Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
1725–50K
1750–75K
1275–100K
5100–150K
3150K+
96 reports with mileage · 30 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports2 fire reports6 injury reports
What owners actually said
126 reports
10,455 miles · Apr 14, 2014
EnginePower Train
IN THE MORNING AROUND 9AM GOING TO WORK ON 405 NORTH. ALL THE SUDDEN I STARTED TO LOSE POWER, ENGINE WAS STILL RUNNING BUT DIDN'T ACCELERATE AT ALL, I CAME TO STOP END UP BLOCKING ON OF RIGHT LANE AND NOTICED ENGINE SOUND WAS UNUSUAL AND STARTED SHAKING A LOT. I CALLED HYUNDAI ROADSIDE ASSISTANCE AND MY CAR WAS PICKED UP AND DRO…
Read full complaint
IN THE MORNING AROUND 9AM GOING TO WORK ON 405 NORTH. ALL THE SUDDEN I STARTED TO LOSE POWER, ENGINE WAS STILL RUNNING BUT DIDN'T ACCELERATE AT ALL, I CAME TO STOP END UP BLOCKING ON OF RIGHT LANE AND NOTICED ENGINE SOUND WAS UNUSUAL AND STARTED SHAKING A LOT. I CALLED HYUNDAI ROADSIDE ASSISTANCE AND MY CAR WAS PICKED UP AND DROPPED TO A KIRKLAND HYUNDAI DEALER BUT THEY DIDN'T FIND ANYTHING UNUSUAL. SERVICE SHOP PERSONAL CLAIM THAT CAR STARTED RIGHT UP AND DIDN'T FIND ANYTHING FROM DIAGNOSTICS TEST. THIS INCIDENT MAKES ME VERY NERVOUS TO DRIVE THIS CAR. *JS
NHTSA ODI #10579600
11,528 miles · Apr 11, 2014
Service BrakesCrash
THIS HAPPENED TO ME SEVERAL TIMES BUT THE LAST TIME KILLED THE CAR. I WAS TAPPED ON THE REAR BUMPER GETTING ON THE FREEWAY AND WAS IN A FULL COUNTER LOCK SLIDE AND THE ABS DID NOT STOP THE CAR. INSTEAD OF STOPPING ON THE SHOULDER OF THE FREEWAY THE CAR SHOT AROUND AND LAUNCHED ME INTO TRAFFIC. I WAS MASHING ON THE BRAKES AS HARD…
Read full complaint
THIS HAPPENED TO ME SEVERAL TIMES BUT THE LAST TIME KILLED THE CAR. I WAS TAPPED ON THE REAR BUMPER GETTING ON THE FREEWAY AND WAS IN A FULL COUNTER LOCK SLIDE AND THE ABS DID NOT STOP THE CAR. INSTEAD OF STOPPING ON THE SHOULDER OF THE FREEWAY THE CAR SHOT AROUND AND LAUNCHED ME INTO TRAFFIC. I WAS MASHING ON THE BRAKES AS HARD AS I COULD BUT THE CAR WOULD NOT STOP OR SLOW DOWN. I WAS HIT BY A BMW AND THE CAR WAS TOTALED. I?M LUCKY TO BE ALIVE. THE ABS NEEDS TO BE RECALIBRATED OR REPAIRED TO PREVENT THIS FROM HAPPENING TO OTHERS. *JS
NHTSA ODI #10579103
24,000 miles · Apr 5, 2014
Service BrakesTiresFire
FROM DRIVING THROUGH SNOW (WITH NEWER TIRES), THE WHEELS BECAME HOT ENOUGH TO BE LITERALLY ON FIRE AND GLOWING RED. DEALER SAYS THE E.T.C. MALFUNCTIONED BUT HYUNDAI REFUSES RESPONSIBILITY. *TR
NHTSA ODI #10577533
978 miles · Mar 17, 2014
EngineVehicle Speed Control
VEHICLE HESITATES WHEN TRYING TO ACCELERATE IN CITY & HIGHWAY TRAFFIC. I HAVE TAKEN IT TO THE DEALER TWICE AND IT WILL BE THE THIRD TIME TOMORROW. THEY DON'T SEEM TO HAVE A SOLUTION AND TELL ME THAT THE VEHICLE IS LEARNING MY DRIVING HABIT'S. (HOW FUNNY). THIS IS MY 15TH OR SO NEW HIGH LINE VEHICLE. THIS HESITATION IS CAUSING …
Read full complaint
VEHICLE HESITATES WHEN TRYING TO ACCELERATE IN CITY & HIGHWAY TRAFFIC. I HAVE TAKEN IT TO THE DEALER TWICE AND IT WILL BE THE THIRD TIME TOMORROW. THEY DON'T SEEM TO HAVE A SOLUTION AND TELL ME THAT THE VEHICLE IS LEARNING MY DRIVING HABIT'S. (HOW FUNNY). THIS IS MY 15TH OR SO NEW HIGH LINE VEHICLE. THIS HESITATION IS CAUSING LIFE THREATENING EXPERIENCES. I ALMOST GOT CREAMED, (HIT) SEVERAL TIMES WHILE TRYING TO MERGE ON THE FREE WAY. I SEE I'M NOT THE ONLY ONE WITH THIS PROBLEM. WE NEED HELP. *TR
NHTSA ODI #10573008
2,200 miles · Mar 4, 2014
Power Train
DRIVING 20 MPH IN HEAVY TRAFFIC LOST POWER FOR APPROXIMATELY 3 SECONDS WHILE CHANGING FROM LEFT TO RIGHT LANE.
NHTSA ODI #10567355
325 miles · Feb 25, 2014
EngineVehicle Speed Control
WHEN TURNING RIGHT FROM A STANDSTILL, CAR MOMENTARILY STALLS AND THEN LUNGES FORWARD AFTER 2 OR 3 SECONDS. THIS HAPPENS 3 OR4 TIMES A DAY. MECHANIC AT DEALERSHIP SAID MY FOOT WAS ON THE BRAKE. THE PROBLEM HAS CONTINUED AND MY FOOT WAS NOT ON THE BRAKE. *TR
NHTSA ODI #10565842
1,500 miles · Feb 13, 2014
Electronic Stability Control (esc)Service Brakes
THE VEHICLE SETS BRAKES WHEN I ACCELERATE AND BRINGS MY CAR TO A STOP. IT WILL NOT RELEASE THE BRAKES. WHEN THE VEHICLE COMES TO A STOP THE VEHICLE WON'T MOVE. YESTERDAY IT OCCURRED TWICE AND THE SECOND TIME A FEMALE CONTACT HER HUSBAND AND HE TOLD HER TO HAVE ME PUMP THE BRAKES TO SEE IF THEY RELEASE. THE BRAKES RELEASED. T…
Read full complaint
THE VEHICLE SETS BRAKES WHEN I ACCELERATE AND BRINGS MY CAR TO A STOP. IT WILL NOT RELEASE THE BRAKES. WHEN THE VEHICLE COMES TO A STOP THE VEHICLE WON'T MOVE. YESTERDAY IT OCCURRED TWICE AND THE SECOND TIME A FEMALE CONTACT HER HUSBAND AND HE TOLD HER TO HAVE ME PUMP THE BRAKES TO SEE IF THEY RELEASE. THE BRAKES RELEASED. THE TRACTION CONTROL ON THE DASH FIGURE CAME ON AND WOULD NOT CLEAR. I BELIEVE IT HAS BE SOMETHING WRONG WITH THAT FEATURE ON THE VEHICLE. A VERY DANGEROUS FAULT. *TR
NHTSA ODI #10564167
1,125 miles · Jan 15, 2014
Electrical SystemLatches/locks/linkages
I WENT TO GO TO WORK AND THE DRIVERS DOOR OPENED, AND WOULD NOT LATCH. THIS HAS HAPPENED 4 TIMES IN THE LAST 9 MONTHS. I WILL BE DRIVING DOWN THE HIGHWAY AT 60 MPH, AND THE DRIVERS DOOR OPENS BY ITSELF, AND IT WILL NOT LATCH. SO AT THIS POINT I AM TRYING TO DRIVE THE CAR WHILE HOLDING THE DOOR. THIS IS EXTREMELY DANGEROUS FOR ME…
Read full complaint
I WENT TO GO TO WORK AND THE DRIVERS DOOR OPENED, AND WOULD NOT LATCH. THIS HAS HAPPENED 4 TIMES IN THE LAST 9 MONTHS. I WILL BE DRIVING DOWN THE HIGHWAY AT 60 MPH, AND THE DRIVERS DOOR OPENS BY ITSELF, AND IT WILL NOT LATCH. SO AT THIS POINT I AM TRYING TO DRIVE THE CAR WHILE HOLDING THE DOOR. THIS IS EXTREMELY DANGEROUS FOR ME, AS WELL AS OTHER DRIVERS. WE HAD THE CAR TOWED TO THE HYUNDAI DEALER TWO WEEKS AGO, AND THEY REPLACED THE DOOR ACTUATOR AGAIN. THIS DID NOT FIX THE VEHICLE THE LAST TIME THEY DID IT. I WILL NOT DRIVE THIS VEHICLE AGAIN, DUE TO THE FACT THAT IT PUTS ME IN GRAVE DANGER. THE GENERAL MANAGER FROM NAPLETONS HYUNDAI IN WEST PALM BEACH, FLORIDA HAS YET TO RETURN ANY OF MY CALLS. WE HAVE PURCHASED FOUR VEHICLES FROM THIS DEALERSHIP. HYUNDAI FEELS IT IS FINE FOR ME TO DRIVE THIS UNSAFE VEHICLE. IN MAY 2013 THE SERVICE MANAGER TOOK THE VEHICLE HOME FOR 5 DAYS TO SEE IF HE COULD GET THE DOOR TO MALFUNCTION, AND HE EXPERIENCED IT. THEY REPLACED THE DOOR ACTUATOR, BUT HIS DID NOT FIX THE PROBLEM. WE HAVE A FOUR YEAR LEASE ON THIS VEHICLE AND WE ARE AT A LOSS AS WHAT TO DO. THE VEHICLE IS NOT SAFE FOR ME, OR ANYONE ELSE TO DRIVE. *TR
NHTSA ODI #10560138
14,600 miles · Dec 24, 2013
Air BagsSeat BeltsSteeringCrashInjury
WHILE TRAVELING AT 65MPH THE CAR WAS CUT OFF AND THE ABS DID NOT WORK, THE REAR FISHTAILED AND LOST CONTROL, SLAMMING INTO A GUARDRAIL AT 65MPH, THE RIGHT PASSENGER SIDE FRONT AND BACK WERE SEVERELY IMPACTED, AND NO AIR BAGS WERE DEPLOYED AT TIME OF CRASH. SEAT BELTS DID NOT HOLD AND PASSENGERS WERE HURT. AIR BAG, FAILURE AND SE…
Read full complaint
WHILE TRAVELING AT 65MPH THE CAR WAS CUT OFF AND THE ABS DID NOT WORK, THE REAR FISHTAILED AND LOST CONTROL, SLAMMING INTO A GUARDRAIL AT 65MPH, THE RIGHT PASSENGER SIDE FRONT AND BACK WERE SEVERELY IMPACTED, AND NO AIR BAGS WERE DEPLOYED AT TIME OF CRASH. SEAT BELTS DID NOT HOLD AND PASSENGERS WERE HURT. AIR BAG, FAILURE AND SEATBELT FAILURE ARE THE MAJOR PROBLEMS WITH THIS VEHICLE. *TR
NHTSA ODI #10557193
417 miles · Dec 23, 2013
Steering
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 417. …
Read full complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 417. UPDATED 02/11/2014 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE, FOR THE VIBRATION ISSUE. THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER, WHERE THEY DID A ROAD BALANCE FORCE AND PERFORMED AN ALIGNMENT. THE MAJOR SHAKING IN THE STEERING WAS GONE. HOWEVER, THERE WAS STILL A VIBRATION WHEN THE VEHICLE WENT OVER EXPANSION JOINTS, THE STEERING WHEEL WOULD STILL VIBRATE.
NHTSA ODI #10557061
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Hyundai Genesis Problems, Complaints & Recalls | Skip That Year