2013 Hyundai Genesis

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED MANY TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE WESTGATE VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

AUTO HESITATES WHEN ACCELERATED HARD; IT FALLS FLAT ON ITS FACE WHEN CALLED ON TO PERFORM. NOT SURE IF IT IS ENGINE OR TRANSMISSION (WRONG GEAR). I CONSIDER THIS A SAFETY ISSUE BECAUSE ONE CANNOT GET OUT OF THE WAY OF ONCOMING TRAFFIC. TYPICALLY, WHEN ATTEMPTING TO EXIT A SLOW MOVING (30-40 MPH) TRAFFIC LANE INTO FAST LANE, THE CAR TEMPORARILY STALLS PUTTING DRIVER AT RISK OF BEING HIT IN REAR. THIS ALMOST ALWAYS HAPPENS WHERE CAR IS MOVING AS SLOW SPEED, BUT RARELY FROM A DEAD STOP. *TR

I HAD TO PUT IN A DATE TO MAKE THIS WORK THIS A PROBLEM FROM THE FIRST DAY I BOUGHT THE CAR. FROM A STOP IF I ACCELERATED TO A FEW MILES PER HOUR AND FOR SOME REASON I HAD TO STOP, WHEN I PUSHED DOWN ON THE ACCELERATOR NOTHING HAPPENED. AFTER A SECOND OR TWO THE CAR JUMPED FORWARD AND IF ANOTHER CAR WAS CLOSE I WOULD HAVE I WOULD HAVE REAR ENDED IT. OBVIOUSLY, I AM EXTRA CAUTIOUS AND HAVE AVOIDED THIS PROBLEM. I REPORTED IT TO THE DEALER TWICE AND GOT THE SAME ANSWER, "OH THEY ALL DO THAT." THE DEALERS ARE PROTECTING HYUNDAI. WHO WILL PROTECT ME? I CHECKED ONLINE AND FOUND THAT THERE ARE MANY PEOPLE WITH THIS PROBLEM. ONE PERSON SAID HE TURNED OFF THE TRACKING CONTROL SYSTEM. THIS IS A DANGEROUS PROBLEM ESPECIALLY FOR AN INEXPERIENCED OR NOVICE DRIVER. *TR

CONTINENTAL CONTI PRO CONTACT TIRE DEFECT. TIRE SIZE: 235/45/19 95V. BOUGHT NEW FROM DEALER 2013 GENESIS RSPEC WITH CONTI PRO CONTACT TIRES. A BUBBLE ON THE SIDEWALL OF THE TIRE FORMED AND THE TIRE DEFLATED OCT 7, 2013. NEW TIRES AND NEW CAR PURCHASED JULY 22, 2013 AND ONLY HAD 2340 MILES ON THE CAR/TIRES WHEN THE DEFECTIVE BUBBLE OCCURRED. THERE WAS NO IMPACTS OR ROAD HAZARDS TO CAUSE THE DEFECTIVE BUBBLE ON THE SIDEWALL. THE SIDEWALL BUBBLE AREA WAS MUSHY VERSUS RIGID/FIRM AS THE REST OF THE SIDEWALL. TOOK CAR TO DEALER, AND THEY SAID I WOULD HAVE TO PAY FOR A NEW TIRE WHILE CONTINENTAL TIRE WOULD ASSESS THE DEFECT SIDEWALL BUBBLE. I SEARCHED THE NHTSA.GOV DATA BASE AND FOUND THAT THERE ARE 39 COMPLAINTS AGAINST THE CONTI PRO CONTACT TIRES FOR SIDEWALL BUBBLE DEFECTS. I CHECKED FOR ANY COMPLAINTS FOR SIDEWALL BUBBLES ON CONTINENTAL EXTREME CONTACT TIRES AND THERE ARE NONE. THUS THIS APPEARS TO BE A COMMON DEFECT ONLY ON THE CONTI PRO CONTACT TIRES. I AM HOPING CONTINENTAL WILL REPLACE THE TIRE DUE TO THIS DEFECT. ACCORDING THE NUMBER (39) OF COMPLAINTS AGAINST THE CONTI PRO CONTACT TIRE THERE IS A COMMON DEFECT THAT DOESN'T OCCUR WITH THEIR OTHER LINE OF TIRES (EXTREME CONTACT AND OTHERS CONTINENTALS) THAT I HAVE OWNED ON OTHER CARS WITH NO ISSUES. *TR

I WAS STOPPED AT A RED LIGHT IN THE LEFT TURN LANE. ALL OF A SUDDEN I WAS ROLLING FORWARD WHILE MY FOOT WAS FIRM ON THE BRAKE. I WAS ABLE TO PRESS THE BRAKE EVEN FURTHER, BUT I KEPT ROLLING FORWARD UNTIL I CRASHED INTO THE CAR IN FRONT OF ME. THANKFULLY, IT WAS A VERY STURDY TRUCK WITH A TRAILER HITCH. I HAVE DAMAGE TO MY GRILL WHERE THE HITCH HIT MY CAR. THE BRAKE PRESSED TO THE FLOOR AND DID NOT STOP MY CAR FROM ROLLING FORWARD. I WAS ABLE TO DRIVE THE CAR TO THE CLOSEST PARKING LOT IN THAT INTERSECTION. I WAITED FOR A TOW TO THE DEALERSHIP. THE BRAKES SEEMED TO WORK FINE AGAIN; THE SERVICE DEPARTMENT TOLD ME THERE WAS NOTHING WRONG WITH MY CAR OR ITS BRAKES. I LEFT THE CAR WITH THE MECHANIC TO DRIVE HOME AND CONTINUE TO TEST IT TO REENACT THE PROBLEM. WHEN I GOOGLED "HYUNDAI GENESIS BRAKE FAILURE", THERE WERE A FEW OTHER INSTANCES OF THIS ISSUE. I AM SO SCARED TO DRIVE MY CAR AGAIN. *TR

WHEN I AND MY WIFE CAME OUT IN THE GARAGE TO GO OUT FOR DINNER, WE FOUND THE WINSHIELD HAS CRACK ON IT BIGGER THAN 1 DOLLAR BILL. WE HAVE KEPT THIS VEHICLE VERY SAFE PLACE AT HOME AND WORKING PLACE. WE HAD SEVERAL DIFFERENT VEHICLES LAST 40 YEARS, THIS IS THE FIRST EXPERIENCE. IF THIS HAPPENS ON THE HIGHWAY, IT COULD BURST OUT THE GLASS AND DAMAGE HUMAN CRITICALLY. PLEASE KEEP THE REPORT AND SEE IF OTHER PEOPLE COMPLAINTS. THANKS.

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ELECTRICAL SYSTEM MALFUNCTIONED. THE STEERING SYSTEM, DASH BOARD LIGHTS, AND OTHER ELECTRICAL COMPONENTS BECAME DISABLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST HOWEVER, THE DEALER COULD NOT FIND AN ISSUE THAT CAUSED THE ELECTRICAL SYSTEM TO MALFUNCTION. THE FAILURE MILEAGE WAS 13,800.

MY DAUGHTER WAS PULLING ONTO THE FREEWAY FROM AN EXIT AND HEARD A LOUD SNAP. SHE REALIZED THAT SOMETHING SEEMED TO HAVE BROKEN UNDER HER RIGHT TIRE. SHE MANAGED TO DRIVE TO THE NEXT EXIT AND UP TO WHERE SHE WORKS. WHEN SHE GOT OUT OF HER CAR, SHE AND A FRIEND LOOKED UNDERNEATH THE CAR AND REALIZED THAT THE AXLE WAS CRACKED AND COMING APART. SHE WAS ABLE TO DRIVE HOME THAT NEXT MORNING FROM WORK BUT NOTICED THAT IT SOUNDED LIKE SOMETHING WAS GRINDING OR DRAGGING. WHEN SHE TOOK IT TO HYUNDAI THE NEXT DAY, THEY CLAIMED THAT SHE HIT SOMETHING. THEY EXPLAINED THAT THE FRONT AXLE WAS BROKEN AND NEEDED TO BE REPLACED. SHE IS ABSOLUTELY SURE THAT SHE DID NOT HIT ANYTHING. HYUNDAI WAS VERY RUDE AND CALLED ME (HER MOTHER) AND STATED THAT SHE HAD TO HAVE HIT SOMETHING. MY DAUGHTER WAS VERY ADAMANT THAT SHE ABSOLUTELY DID NOT HIT ANYTHING BUT THAT THE AXLE JUST SNAPPED! IN ORDER TO GET IT FIXED RIGHT AWAY, WE WERE TOLD BY OUR INSURANCE THAT WE HAD TO ACCEPT FAULT AND MAKE A CLAIM. THIS IS WHAT WE DID IN ORDER TO GET IT REPAIRED RIGHT AWAY, BUT WE BOTH KNOW THAT THE AXLE HAD TO HAVE BEEN FAULTY TO BEGIN WITH. I HAVE FOUND OTHER PEOPLE WITH THE SAME PROBLEM ON THE HYUNDAI SANTA FE AND THEY ENCOUNTERED THE SAME PROBLEM. I FEEL THAT THERE MAY BE A PROBLEM WITH THE AXLES ON HYUNDAIS AND THAT THIS IS SOMETHING THAT MUST BE LOOKED INTO. HAD THAT AXLE BROKEN COMPLETELY WHILE MY DAUGHTER WAS PULLING ONTO A BUSY FREEWAY, SHE COULD HAVE BEEN KILLED. I WOULD LIKE TO SEE SOME ACTION TAKEN AGAINST HYUNDAI ABOUT THE AXLES ON HER CAR. *TR

I HAD 2 ACCIDENTS ON 7/7/2013. ONE LOW SPEED REAR END COLLISION WITH A MINI-VAN. THE OTHER WAS A HIGH SPEED REAR END COLLISION WITH LARGE RV. BOTH TIMES I HAD THE CRUISE CONTROL ENGAGED, AND COULD NOT STOP THE VEHICLE USING THE CAR'S BRAKE PEDAL SYSTEM. I WAS EVENTUALLY TAKEN TO AN ER, THEN ADMITTED TO AN ICU WARD. I SUSTAINED A CONCUSSION, BRUISES, AND ABRASIONS. MOST OF WHAT HAPPENED IN THE HIGH SPEED COLLISION ARE OF TEMPORARY MOMENTS OF MEMORIES DUE TO THE CONCUSSION AND LOSS OF CONSCIOUSNESS. I AM QUITE UPSET TO HAVE GONE THROUGH THESE ACCIDENTS WITH A NEW 2013 HYUNDAI GENESIS THAT WAS RENTED FROM ENTERPRISE RENTAL CAR FROM LOGAN AIRPORT IN BOSTON MASS. THERE WAS NO AIRBAG DEPLOYMENT IN EITHER ACCIDENT. CAR WAS TOWED AWAY AND DO NOT CURRENTLY KNOW THE VIN OF THE VEHICLE THAT I AM REPORTING. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING 72 MPH, BLACK EXHAUST CARBON SOOT EMERGED FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50. UPDATED 07/11/13*LJ UPDATED 07/31/13*LJ A REGION REP INFORMED THE CONSUMER NOTHING COULD BE DONE TO CORRECT THE PROBLEM. *TR