2018 Hyundai Ioniq Hybrid

My 2018 Hyundai Ioniq Hybrid has a safety-critical transmission defect. The vehicle slips violently from 1st to 2nd gear, loses acceleration, and causes unpredictable hesitation. This creates a danger when merging onto highways or crossing intersections. Hyundai refused goodwill assistance, denied escalation, and directed me to BBB Auto Line, but BBB does not accept 2018 vehicles. This defect matches known DCT failures in Hyundai hybrid models and presents a significant safety risk, especially when transporting my two young children ( we lost mother during the childbirth .

The car engine started to stall, the engine light came on and advised me to shut off engine then I pulled over and smoke immidiatley filled the cabin and outside the hood. My engine could have blown up. Had I not pulled over so quickly my car would have caught fire and I would have died. Yes the Hyundai Folsom inspected the car and listed issue was a hole in the engine block. They stated it was caused by premature wearing of the rod bearings and refused to repair. The ONLY warning happened within seconds of the car stalling and failing to accelerate before I pulled over. The first symptoms was a noise I couldne place 5 days prior. It was a mild knocking sound that was subtle.

IT BEGAN SHORTLY AFTER I PURCHASED THE CAR IN FEB 2018 WITH THE A/C WORKING ONLY INTERMITTENTLY AND THE SETTINGS ON THE CLUSTER HAVING THE SAME PROBLEM, AND THIS ELECTRICAL PROBLEM ESCALATED INTO A SAFETY ISSUE WHEN ON DEC 6 THE RKE FAILED (BATTERY ON FOB STRONG) AND A RE-START ON CAR DID NOT WORK, UNTIL THE SPARE KEY WAS TRIED. SINCE DEALER FOUND NO PROBLEM WITH EITHER KEY, THE SAFETY ISSUE REMAINS A MAJOR CONCERN FOR THE SENIOR CITIZEN OWNER WHO MIGHT GET CAUGHT AGAIN WITHOUT ACCESS TO THE CAR AND WITH A NON-FUNCTIONING ENGINE. THE ELECTRICAL PROBLEM SHOWS ITSELF INTERMITTENTLY IN UNPROVOKED BEEPS OF THE PASSENGER DOOR, AS WELL AS IN THE CLUSTER SETTINGS. *JS