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2023 Hyundai Ioniq 5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Hyundai Ioniq 5 do not stand out strongly from the model-year median of 296.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 10 of 386 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 271 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports3 fire reports3 injury reports

What owners actually said

386 reports
Mileage unknown · Dec 19, 2025
Electrical System

Got "check electric vehicle system" warning message when backing into my parking space. Later, when I turned car on to leave, it went into limp mode in the parking lot. Had car towed to Lithia Hyundai of Reno. ICCU failure was determined.

NHTSA ODI #11706204

Mileage unknown · Dec 15, 2025
Electrical SystemUnknown Or Other

On 12/13 while driving back home at a red light at night, we heard a loud pop at the driver's rear side and suddenly the dash displayed a warning stating "Check electric vehicle system". The car then would not drive past 25 mph and kept flashing the warning. We got it home safe, and planned on dropping it off at the dealership t…

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On 12/13 while driving back home at a red light at night, we heard a loud pop at the driver's rear side and suddenly the dash displayed a warning stating "Check electric vehicle system". The car then would not drive past 25 mph and kept flashing the warning. We got it home safe, and planned on dropping it off at the dealership the next day after jumping it. The next day however, after multiple attempts to jump the car's battery, it would not start enough to move it. The car would start and then flash a warning saying that the 12V battery voltage is low and then shut off again. It had to be towed on 12/15 to the dealership where they will be doing an diagnosis.

NHTSA ODI #11705048

Mileage unknown · Dec 11, 2025
Unknown Or Other

I am reporting a safety concern with my 2023 Hyundai Ioniq 5 related to Hyundai placing remote safety features behind a paid subscription. Hyundai has locked two functions that affect safety: (1) the ability to remotely check the vehicle’s battery state of charge, and (2) the ability to remotely unlock the doors from a phone. T…

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I am reporting a safety concern with my 2023 Hyundai Ioniq 5 related to Hyundai placing remote safety features behind a paid subscription. Hyundai has locked two functions that affect safety: (1) the ability to remotely check the vehicle’s battery state of charge, and (2) the ability to remotely unlock the doors from a phone. These functions previously existed under BlueLink but were removed unless the owner pays for the new Connected Services package. 1. Remote battery status Without paying the subscription, I cannot check the vehicle’s battery level while it is charging. If I need to leave the charging area or am charging from home and not directly watching the dashboard, there is no way to verify whether charging completed or stalled. Charging interruptions are common with EVs. This could leave me stranded unexpectedly in unsafe conditions, at night, or in severe weather. This is a safety issue, not a convenience issue. 2. Remote unlock Hyundai also removed the ability to unlock the car from my phone unless I pay for the subscription. This creates a safety hazard if a child accidentally locks themselves in the car with the key fob inside. Without remote unlock, the parent may have to break a window or wait for emergency responders, which creates risk of heat or cold exposure to a child. This problem is reproducible every time I attempt to use the app without a paid subscription. Hyundai has been contacted and has not offered a safety solution except paying the subscription fee. I am asking NHTSA to review whether locking basic safety functions behind a paywall creates a safety defect that could put vehicle occupants at risk.

NHTSA ODI #11704625

Mileage unknown · Dec 4, 2025
Electrical SystemFuel/propulsion System

While driving on the freeway I heard a pop and a saw a warning notification on the dashboard to check the vehicles electrical system. This was followed by a warning that power was limited which resulted it the vehicle speed decreasing to 30mph, and finally a notice to stop the vehicle immediately. All of this occurred in about 5…

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While driving on the freeway I heard a pop and a saw a warning notification on the dashboard to check the vehicles electrical system. This was followed by a warning that power was limited which resulted it the vehicle speed decreasing to 30mph, and finally a notice to stop the vehicle immediately. All of this occurred in about 5 minutes time. Thankfully, I was able to pull over to the side of the road without an accident. After this the vehicle became inoperable including hazard flashers. I had to wait on the side of the freeway for about an hour to get a tow. The vehicle was towed to a dealer which confirmed that the ICCU and high voltage fuse were faulty. My safety during this process was put at risk because A) during a snow storm I had to pull the vehicle over to the side quickly across 4 lanes of traffic and B) then remain parked on the shoulder with limited ability to notify other drivers that I was on the shoulder. The dealer has confirmed the failure, the vehicle is available for inspection, and the manufacturer has not inspected the component.

NHTSA ODI #11703048

Mileage unknown · Dec 3, 2025
Unknown Or Other

The car was fully charged and all of a sudden displayed a limited power warning and stopped driving completely. We were stuck on a road and had to get a tow truck. The tow truck was able to get power to the battery to drive it up on the bed. It was fully dead -couldn’t even unlock the doors. It’s been at Hyundai for 3 days and …

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The car was fully charged and all of a sudden displayed a limited power warning and stopped driving completely. We were stuck on a road and had to get a tow truck. The tow truck was able to get power to the battery to drive it up on the bed. It was fully dead -couldn’t even unlock the doors. It’s been at Hyundai for 3 days and they are replacing the ICCU fuse. From what I read this is a very common issue

NHTSA ODI #11702826

Mileage unknown · Dec 1, 2025
Electrical System

12 volt battery keeps dying. I have had the car for 2.3 years and am now on my 4th 12 volt battery.

NHTSA ODI #11702310

Mileage unknown · Nov 28, 2025
Electrical SystemUnknown Or Other

My EV failed to charge using a home or public charger. The dealership determined that the ICCU of my Ioniq 5 failed and replaced it under warranty. I previously had evey software update and recall related to the ICCU performed, yet it still failed.

NHTSA ODI #11701955

Mileage unknown · Nov 22, 2025
Electrical System

A water bottle spilled from back seat during sudden deceleration due to traffic. Thd bottle hit the back of the drivers seat and some of the contents spilled, I felt moisture from under seat on my ankles. Shortly after the car systems started reporting they were not working. By the time I returned home not even the turn sign…

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A water bottle spilled from back seat during sudden deceleration due to traffic. Thd bottle hit the back of the drivers seat and some of the contents spilled, I felt moisture from under seat on my ankles. Shortly after the car systems started reporting they were not working. By the time I returned home not even the turn signals worked and I could log turn off the EV. Car towed to desler who determined there are critical electrical connectors under the seat that showed signs of a short and corrosion. This is not covered by manufactures warranty and thd dealer presented me with an estimate over $11,000 to replace the drivers seat and floor wiring harnesses. I also filed a chain under my comprehensive insurance which was denied as the insurance company believes the corrosion was ongoing vs an all of the sudden issue. I believe the Ioniq has design flaws as critical connections should be better protected. Kids in thd back seat and front seats can frequently spill things and this fat seems way to fragile with this type of design. This problem occurred October 9th and the car is still with the dealer I need help please.

NHTSA ODI #11700999

Mileage unknown · Nov 20, 2025
Forward Collision AvoidanceLane Departure

Several times now the "Check Driver Assistance System" and "Check Lane Assist System" have come on and stayed on. I brought the car dealership, and they fixed it--but only temporarily--the problem recurs within a few days of the fix. All of the sensor cameras are clean. I have read that a weak 12-volt battery can cause this prob…

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Several times now the "Check Driver Assistance System" and "Check Lane Assist System" have come on and stayed on. I brought the car dealership, and they fixed it--but only temporarily--the problem recurs within a few days of the fix. All of the sensor cameras are clean. I have read that a weak 12-volt battery can cause this problem, but the car has only 28k miles on it, so the battery should not be weak yet. I will bring the car back to the dealer (again) and have them check the 12-volt battery strength. But I am at the point where the "check system" messages are on more than they are working correctly.

NHTSA ODI #11700677

Mileage unknown · Nov 19, 2025
Electrical SystemEngineFuel/propulsion System

ICCU failure, confirmed by dealer. Vehicle was parked in garage connected to charger. The ICCU fuse blew, and the house breaker was tripped. The vehicle failure also ruined the Grizzl-E EVSE (charger).

NHTSA ODI #11700370

Official recalls

4

26V432000 · Electrical System:propulsion System:traction Battery

Jul 2, 2026

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Consequence & remedy

Consequence: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.

24V868000 · Electrical SYSTEM:12V/24V/48V Battery; Electrical System:propulsion System:charging:module:software

Nov 18, 2024

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

Additional source detail variants (2)

Electrical System:propulsion System:charging:module:software

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

Electrical SYSTEM:12V/24V/48V Battery

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

24V204000 · Electrical SYSTEM:12V/24V/48V Battery; Electrical System:propulsion System:charging:module:software

Mar 15, 2024

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

Additional source detail variants (2)

Electrical SYSTEM:12V/24V/48V Battery

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

Electrical System:propulsion System:charging:module:software

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

24V065000 · Power Train:driveline:driveshaft

Feb 1, 2024

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE23011 · Loss Of Motive Power

Opened Jun 8, 2023 · Closed Apr 17, 2024

Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery; Electrical System:propulsion System:dc/dc Converter

On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Electrical SYSTEM:12V/24V/48V Battery

On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Electrical System:propulsion System:dc/dc Converter

On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.