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2025 Hyundai Ioniq 5

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 296 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 225 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports2 injury reports

Electrical System complaints

225 reports
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Mileage unknown · Jun 27, 2026
Electrical System

iccu failure. Car completely disabled.

NHTSA ODI #11746882

Mileage unknown · Jun 22, 2026
Electrical System

3/31/2025: New Vehicle leased. 11/24/2025: 12V battery failure. Battery replaced by dealership. 4/22/2026: 12v battery failure. Battery replaced by dealership. 6/7/2026: ICCU failure. Car cannot charge 12v battery. Car in “limp” mode - cannot drive faster than 40 mph while on highway. Fortunately was able get car to sa…

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3/31/2025: New Vehicle leased. 11/24/2025: 12V battery failure. Battery replaced by dealership. 4/22/2026: 12v battery failure. Battery replaced by dealership. 6/7/2026: ICCU failure. Car cannot charge 12v battery. Car in “limp” mode - cannot drive faster than 40 mph while on highway. Fortunately was able get car to safe location to be towed. All three instances appear to be due to the same engineering flaw in the vehicle.

NHTSA ODI #11745720

Mileage unknown · Jun 15, 2026
Electrical System

ICCU failed with a pop sound in the evening. Next morning, on my way to the dealership, car started fine, alerted me about the “check electric vehicle system”, but drove fine for about a mile. Then the car came to a crawl mode, refusing to go over 20mph and stopped completely with out any indication. Luckily, I was in a quiet …

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ICCU failed with a pop sound in the evening. Next morning, on my way to the dealership, car started fine, alerted me about the “check electric vehicle system”, but drove fine for about a mile. Then the car came to a crawl mode, refusing to go over 20mph and stopped completely with out any indication. Luckily, I was in a quiet neighborhood and was able to steer the car to the curb safely.

NHTSA ODI #11744325

Mileage unknown · Jun 8, 2026
Electrical SystemEngineFuel/propulsion System

When I started the car at 10pm , a loud pop was heard and warning lights on the dashboard indicated an electrical problem. I turned off the radio and anything extra that could use up power; during the next 45 minutes I took surface streets instead of the freeway to drive 22 miles back home and speed was limited to 40 mph. The …

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When I started the car at 10pm , a loud pop was heard and warning lights on the dashboard indicated an electrical problem. I turned off the radio and anything extra that could use up power; during the next 45 minutes I took surface streets instead of the freeway to drive 22 miles back home and speed was limited to 40 mph. The next day the same warning lights were on the dashboard and speed was limited to 20mph; car lost power after 1 block. Car was towed to the dealer, where an ICCU failure and blown fuse in the engine was diagnosed by dealership and replaced.

NHTSA ODI #11742619

Mileage unknown · Jun 5, 2026
Electrical System

ICCU failure. Car slowed ona busy street. Inspected by dealership service and confirmed ICCU failure. The pop sound and then check electrical system warnings.

NHTSA ODI #11742265

Mileage unknown · Jun 5, 2026
Electrical System

While attempting to operate my 2025 Hyundai Ioniq 5, the vehicle abruptly displayed a 'Check Electric Vehicle System' warning accompanied by a critical red master service light on the dashboard. A diagnostic scan via the factory Bluelink app revealed a hard fault code: DTC P1A9096 (ICCU / DC-DC Converter malfunction). This failu…

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While attempting to operate my 2025 Hyundai Ioniq 5, the vehicle abruptly displayed a 'Check Electric Vehicle System' warning accompanied by a critical red master service light on the dashboard. A diagnostic scan via the factory Bluelink app revealed a hard fault code: DTC P1A9096 (ICCU / DC-DC Converter malfunction). This failure occurred under 7,000 miles, following a previous total 12-volt battery system failure a month prior. Driving the vehicle with this specific code puts the driver at immediate risk of 'Turtle Mode' or a sudden, total loss of motive power while in motion. Living in a mountainous region where the primary thoroughfare (Highway 17) lacks shoulders, an unexpected power failure presents an extreme, unreasonable highway safety risk to myself and surrounding traffic. The vehicle had to be flatbed-towed to a dealership for an entirely new ICCU assembly

NHTSA ODI #11742256

Mileage unknown · Jun 2, 2026
Electrical System

I pulled my car out of the garage and proceeded to drive up the street. I suddenly heard a weird sound and an emergency warning appeared on my dashboard stating to check vehicle electrical system. I immediately stopped the car and returned it to the garage. Upon turning the car on a second time to check the message a second mess…

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I pulled my car out of the garage and proceeded to drive up the street. I suddenly heard a weird sound and an emergency warning appeared on my dashboard stating to check vehicle electrical system. I immediately stopped the car and returned it to the garage. Upon turning the car on a second time to check the message a second message appeared saying “stop vehicle and check power supply”. I called Hyundai for a tow truck to have the vehicle towed to the dealer. When I turned on the car to back it out of the garage it got halfway out and the entire system shut down making everything inoperable including flashing emergency lights, windows etc. there was very little time between the warning light going on and the car becoming inoperable. The dealer diagnosed a failure of the ICCU system which has been reported for several years. A quick Google search reveals that many Ionic owners have experienced this failure. I was incredibly lucky that this occurred within a block of my house. The previous night I was driving home on the LA freeways. Had this failure occurred at night on the freeway it could have been life threatening as there is very little time to get to safety and the hazard lights and all electronics become useless. The dealer said that they will be replacing the ICCU system with a better one. If that is the case then why wasn’t this car recalled and the ICCU replaced?

NHTSA ODI #11741640

Mileage unknown · May 30, 2026
Electrical SystemFuel/propulsion SystemPower Train

Vehicle was parked in closed garage overnight. In the morning I tried to start the car and it was unresponsive. key fobs, digital keys, NFC cards none of them were able to open the car. Used a physical key to open the door, and then tried to turn the car on, nothing worked all screens remained black and car was unresponsive. AA…

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Vehicle was parked in closed garage overnight. In the morning I tried to start the car and it was unresponsive. key fobs, digital keys, NFC cards none of them were able to open the car. Used a physical key to open the door, and then tried to turn the car on, nothing worked all screens remained black and car was unresponsive. AAA confirmed that the 12V battery was fully dead. When they jumped the vehicle we heard a pop in the car, which is a known ICCU failure indication. The car still turned on and was drivable. I got it to the dealership safely and they confirmed that the 12V battery was fully dead and car only turns in if jumped. They also confirmed that the ICCU had a failure as well and they are going to need to replace the entire battery pack/ICCU assembly.

NHTSA ODI #11741000

Mileage unknown · May 29, 2026
Electrical SystemFuel/propulsion System

The ICCU failed on my 2025 Ioniq 5 within 3 months of ownership and only 811 miles on it. The weather that morning was slightly chilly but not cold. I turned on the car and put it into reverse and after backing up only a couple feet, I heard a pop and the "Check Vehicle Electrical System" message and warning light came on. I had…

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The ICCU failed on my 2025 Ioniq 5 within 3 months of ownership and only 811 miles on it. The weather that morning was slightly chilly but not cold. I turned on the car and put it into reverse and after backing up only a couple feet, I heard a pop and the "Check Vehicle Electrical System" message and warning light came on. I had not DC fast charged the car since owning it and had only charged it on level 2 chargers at about 9.6kw to 12kw. The car was not charging the night before the issue occurred and had not been on the charger for several days previously as the battery level was around 70%. There were no issues or symptoms before prior to the failure. The car was towed to the dealership and the ICCU and high voltage were replaced under warranty. This is a major issue with the car and it keeps on happening to eGMP platform cars. The same issue happened with my 2023 Ioniq 5. Hyundai is not providing any information to consumers if they have actually identified the cause of the frequent failures or have manufactured a new part that corrects the manufacturing defect. Please direct Hyundai to issue a statement if they have found a fix or there needs to be a major recall until they identify and correct the underlying problem with the ICCU.

NHTSA ODI #11740761

Mileage unknown · May 23, 2026
Electrical SystemSteeringVehicle Speed Control

I was driving on a busy highway at a high but legal speed. For a few seconds the vehicle appeared to reset. I lost control and the screen went blank. It was a miracle I did not hit another vehicle. I contacted the dealer and they stated unless it was happening frequently - there is nothing they could do. I spent hours on th…

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I was driving on a busy highway at a high but legal speed. For a few seconds the vehicle appeared to reset. I lost control and the screen went blank. It was a miracle I did not hit another vehicle. I contacted the dealer and they stated unless it was happening frequently - there is nothing they could do. I spent hours on the phone with the dealer attempting to schedule an appointment, they stated their EV person was not available. I contacted Hyundai customer service. They ignored me for months. They assigned me a contact person - but she would never return my calls. I called the main support number and started over after several months. This representative collected all my info - title, purchase receipt, etc - but then closed my case after a couple calls. They totally ignored the concern.

NHTSA ODI #11739712

Official recalls

9

26V314000 · Suspension:critical Fasteners

May 18, 2026

Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Ioniq 9 vehicles. The fasteners for the rear suspension may loosen and detach, which can result in a loss of vehicle control.

Consequence & remedy

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will inspect and replace the rear suspension fasteners and perform a rear vehicle alignment, as necessary, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 303. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.

26V068000 · Electrical System:propulsion System:traction Battery

Feb 5, 2026

Hyundai Motor America (Hyundai) is recalling certain 2025-2026 IONIQ 5 and 2026 IONIQ 9 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.

Consequence & remedy

Consequence: An electrical short in the high voltage battery system increases the risk of a fire.

Remedy: Dealers will inspect and tighten the bus bar retention bolts and replace the battery system assembly, as necessary, free of charge. Owner notification letters were mailed April 3, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 294. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 7, 2026.

25V797000 · Seat Belts:front:retractor

Nov 17, 2025

Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.

Consequence & remedy

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and secure the seat belt retractors, as necessary, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 287. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.

25V605000 · Suspension:critical Fasteners

Sep 11, 2025

Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 electric vehicles. Certain rear suspension alignment adjustment bolts may have been improperly tightened, which can cause a loss of vehicle stability control.

Consequence & remedy

Consequence: A loss of vehicle stability control increases the risk of a crash.

Remedy: Dealers will replace the adjustment bolts, align the wheels, and replace tires if necessary, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 284. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

25V482000 · Electrical System:propulsion System:traction Battery

Jul 23, 2025

Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.

Consequence & remedy

Consequence: An electrical short in the high voltage battery system increases the risk of a fire.

Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is complete. Dealers will inspect and repair the high voltage battery system, as necessary, free of charge. Owner notification letters were mailed August 25, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 280.

25V373000 · Exterior Lighting:headlights

Jun 3, 2025

Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 vehicles. The right-side headlight may have an incorrect headlight aim label, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.

Remedy: Hyundai will mail owners a corrected label with inspection and installation instructions. Owners may bring their vehicle to a dealer for the repair, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 279.

25V235000 · Service Brakes, Hydraulic:power Assist:electric:control Module:software

Apr 10, 2025

Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with left-foot braking (LFB) and N e-shift features. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated. Additionally, the vehicle may continue to accelerate after the pedal is released and the vehicle's N e-shift feature is engaged.

Consequence & remedy

Consequence: Reduced braking performance and unexpected, continued acceleration increase the risk of a crash.

Remedy: Owners are advised not to use the LFB or N e-Shift features until the remedy has been performed. The IEB and VCU software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed April 25, 2025. This recall replaces NHTSA recall number 25V-065. Vehicles repaired under the previous recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 277.

25V064000 · Air Bags:side/window; Electrical System:wiring

Feb 6, 2025

Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.

Consequence & remedy

Consequence: A rear side air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect and replace the rear floor wiring harness, as necessary, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 274.

Additional source detail variants (2)

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.

Consequence: A rear side air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect and replace the rear floor wiring harness, as necessary, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 274.

Air Bags:side/window

Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.

Consequence: A rear side air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect and replace the rear floor wiring harness, as necessary, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 274.

25V065000 · Service Brakes, Hydraulic:power Assist:electric:control Module:software

Feb 6, 2025

Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with a left-foot braking (LFB) feature. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated.

Consequence & remedy

Consequence: Reduced braking performance can increase the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Owners who have not received the recall remedy are advised not to use the LFB feature until the updated remedy has been performed. Additionally, owners who have received the recall remedy are advised not to use the 'N' E-shift feature until the updated remedy has been performed. Dealers will update the IEB and VCU software, free of charge. Owner notification letters were mailed March 12, 2025. This recall is replaced by NHTSA recall number 25V-235. Vehicles already repaired under this recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 275.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.