2019 Hyundai Elantra

Have a 2019 Hyuandi Elantra. Purchased in 2020 now only 6 years old the white paint on roof of car and around rear window the paint is chipping off. I have a softball size area in roof is all chipping off. I take very good care of my car and can’t believe the paint is all coming off! I’ve noticed a lot of other Hyuandi’s on the road are also peeling and chipping off the white paint on their cars also. Reported it to hyuandi dealership several times but, have gotten no response.

My late mother’s 2019 Hyundai Elantra (VIN: [XXX] ) was brought to Johnson Hyundai of Apex on 4/14/2025 for a known paint defect recall affecting the roof and roof rails. I was handling this vehicle as part of her estate. While the car was in the custody of their body shop, Piperformance, the windshield was cracked and replaced without my knowledge or consent. I was not informed of the damage beforehand, was never asked to authorize the repair, and was not provided an estimate or invoice in any official format. When I requested documentation, the service advisor (Josh) only sent a photo of an invoice on a laptop screen. I later received an undated, unsigned letter from the body shop admitting that they had broken the windshield and kept the old one. Important inspection and registration stickers were removed during the process and not returned for weeks. Hyundai corporate acknowledged internal failures, including missing documentation, conflicting stories, and lack of accountability. However, they refused to accept responsibility or confirm what safety inspections, if any, were done after the unauthorized windshield replacement. I am concerned the windshield replacement may not meet OEM specifications and may compromise the vehicle’s crash safety or ADAS systems (lane keeping, forward collision alert, etc.). No documentation was provided to show the glass used was certified or that proper recalibrations were performed. I no longer trust the safety of this vehicle and plan to remove it from use. The emotional toll of dealing with this after my mother’s passing makes the experience even more distressing. Her car was defaced and mishandled in my effort to preserve it, and I now feel responsible for navigating safety concerns caused by others’ negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle: 2019 Hyundai Elantra VIN: [XXX] Mileage at failure:163,799 Issue: Complete premature engine failure due to a piston rod fracture through the engine block Hyundai’s Response: Dealership (Murdock Hyundai Lindon, 530 Lindon Park Drive, Lindon, Utah 84042) reviewed vehicle maintenance history, noted a single vehicle owner, and regular maintenance history, conducted a review of valvetrain assembly (clean), and diagnosed this engine failure matching previous Elantra catastrophic engine failure cases. Two independent Murdock Hyundai dealership service agents and an independent mechanic reviewed the preliminary findings and believed that my engine failure matched other similar Hyundai recalled engine failures. However, Hyundai Motor America declined to have the dealership perform the necessary tests (i.e. bearing clearing test/cylinder bore test) that would have verified the failure. The dealership also noted previous goodwill assistance for past customers, in similar situations, due to the known manufacturing and safety-related issue. However, in my situation, Hyundai Motor America denied goodwill assistance. This exclusion appears arbitrary and unfair, as the failure in my vehicle aligns with the documented recall defect covered in the Hyundai issued Recall # 21V301000 for 2019 Hyundai Elantras). Furthermore, Hyundai has extended warranties and provided goodwill repairs to other customers with similar failures and similar mileage, yet they refused to provide assistance in my case, citing “time in service and/or mileage of the vehicle.” However, this is not a typical wear-and-tear failure caused by mileage. Additionally, if all Hyundai Elantra consumers were made aware of potential engine issues (at the time of purchase and/or through other means), consumers could address the concern within warranty mileage. I was not afforded the opportunity to address the unknown potential engine issues prior to the engine failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Issue Report Vehicle Information: •Make: Hyundai •Model: Elantra •Year: 2019 •VIN: [XXX] •Mileage: [Insert Current Mileage] •Engine Type: 2.0L Nu MPI ⸻ Summary of the Issue: The vehicle has experienced a complete engine failure due to a malfunction in cylinder 3. The issue began with noticeable performance problems including rough idling, knocking sounds, and a check engine light. After diagnostic evaluation, it was confirmed that the engine has failed, and a replacement is necessary. ⸻ Cause of Failure: The root cause of the failure has been traced to cylinder 3 misfiring and loss of compression, which led to severe engine damage. Based on known technical service bulletins and recalls issued by Hyundai, this failure aligns with existing recall campaigns related to improperly heat-treated piston oil rings in the Nu MPI engine. These rings can cause oil consumption, scoring of cylinder walls, and eventual engine failure. ⸻ Recall and Warranty Consideration: Given that Hyundai has issued multiple recalls and extended warranties for this exact problem in 2019–2020 Elantra models, we are requesting that this vehicle be covered under Hyundai’s engine replacement recall or extended Powertrain Warranty (up to 150,000 miles / 15years) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 03/22/2025, I took my car into Riverside Hyundai because of engine shuttering. Riverside Hyundai discovered foreign fragments in my cylinder from the piston and stated they had never seen this issue before. Their diagnosis was engine replacement at an estimated cost of approximately $7,500 for the engine and $3,168 for labor for a total amount of $10,668. Searching for answers, I quickly came across the Hyundai Elantra Piston Defect Class Action Lawsuit (Brown v. Hyundai Motor America), which pertains to an engine piston defect not properly heat treated affecting the same year and make of my 2019 Hyundai Elantra. The class action lawsuit related to a defect found in certain Elantras equipped with Nu 1.8L engines. Although this defect is specifically tied to issues within the pistons, which are a critical component of the engine responsible for generating the force necessary to power the vehicle. The defect can ultimately result in “total and irreparable engine failure.” This failure leads to a loss of engine power, power steering, and brake assistance, all of which pose significant safety risks. While this class action suit has settled, and is an important step in addressing the engine defect that has already impacted many vehicle owners, I believe that the scope of the class action lawsuit was not broad enough, as it failed to include all vehicles that could potentially be affected by the same or similar defects, specifically Hyundai Elantras with different engine types, like the one in my 2019 Hyundai Elantra. Although my Elantra is equipped with a different engine, I believe that the defect that was present in the class action suit, is the same defect that caused this damage to my engine. I also came across images of the defect online which seem identical to damage caused to my engine. Please see attached files for your review. Riverside Hyundai has denied my request for a good faith replacement engine and are still waiting on a reply from Hyundai.

My car started hesitating when shifting gears in smart and normal mode smelled like something was burning. Car only drives in sport mode, shifts hard, engine lags, and the check engine light has not come on. This is the second incident with this car. The first time I lost all power to the car and the entire electrical system shut down, when it was towed to the dealership they said nothing was wrong with it. I keep up on all the maintenance.

The contact owns a 2019 Hyundai Elantra. The contact stated while driving at an undisclosed speed, the contact stated that the high-beam headlights became inoperable. The contact stated that the high-beam headlights failed to function properly. The contact stated that the bulbs for the high-beam headlights were replaced; however, the failure persisted. The contact engaged the parking brake to stop the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,000.