2013 Hyundai Genesis Coupe

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated while driving on the interstate at approximately 40 MPH, several unknown warning lights illuminated, and the vehicle shut off. The contact stated that the parking brake was activated to stop the vehicle on the shoulder of the interstate. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had failed. The contact stated that the dealer was contacted; however, the vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 117,928.

Intermittent softening of brake pedal when applying pressure to brake while driving and when parked. The brake pedal becomes soft where the vehicle does not slow down because the brake is not applied until you push further. Applying full pressure on the brakes sometimes does not bring the vehicle to a complete stop. This is unsafe because when driving on the highway and traffic comes to a sudden stop, the time for my car to come to a complete stop is significantly and dangerously delayed. If driver does not keep a distance that is more than normal, vehicle has the possibility of crashing and putting the driver and other vehicles near in danger. When taken to Clay Clooney Hyundai of Mesquite, they did not acknowledge recall because there is no remedy for it. The failure of the brake pressurization began early summer of 2023. The vehicle is ready for an inspection to resolve the recall upon request.

This car, along with millions of others, are under a recall since Sept 2023. The car could catch on fire even when parked. They have not come up with a fix. I feel that this is an extreme danger to not only myself and my property, but to others living around me. They are taking way too long for a fix to be determined and the work to be done.

The contact's wife owns a 2013 Hyundai Genesis Coupe. The contact stated that he had removed the fuse from the ABS system. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Hyundai is saying I can’t park or drive without concern of a fire hazard. Hyundai was called and they said a remedy would be available by the end of the month. That was said in November and now it is the middle of January. I need a vehicle for everyday life and this is getting costly for me. Usually a remedy is to be resolved within a reasonable time, two weeks on average, contractually speaking. Please resolve this problem immediately.

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.