2019 Hyundai Elantra

The contact owns a 2019 Hyundai Elantra. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle made an abnormal rubbing sound and hesitated to respond, causing the braking distance to be extended. The brake warning light illuminated. The vehicle was not diagnosed or repaired. Additionally, the contact stated that the internal trunk release lever was inoperable. The contact stated that the trunk required to be slammed manually to close securely. Additionally, the contact stated while accelerating from a complete stop, the vehicle was significantly sluggish. The contact stated that the failure recurred while driving at various speeds and depressing the accelerator pedal. The contact also stated that the vehicle was overheating while driving. The check engine warning light was illuminated. The Hyundai dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The vehicle was taken to a used car dealer, Sandy Sansing Automotive (6200 Pensacola Blvd, Pensacola, FL 32505), where it was diagnosed that the catalytic converter had failed and needed to be replaced. The dealer determined that the catalytic converter and unknown parts needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 147,000.

The contact owns a 2019 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, there was an abnormal cracking sound coming from the engine compartment, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that an internal oil leak had resulted in the engine seizing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 196,000. The contact stated Hyundai has refused to replace engine under the recall and had to voluntarily have the car repossessed.

The contact owns a 2019 Hyundai Elantra. The contact stated while driving approximately 35 MPH, the engine and oil warning light illuminated, and the vehicle stalled. The vehicle was towed to the local dealer where it was diagnosed that the piston had scarred the cylinder wall, and the piston needed to be replaced. The vehicle was not repaired. The contact stated that the failure was like NHTSA Campaign Number: 21V301000 (Engine). The manufacturer was contacted and offered to assist with the repair. The approximate failure mileage was 89,000.