2017 Hyundai Ioniq Hybrid

I was driving my two young daughters (ages [XXX] and [XXX]) to school, in clear conditions, when we suddenly heard a static-like noise. Instantly, the car's check engine light and check EV battery light came on, and I realized I could no longer accelerate. I immediately pulled off to a safe shoulder and turned the car off and then back on. The car would not move. I exited the vehicle and THANKFULLY left my car door open. I walked around the vehicle and immediately called my husband for help. Within seconds, my [XXX] daughter, who was sitting directly behind me in the rear driver's seat, told me she saw smoke. I went to open her door and realized it was locked. My key fob and door lock would not unlock her door. I reached through my seat to open her door and instantly saw the smoke coming from a vent just to the left of her legs. I unbuckled her and pulled her out, and climbed through the vehicle to get my [XXX] unbuckled and safely out of the vehicle. I cannot stress enough how grateful I am that my car door was left open because I don't believe I would have been able to break the glass to get my daughters out. The could have easily died. Within a minute of the smoke starting from my daughter's vent, the flames began from the same vent. I got both daughters away from the vehicle asap. While trying to grab what I could from the vehicle, my fires on my right hand were caught in the fire. The vehicle became fully engulfed in fire and was a total loss. Two volunteer fire departments responded. I have both the fire incident report as well as the police incident report. The police report only mentioned one daughter but witnesses can attest that I had to get BOTH daughters out. Following the incident, I went to the doctor to receive care for my burns and received a chest x-ray due to smoke inhalation. My [XXX] daughter has been traumatized and keeps thinking something is wrong with her. She told me her bottom felt very warm just before I pulled her out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

January 2022. The car was brought to dealership because the transmission was slipping in 3rd gear. Service light was on. On my way the problem fixed itself. I explained that it happened only in the extreme cold here in michigan. They documented for warranty. Said it may be due to clutch overheating on slippery roads. IT WAS NOT. The cars was not used for 2 winters as we were in Florida. Dec. 2025 it happened again and expressed my concerns that if this happened in traffic it could be dangerous. Both the dealership and Hyundai washed there hands of it even though I was assured that it would be covered and addressed it it happened again. The service light came on but the problem fixed itself . I do not believe this is a mechanical issue, it sure would have failed by now. Software/electronic.

Engine failure occurred on interstate. Car was jerking and smoke coming from the hood and exhaust while engine was giving out. Hyundai dealership confirmed something blew up within the engine and blew a hole out the side of it. Check engine light came on about 2 weeks prior notified Hyundai dealership as soon as this happened and they stated I had to wait 2 weeks to have the vehicle checked out.

Unable for many time to get recall complete old recall was told not complete and now that i have an issue they are telling me it was done trans clutch . My car has been at the dealer for three months . It is at lafontaine hyuandi dearborn mi. The part i need to fix my engine /clutch has an indefinite date when it will be available. I had this same problem when my car was less than a year old with the drive shaft. I have been in contact with corporate Hyundai and the dealer we cannot get a hold of sometimes for a whole week. These engine problems have been a huge issue with Hyundai. The engine will suddenly slow down to 20s being a hazard risk. Dealers when i have tried to get recall wont do recall they say they only have one person who can do it. I have had recalls scheduled months out and then they cancel. The problem i am having directly relates to a closed recall per multiple mechanics. The recall caused oil to leak which is what dealer said happened . Please help!!

AS I WAS DRIVING HOME FROM WORK, MY VEHICLE JERKED A COUPLE OF TIMES AND WAS SPEEDING UP AND SLOWING DOWN BY ITSELF. AS I WAS DRIVING THE CHECK ENGINE LIGHT APPEARED AND DID NOT GO AWAY AT ALL. ALTHOUGH, MY CAR WAS ACCELERATING AND SLOWING DOWN BY ITSELF, IT WAS STRUGGLING TO GO PAST 20MPH. WHEN I GOT HOME AND PARKED MY CAR, I WAS UNABLE TO REVERSE MY CAR, EVEN THOUGH IT WAS IN REVERSE. LUCKILY, THERE WAS NO ONE BEHIND ME OR IN FRONT OF ME OR ELSE I'M SURE THERE WOULD'VE BEEN A CRASH. ON TOP OF THIS, THE CAR HAS ONLY 1700MILES ON IT AND WAS BARELY 3MONTHS OLD AND THIS PROBLEM APPEARED, I'M SUPER DISAPPOINTED AND THE COMPANY HASN'T EVEN TOLD ME WHAT WAS WRONG WITH THE CAR YET.