundais solution is to support the families that put trust in them when purchasing a vehicle from them.
NHTSA ODI #11454433
Mileage unknown · Feb 8, 2022
StructureUnknown Or OtherCrash
My vehicle was stolen in November of 2021, (many have been in Milwaukee). I had a steering wheel lock (they had broken the back rear window in April 2021 in a thwarted attempt to steal, and the police recommended this), and the vehicle was parked under security cameras. They broke the window, disabled the ignition and took it fo…
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My vehicle was stolen in November of 2021, (many have been in Milwaukee). I had a steering wheel lock (they had broken the back rear window in April 2021 in a thwarted attempt to steal, and the police recommended this), and the vehicle was parked under security cameras. They broke the window, disabled the ignition and took it for a ride and crashed it. My vehicle repair has not been completed due to the high volume of thefts, and delay by insurance companies making claims. It is now February 8, 2022.
NHTSA ODI #11450952
Mileage unknown · Jan 30, 2022
Forward Collision AvoidanceLane DepartureUnknown Or Other
After I had the car for about 10 months, the front collision warning system light came on while I was driving 65mph. There was a huge jolt, as if I'd hit something large and metal, and the engine revved as if stuck. I pulled over and found nothing in the road. It was terrifying, and I can't imagine it's safe to have this keep ha…
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After I had the car for about 10 months, the front collision warning system light came on while I was driving 65mph. There was a huge jolt, as if I'd hit something large and metal, and the engine revved as if stuck. I pulled over and found nothing in the road. It was terrifying, and I can't imagine it's safe to have this keep happening. This has happened numerous times now, at different speeds and in all types of weather, and sometimes accompanied by the blind spot collision warning system light. The dealership has kept my car many times, trying to replicate the problem, which they did-once. They replaced the camera and tcu. The car worked fine for a while, but the problem returned, and again, the dealership could not replicate or fix it. I have seen this problem mentioned on Hyundai forums, and it seems we're all having the same experiences with dealerships finding and fixing the issue. I turn the FCW system off every time I start the car, but now the BSCW (which I have also turned off) is coming on and jolting the car. Both warning systems have done this too many times to count at this point. I can't afford a new car and am scared to drive my Kona, but don't have a choice. This is not right and I do not feel safe in this car.
NHTSA ODI #11449478
Mileage unknown · Jan 28, 2022
Unknown Or Other
My 20year old daughter had gone to a dealership to get her first vehicle and they have her a recalled vehicle without knowing about it. She was financed a 2019 Hyundai Kona with a high monthly fee. She was told the vehicle had no issues but then 3 days ago (1/26/22) we received a call regarding recall from the dealer. The dealer…
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My 20year old daughter had gone to a dealership to get her first vehicle and they have her a recalled vehicle without knowing about it. She was financed a 2019 Hyundai Kona with a high monthly fee. She was told the vehicle had no issues but then 3 days ago (1/26/22) we received a call regarding recall from the dealer. The dealership called with the manager apologizing profusely and stating that they were unaware of recall from (4/2021) and that the vehicle should not have been allowed for sale / finance/ lease. They said it was a big mistake. They told us that because they are not the manufacturer, we had to take it to the a Hyundai dealership. She took it yesterday (1/27/22) and they said to bring it back on Monday to fix😑😳 despite the danger🤷🏽♀️. They refused to even provide a rental car for free.
NHTSA ODI #11449239
Mileage unknown · Aug 20, 2021
Unknown Or Other
This vehicle has stalled five (5) times while driving, twice at highway speeds and three times at neighborhood speeds. The warning light comes on, the car stalls but then will restart normally. Have been lucky in that there have been no accidents. The dealer had the car for a week and can diagnose no problem or replicate …
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This vehicle has stalled five (5) times while driving, twice at highway speeds and three times at neighborhood speeds. The warning light comes on, the car stalls but then will restart normally. Have been lucky in that there have been no accidents. The dealer had the car for a week and can diagnose no problem or replicate the stall event. We have opened a case with Hyundai as well.
NHTSA ODI #11429839
3,400 miles · Nov 21, 2019
Air BagsSeat BeltsUnknown Or OtherCrashFireInjury
UPON COLLISION (FRONT END) AT ABOUT 35 MPH THE VEHICLE BURST INTO FLAMES AND CONTINUED TO BURN UNTIL THE FIRE DEPARTMENT SHOWED UP. IN ADDITION, THERE MAY BE AN ISSUE WITH THE SEAT BELT MECHANISM. DRIVER'S CLAVICLE WAS FRACTURED AND DISPLACED UPON IMPACT.
NHTSA ODI #11281641
1,577 miles · Jun 29, 2019
Unknown Or Other
STARTUP AND DRIVING FOR 15 MINUTES BCW WARNING SYSTEM DISABLED RADAR BLOCKED MESSAGE COMES ON, YIELD SIGN WITH EXCLAIMATION POINT COMES ON, AND THE BUTTON THAT TURNS THE SYSTEM ON/OFF LEFT OF STEERING WHEEL GOES OUT ERROR STAYS APPROX 20-25 MINUTES AND THEN RESETS ITSELF PULLING OFF ROAD, AND RESTARTING THE CAR, IT WILL ALSO CL…
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STARTUP AND DRIVING FOR 15 MINUTES BCW WARNING SYSTEM DISABLED RADAR BLOCKED MESSAGE COMES ON, YIELD SIGN WITH EXCLAIMATION POINT COMES ON, AND THE BUTTON THAT TURNS THE SYSTEM ON/OFF LEFT OF STEERING WHEEL GOES OUT ERROR STAYS APPROX 20-25 MINUTES AND THEN RESETS ITSELF PULLING OFF ROAD, AND RESTARTING THE CAR, IT WILL ALSO CLEAR THE ERROR, WE HAVE WIPED AND CLEANED BUMPER AND SENSOR AREAS, HAVE HAD CAR INTO 2 DEALERSHIPS, THEY SAY SYSTEM IS OPERATING AS IT SHOULD, CAN NOT REPRODUCE PROBLEM. THIS ERROR HAPPENS EVERY SINGLE TIME I DRIVE THE CAR (EARLY MORNING , I HAVE NOT HAD IT HAPPEN AT OTHER TIME, ALTHOUGH HUSBAND HAS TWICE.DEALERSHIPS CLAIM THAT SOME KIND OF RADAR IS INTERFERRING, OR THE SYSTEM TURNS OFF WHEN IT HASNT DETECTED ANOTHER CAR IN THE MIRRORS AFTER 10 MINUTES. MY QUESTION IS, THIS IS A SAFETY FEATURE, WHY WOULD IT JUST TURN ITSELF OFF? OTHER THINGS I HAVE NOTICED ARE, IF PULLING OFF ROAD WHEN ERROR OCCURS, AND GOING INTO MENU TO CHANGE ANY CAR SETTINGS, THE BCW FEATURE IS COMPLETELY MISSING FROM THE MENU WHEN THE ERROR IS ON. AND ALSO THE BUTTON TO THE LEFT OF STEERING WHEEL WHICH TURNS SYSTEM ON/OFF. ( IN THE DARK) YOU CAN SEE IT "BLINKING IN A CONSISTANT FASHION. WHEN THE SYSTEM IS ABOUT TO "FAIL/ SEND THE ERROR CODE, I HAVE NOTICED THAT THE BUTTON IS NO LONGER "BLINKING" ( YOU CAN ONLY TAKE NOTICE OF THE BUTTON BLINKING IN THE BACKGROUND WHEN ITS DARK OUT. REPORTED MY PROBLEM DIRECTLY TO HYUNDAI IN CALIFORNIA, THEY CLOSED CASE BECAUSE DEALERSHIPS COULDNT REPRODUCE THE PROBLEM. LIKEWISE THEY WILL NOT TAKE BUMPER OFF, CHECK SENSORS OR ANYTHING OTHER THAN CAN NOT REPRODUCE PROBLEM, THEY ARE DONE, NOT PULLING BUMPER OFF/ETC HYUNDAI WONT REIMBURSE THEM.GOOGLE PROBLEM, BEEN HAPPENING ON HYUNDAI MODELS SINCE 2015, WITHOUR A FIX, AND THIS IS A SAFETY FEATURE? NO OTHER CAR I HAVE DRIVEN WITH A BCW SYSTEM HAS DONE THIS IN AREA IM IN 15 MIN AFTER STARTUP
NHTSA ODI #11228350
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.