2018 Hyundai Kona

Purchased in cash at Dan O'Brien KIA for 22,000. This dealership in Concord NH (Owner) was charged w/embezzlement soon thereafter & was found guilty & fined. My cash purchase was never given to Hyundai nor was the promised 10 year powertrain warranty which was told to me from the salesman on the day of purchase in 2019. My 2.0 engine is knocking (undriveable) w/74 ,000 miles. Because Hyundai received no information on my purchase, I was never notified of recalls or class action suit recently won. I spoke to Hyundai (Case #[XXX]) & was told to take it to Irwin Hyundai for a diagnostic at $189. I'm told it does not meet an engine replacement YET it's doing the same exact issue affecting this very engine. I'm told it would cost me $11000. to replace. I'm [XXX], [XXX] & have no money to pay this amount, plus the car is literally listed for the same value give & take a few thousand $$ in value. I was lied to by the salesman about the warranty & had to find out myself there was a warranty but it went no further than my sales agreement which notes there's a warranty w/no explanation as to what it is. I'm now in a crisis: no car, & i just put $600 of tires on & it was inspected a week ago, quietly running - the tech had to ask if it was running as it was that quiet. What steps do I have to resolve this nightmare for engines failing & being told sorry your loss for nothing I have done wrong? If more information is needed I can get it. Dan O'Brien did inspections oil changes & repair work if needed (brakes etc). My email is [XXX]. phone [XXX] secondary or [XXX] primary. Somehow my phone switched to the secondary # & I'm trying to get it back to primary but it's a new phone & I have to figure it out. Please help me. Should I find a lawyer? So upsetting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My engine started shuddering and stalling out on me. This was very dangerous as the car would stall out at street lights and intersections. The check engine light only came on after the car stalled out and has not stayed on during the times that it stalls out. When I went to get a mechanic to check it out they said that they had seen many Hyundai and Kia cars that had the same issues. The issue was oil consumption. It was consuming oil faster than it should have, even though I was regularly getting my oil changed. This lead to a problem with my pistons. Now the engine needs to be replaced. But Hyundai won’t cover it because there is no recall on it and the power train warranty only last for the first owner. Is there any way we can request for a new recall on this vehicle as it is clearly a problem that Hyundai is having.

My car started making a noise back in Dec/2024. I scheduled an appointment with Quirk Hyundai in Braintree, Ma on Dec 11, 2024, and paid for a diagnostic the service center came back that it was the oil pan leaking so on this date I had that repaired that same day total cost was $254.76. Please note that my car was under warranty at this time. On [XXX], I brought my car back to Quirk Hyundai in Braintree because the noise had returned and was intermittent, and passenger side makes loud noise when riding over bumps and the car was shaking when driving pass 65 MPH. When I had the diagnostic done on 03/29/2025 the service center came back and said it was the mismatch tires that were put on my car by an outside provider (townfair tire) and that I needed 4 new tires, oil changes, mount and balance tires and four wheel alignment which cost me $959.08. Three days later while driving home from work the noise returned and my car ept shutting off one me. I went to AXP North in Randolph MA on 04/08/2025 (had to make an appt) for a second opinion diagnostic and they told me that my car will need a new engine as the one now is failing. I called Quirk Hyundai back on 04/08/2025 and told them this and they asked to bring the car back so they can recheck my car for misdiagnosis. So, on 4/09/2025 I called Quirk Hyundai for an update the failed engine was confirmed, and now because my car is 40 miles over the warranty it cannot be fixed by Hyundai. This car is a 2018 and should last me longer than 2025. My car is only 8 years old and I have cared for the car whenever it needed maintenance. I need someone to please call me to discuss further at [XXX] . I need a new engine and Quirk Hyundai will not cover the cost despite my several attempts to have this noise resolved when care was under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2018 Hyundai Kona has been dealership serviced since buying it and it had about 115,000 miles on it when these issues began. Vehicle started to burn oil twice as fast as every time i would bring it into the dealership for the routine oil change, they would ALWAYS tell me that I had no oil in it. Therefore, I started to carry a quart of oil in the trunk and fill it up every 3 weeks or so. This went on for a few months until I started to notice a power problem while driving it on the highway on a trip. Tried to pull over at the next stop and then the car began shaking uncontrollably and engine shut off and would not start again. Took it to the dealership and they said your engine is shot and you're going to have to either buy a new car or put a new engine in it. I have seen many complaints and reviews about people having these same issues with the 2018 models. I know that there were a lot of recalls for the 2019 with these same issues with the incorrect heat tampered pistons causing these exact issues that the many of us 2018 owners have had. Please do the right thing and look into this. There are too many people having these same issues and this was my only means of transportation at the time.

Motor started burning oil at the rate of .5 quarts per week and a few months later vehicle failed to accelerate, had major vibrations and hesitation. Piston rings had failed. Verified by dealer. No other symptoms. Numerous problems with same motor reported by others and repair services. Has been recalled in Australia for same issues.

Felt a large shudder/vibration go through the whole car while on the highway and lost some power. The check engine light came on immediately after so we took it to a mechanic. Diagnostics came back as Hall sensor and cam shaft timing errors. It was found that the timing chain had slipped a tooth. Additionally, one of the pistons was found to have significantly lower PSI than the rest (105 vs 140) which they said is indicative of a pending total engine failure. A recall was issued for the 2019 model for this exact issue and symptom but Hyundai has said it doesn’t apply to our situation. Hyundai quoted 12-17 thousand dollars for a new engine. The car has 87 thousand miles and is less than 6 years old.

with no known contact with anything, shark fin antenna cover of hyundai kona blew off at highway speed. this was unknown at the time, but upon further consideration, concern that the detachment could have damaged another car or caused to swerve. dealer, warranty refuse to replace. multiple reports of similar occurrences exist in hyundai forums.

Vehicle was traveling down the highway with cruise control on and suddenly proceeded to not maintain speed and lost the ability to accelerate and shake in the middle of the interstate. Check engine light came on after this and we were able to limp it off the highway onto the ramp. No warning lights, no over heating, or any signs were given prior to this incident to give the impression this vehicle would stop operating. My family's safety was put at risk as it lost speed suddenly on the interstate in the middle of traffic and could have caused other cars to hit us as we slowed and tried to get over to access the ramp. Vehicle was towed and inspected at a local mechanic and was informed there was oil burned on the spark plugs and cylinder 1 and 3 had little to no compression.

The contact owns a 2018 Hyundai Kona. The contact stated while her daughter was driving at undisclosed speeds, the engine warning light illuminated. There was an abnormal knocking sound coming from the vehicle. The vehicle was taken to an independent mechanic, who determined there was knock in the cylinder. The vehicle was taken to the local dealer, where it was determined that the cam was overworked and both cams had overproduced. Additionally, there was a misfire in cylinders number 1, 2, and 4. There was a power imbalance test performed, which determined that cylinder #3 was the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 104,745.

While trying to accelerate on a on ramp onto the interstate, I felt my engine begin to knock. I pulled over and was able to get the car to drive home. The next morning my car would not turn over. I had it towed to my mechanic. They said it was bone dry of oil, I have always had it regularly serviced. They diagnosed it with engine failure. I’m just above the 60000 mile warranty at 63000 and Hyundai refuses to honor the warranty or help with the engine failure.