2019 Hyundai Kona

When I purchased my Hyundai Kona I was over the moon excited. It checked all or the boxes for me and my family. Now I live in fear every single day that the ongoing car theft in my area is going to flip my entire world upside emotionally and financially. I want to know what Hyundais solution is to support the families that put trust in them when purchasing a vehicle from them.

As the reported recall has described, the engine in my 2019 Kona failed on November 6th, 2021. The dealership (Hyundai) has not repaired my vehicle and has had my vehicle in their possession since that date. I was denied a loaner vehicle due to inavailability. Hyundai has made minimal progress on repair despite the federal recall. Does the NHSTA require Hyundai to act within a certain time frame to have repairs effected once it's been identified and the problem has occurred? Can you help?

Car will stall while driving, coming to a stop and slowing down. Loud clanking and knocking noise in engine, massive oil consumption, engine light illuminated, bad acceleration then stalling, rough idle and stalls while backing up. I am terrified of driving this car and it stalls when turning and coming to a stop or just slowing down. I can smell oil burning and no one at hyndai wants to help me at all. Driving it out of the dealership when I had it checked for the recall and it died 2 times. I am going to lose everything I have worked for all because this car is not working properly. Dealership allowed me to drive away knowing the car stalls while driving and wanted me to pay for another engine diagnostic test even though they stated they did one.this makes no sense and I am severely frustrated!!! I will never buy another hyundai!!!

The contact owns a 2019 Hyundai Kona. The contact stated while driving 60 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact veered to the side of the road. The contact was able to restart the vehicle; however, the failure reoccurred three times while driving that same day. The contact was unable to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced under NHTSA Campaign Number: 21V301000 (Engine) however, the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided the contact with a rental. The vehicle was not repaired. The approximate failure mileage was 37,000. The VIN was not available.

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Hyundai Kona. The contact stated that while driving approximately 25 mph a knocking noise and burning odor was present coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the engine had failed. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The VIN look-up confirmed the vehicle was listed in the NHTSA Campaign Number: 21v301000 (engine).The failure mileage was 70,000.

The contact owns a 2019 Hyundai Kona. The contact stated that check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a misfire. The vehicle was not repaired. The vehicle was taken to another local dealer Safford Hyundai of Springfield (7615 Loisdale Rd A, Springfield, VA 22150, (703)776-9040) to be diagnosed. The contact was informed that the service light needed to be reset. The vehicle was repaired. The manufacturer was not notified of the failure. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) after the failure. VIN tool confirms parts not available. The failure mileage was 20,000.

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 35-40 MPH, the vehicle experienced unintended acceleration and a loud sound was heard before the vehicle stalled. The contact shifted the vehicle into neutral and was able restart the vehicle and drive to her residence. The dealer and manufacturer were not made aware of the failure. The failure mileage was 37,874. Parts distribution disconnect.

The contact's son leases a 2019 Hyundai Kona. The contact stated upon receiving a recall notification for NHTSA Campaign Number: 21V301000 (ENGINE). the vehicle was taken to the dealer who informed the contact's son that the parts for the recall repair were not yet available. However, the dealer advised they would be refilling the engine oil every 500 miles. The contact stated his son had been taking the vehicle to the dealer to get the engine oil refilled, however the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the engine had been making ticking abnormal sounds while driving. There were no warning lights illuminated. The dealer was made aware of the failure and informed the contact's son that they could only refill the engine oil as the remedy for the recall repair was not yet available. The manufacturer was made aware of the failure and informed the contact that the remedy was not available. The approximate failure mileage was 38,000. VIN tool confirms parts not available.