NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
24 reportsClear category filter193,560 miles · Jul 21, 2020
StructureUnknown Or OtherInjury
THIS THE 2RD TIME MY. REAR SLIDING DOOR FLEW OPEN WHILE ON HIGHWAY WITH MY GRANDKIDS IN THE CAR .MAJORITY OF THE TIMES THE REAR SLIDING DOORS WILL NOT OPEN THE BUTTONS DO NOT REMOTELY OPEN THE SLIDING DOORS AND THE SLIDING DOORS GET STUCK .ITS REALLY DANGEROUS BECAUSE IF MY GRANDKIDS ARE BACK THERE A DANGER BREAKS OUT THEY ARE M…
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THIS THE 2RD TIME MY. REAR SLIDING DOOR FLEW OPEN WHILE ON HIGHWAY WITH MY GRANDKIDS IN THE CAR .MAJORITY OF THE TIMES THE REAR SLIDING DOORS WILL NOT OPEN THE BUTTONS DO NOT REMOTELY OPEN THE SLIDING DOORS AND THE SLIDING DOORS GET STUCK .ITS REALLY DANGEROUS BECAUSE IF MY GRANDKIDS ARE BACK THERE A DANGER BREAKS OUT THEY ARE MOST LIKELY NOT TO SURVIVE .
NHTSA ODI #11340540
100,000 miles · Sep 18, 2018
Electrical SystemStructure
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE REAR SLIDING DOORS OPERATED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. PRESTIGE AUTO MART (288 BROADWAY, TAUNTON, MA) WAS CONTACTED, BUT STATED THAT THEY DO NOT REPAIR DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE…
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TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE REAR SLIDING DOORS OPERATED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. PRESTIGE AUTO MART (288 BROADWAY, TAUNTON, MA) WAS CONTACTED, BUT STATED THAT THEY DO NOT REPAIR DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI #11130169
147,000 miles · Sep 10, 2018
Structure
DRIVERS SLIDING DOOR WILL NOT LATCH COMPLETELY WHEN IT CLOSES. YOU HAVE TO OPEN AND CLOSE DOOR A FEW TIMES AND THEN IT MAY LATCH WORRIED DOOR MIGHT OPEN WHILE DRIVING AND NOT SURE IF THERE WAS EVER A RECALL THAT WAS MISSED ON THIS VAN. THE VEHICLE WAS IN MOTION WHEN THIS OCCURRED
NHTSA ODI #11128538
36 miles · Jul 31, 2018
Structure
FROM DAY 1 OF OWNERSHIP PASSENGER POWER DOORS AT DIFFERENT TIMES WOULD NOT OPEN, TOOK TO DEALERSHIP BUT WAS TOLD THEY COULD NOT FIND A PROBLEM, CAN NOT OPEN DOORS FROM INSIDE VAN, NOW PASSENGER DOOR DRIVERSIDE WILL NOT OPEN EVEN IF U TRY FROM OUTSIDE, I WAS TOLD IT NEEDED A MOTOR, WHICH IS $800.00 WITHOUT LABOR, SO WE BELIEVE IT…
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FROM DAY 1 OF OWNERSHIP PASSENGER POWER DOORS AT DIFFERENT TIMES WOULD NOT OPEN, TOOK TO DEALERSHIP BUT WAS TOLD THEY COULD NOT FIND A PROBLEM, CAN NOT OPEN DOORS FROM INSIDE VAN, NOW PASSENGER DOOR DRIVERSIDE WILL NOT OPEN EVEN IF U TRY FROM OUTSIDE, I WAS TOLD IT NEEDED A MOTOR, WHICH IS $800.00 WITHOUT LABOR, SO WE BELIEVE IT IS SAFETY ISSUE, IF IN ACCIDENT PASSENGERS CAN'T GET OUT OF VAN, AT TIMES RUNNING DOWN INTERSTATE AT 70 MPH THE BUZZER COMES ON TELLING US THE DOOR IS OPEN
NHTSA ODI #11114749
68,000 miles · Oct 3, 2017
Electrical SystemStructureUnknown Or Other
AFTER CLOSING PASSENGER SIDE SLIDER DOOR SEVERAL TIMES, IT SUDDENLY OPENED AGAIN WITHOUT PUSHING THE CEILING BUTTON ....ON ITS OWN AND I HAD TO FORCE IT SHUT PHYSICALLY. THE VEHICLE WAS IN PARK BUT ENGINE WAS IDLING
NHTSA ODI #11031455
Mileage unknown · Nov 15, 2016
Structure
SIDE SLIDER DOORS NO LONGER OPEN MANUALLY USING INTERNAL OR EXTERNAL HANDLES. REGARDLESS OF CENTER PILLAR "POWER SWITCH" SETTING ABOVE THE MIRROR - THE ONLY WAY THEY OPEN IS USING THE KEY FOB OR THE "OPEN/CLOSE" SWITCH ALSO ABOVE THE MIRROR. THIS IS A VERY CONCERNING HUMAN SAFETY ISSUE. IN AN ACCIDENT SITUATION - SOMEONE MAY …
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SIDE SLIDER DOORS NO LONGER OPEN MANUALLY USING INTERNAL OR EXTERNAL HANDLES. REGARDLESS OF CENTER PILLAR "POWER SWITCH" SETTING ABOVE THE MIRROR - THE ONLY WAY THEY OPEN IS USING THE KEY FOB OR THE "OPEN/CLOSE" SWITCH ALSO ABOVE THE MIRROR. THIS IS A VERY CONCERNING HUMAN SAFETY ISSUE. IN AN ACCIDENT SITUATION - SOMEONE MAY NOT ABLE TO GET OUT OF THE VEHICLE. TSB-09-BE-024 MAY BE RELATED.
NHTSA ODI #10926312
83,000 miles · Oct 7, 2016
Structure
I WAS DRIVING MY VAN AT APPROXIMATELY 40 MPH ON A HIGHWAY WHEN HOOD FLEW UP AND BROKE WINDSHIELD I HAVE READ THAT HYUNDAI AND KIA HAVE MULTIPLE RECALLS FOR HOOD SAFETY LATCHES NOT ENGAGING AND THINK THE ENTOURAGE SHOULD BEEN INCLUDED BEFORE THERE ARE ANY ADDITIONAL INCIDENTS
NHTSA ODI #10914818
Mileage unknown · Sep 10, 2014
Electrical SystemStructure
THE DOOR HANDLE JUST FELL OFF OF THE DOOR ON THE LEFT SIDE OF THE CAR. THE AUTOMATIC SLIDING DOOR HAS GIVEN US MANY PROBLEMS, WE HAVE TAKEN IT TO GET IT FIXED AND IT STILL DOES NOT SLIDE PROPERLY. WHEN MY HUSBAND TRIED TO OPEN THE DOOR THE HANDLE JUST FELL OFF. NOW WHAT DO WE DO. *TR
NHTSA ODI #10632257
75,300 miles · Aug 23, 2014
Electrical SystemStructure
REAR LIFT-GATE DOOR LATCH ASSEMBLY FAILURE. *TR
NHTSA ODI #10627773
75,300 miles · Jul 16, 2014
Latches/locks/linkagesStructure
THE REAR DOOR (HATCHBACK DOOR), (LATCHES/LOCKS/LINKAGE, STRUCTURE), ON MY 2008 HYUNDAI ENTOURAGE MINI-VAN, FAILED TO OPEN. ALL EFFORTS TO OPEN THE DOOR PROVED FRUITLESS. REQUEST HYUNDAI MOTOR AMERICA TO REPAIR LATCHES, LOCKS, AND/OR LINKAGE UNDER ONE OR MORE OF THE RECALL AND/OR REPAIR CONSENT DECREE NEGOTIATED WITH THE NATIONAL…
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THE REAR DOOR (HATCHBACK DOOR), (LATCHES/LOCKS/LINKAGE, STRUCTURE), ON MY 2008 HYUNDAI ENTOURAGE MINI-VAN, FAILED TO OPEN. ALL EFFORTS TO OPEN THE DOOR PROVED FRUITLESS. REQUEST HYUNDAI MOTOR AMERICA TO REPAIR LATCHES, LOCKS, AND/OR LINKAGE UNDER ONE OR MORE OF THE RECALL AND/OR REPAIR CONSENT DECREE NEGOTIATED WITH THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION (NHTSA). NOTE, LATCHES AND LOCKING MECHANISMS ON THIS VEHICLE HAVE FAILED PREVIOUS. REFERENCE THE PASSENGER SIDE OF THE VEHICLE SLIDING DOOR. *TR
NHTSA ODI #10611093
Official recalls
4Feb 4, 2020
Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Consequence & remedy
Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
Remedy: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.
Nov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
Consequence & remedy
Consequence: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy: Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. The recall began January 2017. Hyundai's number for this recall is 154.
Nov 6, 2013
Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water.
Consequence & remedy
Consequence: A fractured control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall began on January 3, 2014. Owners may contact Hyundai at 1-800-633-5151 or by email at consumeraffairs@hmausa.com. Hyundai's recall number is 115.
Apr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Consequence & remedy
Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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