NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
74 reportsMileage unknown · Jun 6, 2022
Electrical SystemEngineFire
We had parked our 17 year old son's car in the upper parking lot of our baseball field. While parked, the engine smoked, then spontaneously caught fire. The police arrived on sceere!!!! We totally cannot comprehend that this even happene, along with our fire department who was able to put out the pretty massive engine fire, a…
Read full complaint
We had parked our 17 year old son's car in the upper parking lot of our baseball field. While parked, the engine smoked, then spontaneously caught fire. The police arrived on sceere!!!! We totally cannot comprehend that this even happene, along with our fire department who was able to put out the pretty massive engine fire, along with some of the front being damaged as well. Our son had been driving this car to our high school and also the high school baseball field, with pretty packed lots. It unbelievable to even imagine if this happened thned to a pretty new car (22,000 miles on it). We are so very grateful that this did not happen while our 17 year old was in the car! This is truly needs to be looked into. Thank you.
NHTSA ODI #11467695
Mileage unknown · Jun 5, 2022
Structure
Unable to open passengers rear door from inside
NHTSA ODI #11467656
Mileage unknown · Feb 26, 2022
Unknown Or Other
I purchased my Hyundai Kona SEL 2.0 new. I have maintained this vehicle exactly by owner's manual using only synthetic oil. This auto ran good for 110000 miles with no indicator lights present on the dashboard. After a personal trip I began to experience stalling issues without any warning or indicator lights or messages. This a…
Read full complaint
I purchased my Hyundai Kona SEL 2.0 new. I have maintained this vehicle exactly by owner's manual using only synthetic oil. This auto ran good for 110000 miles with no indicator lights present on the dashboard. After a personal trip I began to experience stalling issues without any warning or indicator lights or messages. This auto stalled a total of 10 times without warning almost causing rear end collisions. I just barely got the vehicle home. When I just made it into my driveway a loud noise emitted from engine and auto then stalled again. Next day my mechanic came over who is ASE certified. He proceeded to hook up a computer to check for codes. No codes were present in its history or report. I cannot drive this vehicle safely on the highway and it sits idle in my driveway. I phoned dealer and response by Major Hyundai of Stroudsburg PA where I purchased vehicle new was sorry there are so many people ahead of you and we are having parts problems. We have no loaner vehicles available, and we cannot even look at your vehicle until March 16th. This would be 19 days after my call to bring auto in for service. There is no way a person should have this type of problem with an automobile when records and service were followed per manual for the mileage indicated. Technical Service Bulletin # 21-EM-004H sent to dealerships indicates this model may need Bearing Clearance Test Procedures to be performed on the engine. I was never notified by dealership or Hyundai Motors of this adjustment when published March 2021. NHTSA ID # 11430714 describes the exact same problems my vehicle is experiencing by another consumer. I am requesting remedy by the dealership and respectfully ask that this problem be addressed in an orderly fashion. I am now out transportation with a vehicle I owe two- and three-quarter years payment on
NHTSA ODI #11454255
Mileage unknown · Nov 21, 2021
Electrical SystemUnknown Or Other
-On numerous occasions my map on display enlarges itself on the screen all on it’s own. The only way this can occur is if I touch the screen and enlarge it myself with my finger. -My volume in settings were changed within a minute. I selected all settings to level 38 and then when I returned to the screen they had been changed. …
Read full complaint
-On numerous occasions my map on display enlarges itself on the screen all on it’s own. The only way this can occur is if I touch the screen and enlarge it myself with my finger. -My volume in settings were changed within a minute. I selected all settings to level 38 and then when I returned to the screen they had been changed. (See screenshot). This occurrence has happened so much, that I’ve lost count. -Furthermore, they have bypassed my key fob and have gained access to the inside of my vehicle. One would think that they would steal my vehicle, but instead, leave white marks all over my screen, pull up the break, turn on the windshield wipers and lights. Upon entering my vehicle, I notice these have are turned on when I know I always turn them off upon exiting and turning off my vehicle.
NHTSA ODI #11441202
Mileage unknown · Aug 27, 2021
Engine
Car just turned off while driving 4 times. Dealer service Said it was ignition coil they replaced. Drove it for 40 mins when I got car back from dealer (after one month) and car made a very loud noise and stopped working again. Couldn’t get it to start and when I did it wouldn’t go past 10 mph. Got it into a parking space and c…
Read full complaint
Car just turned off while driving 4 times. Dealer service Said it was ignition coil they replaced. Drove it for 40 mins when I got car back from dealer (after one month) and car made a very loud noise and stopped working again. Couldn’t get it to start and when I did it wouldn’t go past 10 mph. Got it into a parking space and called service at dealer. Today they said they can’t find anything wrong with it. I am afraid to drive car if this has happened on highway I would’ve been smashed. The dealer still Has my car I want them to keep checking it out. I am afraid they will not find trouble unless they drive it for a time like I did. I contacted Hyundai corporate but they were of little help Please help
NHTSA ODI #11430714
Mileage unknown · Aug 13, 2021
Unknown Or OtherCrash
I have owned the car for a little over a month, full warranty still on car. Two weeks into owning I noticed the steering wheel would effect the navigation, radio, camera...the console would go into a loop and keep restarting. Took in for service, the stated they would order a part. Saturday, August 7th, I was looking for a par…
Read full complaint
I have owned the car for a little over a month, full warranty still on car. Two weeks into owning I noticed the steering wheel would effect the navigation, radio, camera...the console would go into a loop and keep restarting. Took in for service, the stated they would order a part. Saturday, August 7th, I was looking for a parking space in the Publix that is less than 1/2 mile from my home. As I was turning into the next lane at, approx 2 miles per hour if that ,to find a space, the steerring held tight to the right, I felt the car lurch forward and accelerated and a turbo speed. I tried the brakes, they failed, I was not able to turn the steering wheel. I accelerated at a high speed from 2mph to whatever impact was slamming into a parked car. Had anyone been putting their groceries in that car, or standing in the way of my out of control vehicle they would be dead. I have a witness statement. My car is totaled. My car, turned into a monster and would not stop nomatter what I did. Insurance inspected. I already stated the issue I took the car into prior to the accident, which was pending service. PLEASE PLEASE PLEASE do you the right thing and get these cars off the road. I contacted the manufacturer and filed a complaint, no response. I have researched this and HUNDREDS, THOUSANDS of complaints describing the same the same thing. I am 48, been driving since 16, zero accidents as an adult, clean driving record, purchased new cars and driven for at least 10 years... this this is the first used car I purchased, and from Hyundai that I have ever purchased. I owned this car a little over a month before the accident. I have reasearched this online, and see this is NOT an uncommon problem in Hyundai or other cars. WHY ARE YOU NOT GETTING THESE CARS OFF THE ROAD?????
NHTSA ODI #11429039
54,000 miles · Feb 8, 2021
EngineFuel/propulsion SystemPower Train
ON 1/13/21, VEHICLE EMITTED A BLUE SMOKE AND MISFIRED WHEN ACCELERATING FROM COMPLETE STOP FROM RURAL ROAD ONTO STATE HIGHWAY.. VEHICLE WAS TAKEN TO CIOCCA HYUNDAI OF WILLIAMSPORT, WHERE IT HAD BEEN SERVICED 2 DAYS PRIOR. THEY REPLACED 2 SPARK PLUGS AND STATED IT WAS FINE. VEHICLE WORKED FINE UNTIL THE FOLLOWING MORNING. THE…
Read full complaint
ON 1/13/21, VEHICLE EMITTED A BLUE SMOKE AND MISFIRED WHEN ACCELERATING FROM COMPLETE STOP FROM RURAL ROAD ONTO STATE HIGHWAY.. VEHICLE WAS TAKEN TO CIOCCA HYUNDAI OF WILLIAMSPORT, WHERE IT HAD BEEN SERVICED 2 DAYS PRIOR. THEY REPLACED 2 SPARK PLUGS AND STATED IT WAS FINE. VEHICLE WORKED FINE UNTIL THE FOLLOWING MORNING. THE VEHICLE WAS MISFIRING DURING AN ACCELERATION FROM COMPLETE STOP AND EVENTUALLY QUIT ON ME. I WAS ON A STATE HIGHWAY AT THIS POINT. THE VEHICLE WAS TOWED TO CIOCCA HYUNDAI OF WILLIAMSPORT. THEY SERVICED IT UNTIL 1/18/21. UPON PICK UP, THEY STATED THAT THEY BELIEVED IT TO BE BAD FUEL THAT WAS CAUSING THE TROUBLE. THE FUELING STATION I EXCLUSIVELY USE HAS NO REPORTS OF BAD FUEL BESIDES MINE. THE FOLLOWING MORNING, 1/19/21, THE VEHICLE'S MAIN DISPLAY SHOWED AN ERROR MESSAGE THAT "A POSSIBLE CONDITION HAS BEEN DETECTED WITH THE ENGINE CONTROL SYSTEM. PLEASE TAKE VEHICLE TO NEAREST DEALER." SEE ATTACHED FOR IMAGE OF THIS MESSAGE. CIOCCA HYUNDAI CAME AND GOT THE VEHICLE. THEY HAD IT FOR TWO WEEKS. UPON RECEIVING THE VEHICLE BACK, THEY STATED THAT IT WAS JUST AN "OLD CODE THAT WASN'T CLEARED" AND THAT THE VEHICLE WAS NOT DISPLAYING ANY ISSUES. 15 MILES AFTER LEAVING THE DEALERSHIP, THAT MESSAGE REAPPEARED. ON 2/5/21, THE VEHICLE FELT LIKE IT WAS JERKING SLIGHTLY. I REPORTED THIS TO THE DEALER AND THEY STATED THAT THE VEHICLE WOULD BE OK TO OPERATE IN THIS CONDITION. ON 2/6/21, THE VEHICLE EMITTED A BLUE SMOKE DURING ACCELERATION FROM COMPLETE STOP ON SIDE ROAD. THE VEHICLE THEN MISFIRED TO THE POINT OF ALMOST QUITTING WHEN PULLING OUT ONTO A STATE HIGHWAY FROM A COMPLETE STOP. THIS COULD CAUSE AN ACCIDENT. I REPORTED THIS TO THE DEALER WHO WANTS THE VEHICLE TO COME IN TONIGHT FOR AN APPOINTMENT ON 2/10/21. HYUNDAI CONSUMER AFFAIRS HAS BEEN NOTIFIED OF ALL OF THIS BUT HASN'T PROVIDED ANY COURSE OF ACTION BESIDES JUST INVESTIGATION.
NHTSA ODI #11395165
17,000 miles · Jan 19, 2021
EngineFire
MY HUSBAND AND I WERE DRIVING UNEVENTFULLY DOWN A HIGHWAY FOR ABOUT AN HOUR AND PULLED OVER FOR NO OTHER REASON BUT TO GET GAS. WE HAVE A HIGH TECH BLUE LINK SYSTEM AND ONLY 17K MILES ON THE CAR. THERE WERE NO LIGHTS OR WARNINGS AT ALL. JUST AFTER PARKING AT THE GAS PUMP THE ENGINE STARTED SMOKING AND QUICKLY BURST INTO FLAMES. …
Read full complaint
MY HUSBAND AND I WERE DRIVING UNEVENTFULLY DOWN A HIGHWAY FOR ABOUT AN HOUR AND PULLED OVER FOR NO OTHER REASON BUT TO GET GAS. WE HAVE A HIGH TECH BLUE LINK SYSTEM AND ONLY 17K MILES ON THE CAR. THERE WERE NO LIGHTS OR WARNINGS AT ALL. JUST AFTER PARKING AT THE GAS PUMP THE ENGINE STARTED SMOKING AND QUICKLY BURST INTO FLAMES. THE CAR FILLED UP WITH SMOKE AND WE WERE ABLE TO GET OUT WITHOUT A SCRATCH, BUT MY HUSBAND HAD TO JUMP BACK INTO THE BURNING VEHICLE TO PUSH IT AWAY FROM THE PUMP. TWO FIRE EXTINGUISHERS DID NOTHING TO STOP THE FLAMES, BUT WE WERE LUCKY THAT A FIRE ENGINE WAS CLOSE BY AND CAME TO FINALLY PUT IT OUT. THE ELECTRIC DOOR LOCKS HAD STOPPED WORKING EARLY ON IN THIS INCIDENT AND THEY HAD TO SMASH THE WINDOWS TO GET BACK INTO THE CAR.
NHTSA ODI #11388862
44,894 miles · Dec 10, 2020
Electrical SystemExterior LightingSteering
TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FO…
Read full complaint
TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.
NHTSA ODI #11382927
32,000 miles · Oct 11, 2020
Unknown Or OtherCrash
WHEN GOING FROM GAS TO BRAKE, EVEN AT LOW SPEED THE CAR LURCHES FORWARD, EVEN AFTER THE BRAKE IS COMPRESSED. I HAVE BEEN IN TWO CRASHES NOW WITH THE SAME CAR TIS HAS HAPPENED. I SEE THAT IN AUSTRALIA, OVER 4000 OF THE SAME CARS WERE RECALLED FOR THIS ISSUE. TWO YEARS AGO I CRASHED INTO A TREE. THIS MORNING I CRASHED INTO MY GARA…
Read full complaint
WHEN GOING FROM GAS TO BRAKE, EVEN AT LOW SPEED THE CAR LURCHES FORWARD, EVEN AFTER THE BRAKE IS COMPRESSED. I HAVE BEEN IN TWO CRASHES NOW WITH THE SAME CAR TIS HAS HAPPENED. I SEE THAT IN AUSTRALIA, OVER 4000 OF THE SAME CARS WERE RECALLED FOR THIS ISSUE. TWO YEARS AGO I CRASHED INTO A TREE. THIS MORNING I CRASHED INTO MY GARAGE DOOR AND DEMOLISHED IT.
NHTSA ODI #11363820
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.