2025 Hyundai Ioniq 5

On [XXX] my Ioniq 5 stopped operating. It was totally dead. Could not be jumped. Car was towed to the dealership where they had replace the battery, ICCU and fuse. It took about two weeks for this to occur. The car had 3500 miles on it when this happened. Prior to the car not stopping an electrical warning light came on and the car speed was limited to 25 miles an hour but totally ran out of juice in about 10 minutes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The electrical system failed while driving and I could not accelerate more than 25 mph with two children in the car. The error message said stop car and evaluate power supply. My safety and my children's safety were put at risk as I was driving on a highway and could no longer accelerate above 25mph. Yes the problem was reproduced. Manufacturer is inspecting now. There was a warning light that appeared only while driving and when the initial probably began. The dealer told me this is ICCU failure, this is happening frequently, there is no timetable to get a replacement.

I was driving on the CA 405 SB, Long Beach, at about 6 PM 9/19/25. All of a sudden this loud screeching noise started. It was so loud that I pulled off on the left shoulder instead of driving to the first exit. I assumed I was going to find something wrapped around an axle or wheel or dragging from the ground. There was nothing hanging from the car, so I got back onto the freeway and parking the car ASAP did a more thorough inspection of the car. I got on my hands and knees looked with a the flashlight And saw nothing. I got online and found Hyundai TSB 25-01-056H explaining that IONIQ 5 built between 12.03.24 - 3.25.25 are missing a wave washer that can cause the MGDU housing to make noise. And the MGDU needs to be replaced. I should take it to a dealer to get it fixed. I left a message with the service dept at Kearny Mesa Hyundai, where I'd leased the car on June 2, 2025. I left a VM with the Service Dept requesting an appointment and the screeching noise is my car. I made a number of recordings of the noise so I could easily provide it later. The noise stopped when I got off the freeway and hadnt started again. When I took it in on 9.22.25. They said I would have to leave the car for at least two weeks before they could look at it. They wouldn't provide a loaner because my car was built in APR/2025 after 3.25.25. The SA suggested I try another dealer for faster service. I took it to Pedder Hyundai on 9.24.25. They kept it all day and "verified the complaint." My window was not fully up. I told them that this is absurd. I was told the dealer needs to verify the noise to get it fixed under warranty. On 10.19 the noise started I made more recordings & drove it straight to the dealer. They couldnt get someone to go for a ride and had to get appnt and bring it back. I took it in on 10.21 while driving there, and the noise returned. I called the Serv Rep. He heard it clearly How can I send you the recordings of the noise?

Received the following warning while driving my 2025 Hyundai Ioniq 5 SEL on the highway on X-mas night: "Battery Overheated! Pull over safely and leave the vehicle." Within a few miles, was able to pull over at the nearest exit and park the car off the highway. Then turned the car back on to see if the error message was still present and drove another mile, only to get the same error message. As soon as I pulled into an empty parking lot, the car lost power and was not functioning (ie unable to accelerate). I received a further "Battery Management System" error in the Vehicle Diagnostics dashboard. It was raining outside so was very uneasy that I was prompted to leave the vehicle with two young kids in the backseat. We took an Uber home which was a couple miles away from the parking lot where my stranded car was located. I had the vehicle towed to Hyundai San Leandro on 12/26/25, it was inspected on 12/30/25, and was notified by the dealership service center on 1/2/26 that the ICCU may need to be replaced to resolve the issue. They did not confirm whether they were able to reproduce the issue but I see two DTC error messages in my Hyundai app (DTC P1B9700 and DTC POA9B11). It was indicated that an ICCU was ordered which should arrive by 1/8-1/9 (3-4 days from 1/2) . If swapping in a new ICCU doesn't resolve the issue, then it was indicated that I may need a new BMS module. I was given the option to get a rental car from Enterprise (as early as the weekend of 1/3-1/4) and get reimbursed later or a loaner vehicle could be provided (if available) by the dealership sometime during the week of 1/5.

The ICCU (Integrated Charge Control Unit) failed. Fortunately I was in a parking lot at the time, as the vehicle limited its top speed to around 25 mph. Had the failure occurred on a highway it could have caused a collision. While this is a 2025 model year Ioniq 5, the ICCU hardware (part 36400-1XAA0) remains unchanged across all Hyundai/Kia/Gensis vehicles sharing the eGMP platform. NHTSA previously issued recall 24V-868 intended to address such ICCU failures. While the modified software is included from the factory in the 2025 model year Ioniq 5, it appears that the 24V-868 recall is not a complete fix. Indeed, ICCU failure continues to be one of the most commonly reported owner issues, both for vehicles which have already had the “fix” from recall 24V-868 and for newer vehicles outside of the recall’s scope. This can be confirmed from the numerous posts and videos online (YouTube, Reddit, Ioniq forums, etc.). Given that ICCUs continue to fail at a significant rate, resulting in reduced vehicle speed and vehicle shutdown within minutes (as soon as the 12 V battery is exhausted), I strongly urge NHTSA to do the following: 1. Consider the current ICCU software update to be an ineffective remedy for recall 24V-868. 2. Broaden the scope of recall 24V-868 or create a new recall for all Hyundai/Kia/Genesis eGMP platform vehicles to address this defect. 3. Require that Hyundai/Kia/Genesis create and deploy a truly effective remedy for this defect.

I have had my new car only two weeks and have driven only 500 miles. Yesterday, while driving on a freeway at constant 65 mph speed, I suddenly experienced COMPLETE POWER FAILURE. I coasted across three lanes of heavy traffic and came to a stop on the shoulder. There were no warning lights on the dashboard. I turned the car off, turned it on again, and the car drove normally. I checked on my Hyundai app and it said under Vehicle Health that all systems were normal. I called the Santa Monica Hyundai service center and was advised to drive home to Santa Barbara (on the freeway) and get in touch if the problem recurred. I drove my car some 50 miles to Santa Monica to be evaluated and the service rep said that all makes of EVs have this problem, not unusual. After some hours, I spoke to the shop foreman who said he had never seen this problem, that the diagnostics had shown no problem, that there was no indication that this had indeed happened, that he could do nothing further unless there was proof that I had experienced complete power failure, and that if it happened again I should obtain proof by videoing the dashboard and my foot pressing down on the accelerator without any response. I called the Oxnard Hyundai dealer where I had purchased the car and was advised to bring my car there for a second opinion. I drove the 60 miles to their service center. I was told by the service rep that he had never heard of this problem. I was given a loaner car to drive the 40 miles home and my Ioniq 5 was kept for evaluation. I discovered on Google that sudden power failures in Ioniq 5's are a known problem by both Hyundai and the NHTSA and that there have been recalls as a result. It seems reprehensible that Hyundai representatives in two different dealerships claimed that they had never heard of this phenomenon. I was at risk of a potentially deadly accident by losing power on a freeway. I am lucky to be alive.