NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
74 reportsMileage unknown · Jul 26, 2023
Back Over PreventionEngineUnknown Or Other
UNKNOWN. AC stopped working. According to repair shop, alternator belt sliced through the aluminum housing tube and Freon cannot be recharged . It needs total rebuild/reroute of AC tubing as The position and location of alternator belt is too close to the aluminum housing/tubing for cooling system. This is a bad build/design. Wh…
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UNKNOWN. AC stopped working. According to repair shop, alternator belt sliced through the aluminum housing tube and Freon cannot be recharged . It needs total rebuild/reroute of AC tubing as The position and location of alternator belt is too close to the aluminum housing/tubing for cooling system. This is a bad build/design. When it’s really hot outside this is very dangerous for all passengers in this vehicle. Repairman/mechanic said he has seen this issue more and more on several Hyundai’s that came thru his shop, that he believes a common defect and has educated him as first thing to look for on a Hyundai needing AC repair.. and one can speculate there are MANY more, since he’s not a dealership.
NHTSA ODI #11534655
Mileage unknown · May 10, 2023
Electrical SystemEngineVisibility/wiperFireInjury
My vehicle suffered an electrical fire that wasn't covered under warranty just 2 months after I purchased it. It was inspected by the manufacturer, repair facility(licensed dealer) and insurance however I was denied the inspection report. A Hyundai warranty information sheet states my vehicle had 1 unrepaired service campaign in…
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My vehicle suffered an electrical fire that wasn't covered under warranty just 2 months after I purchased it. It was inspected by the manufacturer, repair facility(licensed dealer) and insurance however I was denied the inspection report. A Hyundai warranty information sheet states my vehicle had 1 unrepaired service campaign in 6/2022 for the FCA forward collision avoidance. Which meant it was also sold to me without being disclosed. However the NHTSA website says it has 0 unrepaired recalls. Right before the electrical fire the electrical system went haywire. My safetey and my childs safety is at risk everyday I have this vehicle. Without my knowledge or consent, the dealer and my insurer choose to authorize repairs. The fact that at the time of purchase, no safety or crash testing had been completed by the NHTSA is concerning. All vehicles without NHTSA safety testing completed, prior to the 1st being sold and driven on the road puts everyone at risk. The fact that NHTSA does not require these safety tests to be conducted on every single vehicle driven in the states puts everyone at risk, not just my family. Even worse after my vehicle caught fire and caused $12,000 in damages, my car has a clean carfax. There is nothing making reporting this mandatory. insurance companies, thhe dealer/repair facilities do not have to report to the DOL or anyone for that matter that the car was involved in a fire at all. In fact the repair/dealer my vehicle went to reported it as multipoint inspection, maintainence. This puts all drivers and passengers at risk on the road. There's no question that a vehicle after having caught fire and suffered electrical problems is no doubt more susceptible to additional problems down the road. This puts all cars and people on the road in danger, not just me and my own.
NHTSA ODI #11521429
Mileage unknown · Apr 11, 2023
Unknown Or Other
Car stalled while driving. This happened 5 times in a 5 day period. 2 times while crossing traffic. Oil was checked and found to have less than 1 quart of oil. No low oil level warning light came on.
NHTSA ODI #11516454
Mileage unknown · Mar 29, 2023
EngineFuel/propulsion SystemPower Train
8/29/20002, the ABS brakes system and Fuel Injection system 10/31/2022, Battery 11/8/2022, car stalled on the freeway 11/9/2022, Car stalled on the freeway 11/19/2022, Timing Control and camshaft position sensors 12/2/2022, Engine fire, the smell of burning plastic 1/9/12, Grinding noise near the right rear tire. I can provid…
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8/29/20002, the ABS brakes system and Fuel Injection system 10/31/2022, Battery 11/8/2022, car stalled on the freeway 11/9/2022, Car stalled on the freeway 11/19/2022, Timing Control and camshaft position sensors 12/2/2022, Engine fire, the smell of burning plastic 1/9/12, Grinding noise near the right rear tire. I can provide the invoices under separate cover .
NHTSA ODI #11514496
Mileage unknown · Mar 14, 2023
EnginePower TrainUnknown Or Other
Oil change was on 1/13/2023 at 33,505 miles. On 2/25/2023 at 35,366 miles after driving on the highway for about 30 mins at 65 mph, the oil light came on and car was making a loud noise as I pulled in to park. My car was parked for about 1.5hrs at my destination. I attempted to drive home and get back on the highway when my eng…
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Oil change was on 1/13/2023 at 33,505 miles. On 2/25/2023 at 35,366 miles after driving on the highway for about 30 mins at 65 mph, the oil light came on and car was making a loud noise as I pulled in to park. My car was parked for about 1.5hrs at my destination. I attempted to drive home and get back on the highway when my engine stalled at about 40 mph and my engine and battery light came on. I had to pull over to the shoulder as my car would not drive anymore. My car was then towed to my house and later to the hyundai dealer where they determined that my engine stalled due to lack of oil because my drain plug was missing. Hyundai refuses to fix this under warranty because the drain plug is missing and they are insisting this is because of the oil change place I went to nearly 2 months ago. When I went to the oil change place, they insist that they didn't do anything wrong, and if they did incorrectly put the drain plug on, my oil would've leaked much sooner than it did. There is currently and investigation with NHTSA with my exact issue where the oil drain plug still falls out, even if the person performing the oil change puts the drain plug on exactly how it should be. Directly from the NHTSA site: "Apparently, the thin metal, along with engine vibrations and expansion/contraction tend to loosen the drain plug without any other intervention. NHTSA is investigating this as a factory defect issue." My safety was deeply put at risk as I was driving on the highway when this happened and I could've easily gotten into an accident and faced injuries. I'm stuck in the middle as the oil change place denies it is their fault and hyundai refuses to fix under warranty strictly because the oil drain plug is missing. When I explained to them that I would've have this issue with my engine if the drain plug was present, they agreed. They are stating that it is $10,000 to repair my car and that I have to pay upfront and cannot do multiple payments
NHTSA ODI #11511771
35,300 miles · Mar 8, 2023
Engine
The contact owns a 2018 Hyundai Kona. The contact stated while driving 40 MPH, the oil and battery warning lights illuminated, and the vehicle would not accelerate as needed. The contact pulled over on the side of the road and turned off the vehicle. The vehicle was restarted but the vehicle would not accelerate as needed. The c…
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The contact owns a 2018 Hyundai Kona. The contact stated while driving 40 MPH, the oil and battery warning lights illuminated, and the vehicle would not accelerate as needed. The contact pulled over on the side of the road and turned off the vehicle. The vehicle was restarted but the vehicle would not accelerate as needed. The contact became aware that there was no oil in the engine. Additionally, there was oil leaking underneath the vehicle. The vehicle was towed to the dealer to be diagnosed. The contact was informed that due to the oil leak the engine seized and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty had expired. The failure mileage was 35,300.
NHTSA ODI #11510813
Mileage unknown · Feb 2, 2023
Engine
The car stalls out and I have to now replace the entire engine. There has been recalls for this exact issue on other years of this car but not on this one.
NHTSA ODI #11505262
Mileage unknown · Feb 1, 2023
EnginePower Train
According to the garage Piston Ring failure causing engine damage and oil consumption. Vehicle shut off while excelling on a high traffic route. Vehicle has been in the garage since 1/13/23. As of today 2/1/23 still awaiting news of engine replacement.
NHTSA ODI #11504964
Mileage unknown · Oct 7, 2022
Unknown Or Other
This Hyundai Kona SE 2018 model comes with a key start and we are not getting recalls for a free fix with an engine immobilizer. Hyundai dealership is asking me to pay more than 800 dollars in installing thier fix which they caused. Even our family 2006 Corolla has the simple engine immobilizer chip on the key. Please help us.
NHTSA ODI #11488370
Mileage unknown · Jun 6, 2022
Unknown Or Other
Vehicle engine randomly stalls when slowing down, at intersections, and while driving down the road in traffic. The lives of my children and I were directly put at risk by narrowly avoiding collisions due to the engine stalling. There are multiple lights that come on when engine stalls including the check engine light, and a car…
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Vehicle engine randomly stalls when slowing down, at intersections, and while driving down the road in traffic. The lives of my children and I were directly put at risk by narrowly avoiding collisions due to the engine stalling. There are multiple lights that come on when engine stalls including the check engine light, and a car with a key, as well as several others. I have contacted the manufactures due to other vehicles of the same make model and year being under a recall for the exact same issue of engine stalling. Manufacturer is failing to acknowledge that the engine stalling is a serious safety concern, as seen in the same make model and year model vehicles. Manufacturer unwilling to help reconcile issues without me paying upfront for towing, repairs, and getting my own rental/loaner vehicle. I was referred to a dealership who told me it was my responsibility to ensure that the vehicle made it to them for an inspection, no towing, no loaner or rental vehicles. I am approximately 8 hours away from home at this time and unable to drive the vehicle at this time. Reference number for call with manufacturer. Reference for call #19850095
NHTSA ODI #11467856
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.