2014 Hyundai Equus

To: National Highway Traffic Safety Administration (NHTSA) – Office of Defects Investigation From: [XXX] Date: 2 June 2025Vehicle: 2014 Hyundai Equus Location: Columbus, GA   (Other driven locations: Buford, GA; Alpharetta, GA; Duluth GA)1. Summary of Vehicle Cyber Incident:My 2014 Hyundai Equus has been compromised through what I believe to be a remote cyberattack targeting the vehicle’s infotainment and navigation systems. This began shortly after I reported widespread digital and identity theft to law enforcement in Columbus, GA.2. Symptoms Observed: Navigation system lockout: The navigation system is entirely disabled. A satellite symbol with a circle and diagonal slash appeared on the interface and has not gone away, indicating a potential denial of satellite/GPS signal or remote access control. Rear Seat Entertainment (RSE) Override: The RSE system appears to be remotely controlled, with the interface appearing on my front console screen without input. I attempted to check the RSE control box in the settings menu, but it was consistently unchecked upon restart—as if overridden remotely. Video evidence interference: I recorded multiple videos of the system anomalies, including screen mirroring and control takeover. Some were blocked from sending or sharing; others went through under inconsistent conditions. Unauthorized device influence: I believe connected devices (iPhones, etc.) are being used as access vectors into my vehicle system.3. Timeline of Events: [XXX] (Sunday evening): After visiting the Columbus Public Safety Center and speaking with Deputies McBride and I. Sanchez about ongoing cyber intrusions (mobile, home, and vehicle), the car infotainment system began behaving abnormally that night. May 20, 2025 (Tuesday): I returned to Columbus Police Department to formally report the vehicle hacking. A CPD officer expressed genuine concern and said he would relay my case to Detective Gross. May 23, 2025: I visited AutoNation Hyundai in Columbus INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

The problem is with the Accelerator pedal. It malfunctions, and is also known as a 'Dead pedal' at different times without warning and could cause an accident if it happens at the wrong time, like making a turn and the car will not accelerate, or move, just getting the car to move . I checked with a dealer if they have had any of these type reports and there answer was no they had not. It is very UN-nerving when it happens.

THE PASSENGER SIDE DOORS OF THIS CAR HAVE AN INTERMITTENT PROBLEM WHERE THEY WILL NOT OPEN, THIS HAS OCCURRED WHEN THE CAR IS PARKED. THE DOORS ARE UNLOCKED YET WHEN PULLING ON THE DOOR HANDLE OF THE EFFECTED DOORS THE DOORS DO NOT OPEN AND APPEAR TO BE LOCKED HOWEVER THEY ARE NOT. THIS AFFECTS THE PASSENGER SIDE FRONT AND REAR DOORS BUT THE PROBLEM IS INTERMITTENT . THE SAME DOORS WHEN TRYING TO CLOSE THEM BOUNCE RIGHT BACK OPEN THE WILL NOT LATCH; EVENTUALLY THE DOOR WILL CLOSE BUT IT COULD TAKE AN HOUR OF TRYING TO SLAM THE DOOR. THERE MUST BE A PROBLEM WITH SOME SORT OF SENSOR. THIS SEEMS TO BE A SAFETY ISSUE, HOWEVER WHEN I BROUGHT THE CAR TO A HYUNDAI DEALER I WAS TOLD THERE IS NO PROBLEM MAYBE THE DOOR WAS FROZEN. THIS PROBLEM HAS OCCURRED WHEN THE TEMPERATURE IS WELL ABOVE FREEZING AS I EXPLAINED BUT THEY DISMISSED IT.. I CALLED HYUNDAI AND LOGGED A COMPLAINT BUT THEY TOLD ME ITS NOT THEIR PROBLEM GO TO A HYUNDAI DEALER. I AM CONCERNED FOR THE SAFETY OF MY FAMILY USING THIS CAR, IF THERE IS AN ACCIDENT OR EMERGENCY THEY COULD BECOME TRAPPED INSIDE THE CAR; I THINK HYUNDAI SHOULD BE REQUIRED TO INSPECT THE CAR FURTHER. THIS CAR HAS ONLY 21,000 MILES ON IT. I HAVE TAKEN VIDEO OF THE PROBLEM HOWEVER I AM TRYING TO COMPRESS THE VIDEO FILE SO I CAN ATTACH IT