2019 Hyundai Kona

The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle had experienced excessive oil consumption. The contact stated that while driving 70 MPH on the highway, the vehicle stalled. The contact was unable to pull over to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred while driving into a parking lot. The battery warning light illuminated on several occasions. Additionally, the contact stated that the check engine and low oil pressure warning lights were intermittently illuminated. The vehicle was taken to Auto Zone and to an independent mechanic, where it was diagnosed and determined that the piston oil ring failure had caused low oil pressure, which resulted in the timing failure. The failure was related to NHTSA Campaign Number: 21V301000 (ENGINE). The dealer and the manufacturer were notified of the failure but denied a loaner vehicle or towing assistance to the dealer located 75 miles away. The vehicle was not repaired. The failure mileage was approximately 113,000.

The contact owns a 2019 Hyundai Kona. The contact stated that while making left turns on several occasions, the vehicle stalled. The vehicle was shifted into park (P) and restarted. The vehicle was not diagnosed or repaired. However, during routine maintenance, an independent mechanic noticed that the oil reservoir was empty, and an oil change was completed. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

The contact owns a 2019 HYUNDAI Kona. The contact stated while driving the vehicle at an undisclosed speed, he noticed he had an engine knock, and noticed that the engine was consuming a good amount of oil with no warning lights or oil leaks. The contact pulled over to the side when the knock started and noticed the vehicle was starving of oil although a recent oil change shows it was recent. The vehicle was taken to a dealer where it was diagnosed to have poor service, and engine sludge although dealer stated there was none. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,132.

The contact owns a 2019 Hyundai Kona. The contact stated that while driving at an undisclosed speed, there was a burning odor coming from the vehicle, with the low engine oil warning light illuminated. The contact stated that while checking the dipstick, the contact became aware that the engine oil level was low. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

The contact owns a 2019 Hyundai Kona. The contact stated that while operating the vehicle, the check engine warning light illuminated, with a knocking sound coming from the engine compartment. The contact stated that the vehicle shutoff while idling. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. Later, while idling at a stoplight, the vehicle stalled and failed to restart. The vehicle was eventually towed to the local dealer, who confirmed that the connecting rods had failed and punctured a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 21V301000 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 94,000.

The contact owns a 2019 Hyundai Kona. The contact stated upon starting the vehicle, the vehicle made an abnormal sound. Additionally, the contact stated while driving at various speeds, the vehicle made an abnormal knocking and clicking sound. The contact stated that the vehicle had experienced engine hesitation intermittently, and the failure became permanent. The contact stated that the vehicle was experiencing excessive oil consumption. The contact had noticed that the oil level was significantly low, and the oil was significantly black at 500 miles after an oil change. The contact stated that on other occasions, the oil was significantly black while at the normal full. The contact stated that while his wife was driving 20 MPH uphill, the vehicle stalled and started rolling backwards. Several unknown warning lights were illuminated. The vehicle lost power steering and braking functionality, causing the driver to lose control of the vehicle. The vehicle then slowly rolled back off the road and struck a small tree. The contact did not sustain any injuries. The vehicle was restarted after an hour and half. The contact stated that the vehicle stalled while driving 10 MPH on another occasion and was able to restart after 15 minutes. The vehicle was taken to the dealer, where the fault codes were cleared; however, the failure persisted. The vehicle was taken to the dealer, where DTC: P0301 was retrieved. The dealer diagnosed that cylinder #1 had a misfire due to the valve cover gasket leaking oil into cylinder #1. The dealer determined that the valve cover gasket, the spark plugs, and the oil filter needed to be replaced. Additionally, the dealer recommended an engine restoration and fuel induction service. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 40,000.

The contact owns a 2019 Hyundai Kona. The contact stated while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle was losing motive power. The contact stated that the vehicle then stalled. The contact pulled over and waited approximately 20 minutes before restarting the vehicle. The contact stated that the failure was intermittent but had occurred at various speeds. The contact stated that the check engine warning light only recently illuminated. Additionally, the contact stated that the vehicle had to be taken for an oil change monthly. The contact stated that there was no indication of an oil leak on the driveway. The contact had taken the vehicle to a local dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 117,000.

The contact owns a 2019 Hyundai Kona. The contact stated she was informed at the service inspection that her vehicle was low on engine oil however, the oil had recently been refilled. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the oil plug was loose. The dealer refilled the engine oil. The contact stated that the failure had been reoccurring and the vehicle was using a third of the engine oil every 1,000 miles. The vehicle was taken to a second dealer (Texoma Hyundai 2500 Texoma Pkwy, Sherman, TX 75090) who test drove the vehicle and diagnosed that no issues were found. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 58,200.