2017 Hyundai Elantra

The contact owns a 2017 Hyundai Elantra. The contact stated that the rear passenger's doors failed to open from the inside or outside. The contact had to punch on the door handle to open the doors. The contact called the local dealer and was informed that the lock actuator was likely the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure however, no further assistance was provided. The contact was concerned about driving the vehicle. The failure mileage was approximately 50,000.

Rear passenger doors will not open from inside or out .. door will only open if you pound on door by latch several times. Once door is locked and unlocked again it will not open.. dealer states it is a "lock actuator " and is $500 to replace. This is a safety issue. In an accident, no rear passenger would be able to exit vehicle. There are several articles of complaints on Google about this issue.

I noticed the car losing power (2017 Elantra) took it to my local mechanic and got a misfire code on coil 3. Replaced it and the next day took a long trip to New Jersey, the car stalled at low speed with the CEL on pulled to the side restarted the car and proceeded to drive the rest of the way. I felt unsafe as the engine felt like it was struggling. On the way back I decided to tow it back to NY. I drove it the next day to my mechanic and he said there were no stored codes, he drove it and said he could do nothing. I drove it the next day and the same problem happened, luckily on a side street. Took it back to him and made him drive it around for a 4 day period nothing happened. My son drove it and the same issue happened luckily on a side street. I then took it to the Hyundai dealer and they said they got a misfire code. They replaced the remaining coils, changed the engine coolant and cleaned the fuel injection system. Maybe me wait practically 2 weeks with no loaner. Drove the car and the same issue occurred. Again luckily on a side street. I called my mechanic and he said drive locally and if it happens to call him so he will hook up a scanner to get a code. Right in my neighborhood the same thing happened so I called him and he was unable to get a code, he thought it could be either cam or crankshaft sensor, he tried both and the stall occurred when he was driving, he then changed the MAP sensor and drove it for 30 minutes without an issue. I went away for 5 days and came back and drove the car which seemed fine, but the same problem happened. This is a dangerous problem and feel unsafe driving this car. It has only 46.000 miles on it. I have a case opened with corporate and waiting for them to contact me.

Back passenger door won't open from inside or outside, acting as though it is still locked. This appears to be a common issue with Hyundai's, being a busted actuator that the company will not assist with and costs an average of $1000 to fix. It is a major safety issue as someone could get stuck in the back seat in an emergency. Since it happens on average around 47000 miles, it is just outside of warranty for most people, as well. It adds another shady layer that impacts the consumer.

**NON SAFETY ISSUE** Purchased my 2017 Hyundai Elantra SE (Pearl White) used back in August of 2019 with around 30,000 miles on it. No issues at all. After one year back in summer of 2020 I got out my car and noticed a chunk of paint missing from my roof (around the size of half a football). I was immediately concerned. I contacted the dealer I got it from, they advised me to contact Hyundai so I contacted my local Hyundai dealer and they told me I was over the 30,000 mile paint warranty, nothing could be done but they could get me an estimate. I did some research, found tons of articles with tons of people having the same issue, same location on same vehicle, same color. I also found a article about a lawsuit filed against Hyundai for Elantra's year 2009-2016 for paint issue. I saw Hyundai won based off the fact they offer a 30,000 mile paint warranty. This scared me away from trying to pursue Hyundai so I waited a bit and hoped to see if a recall would be issued. Then maybe 4 months ago I went to wash my car and after hitting it with water a softball size chunk of paint chipped off my driver door. I then contacted Hyundai and asked that something be done. Hyundai's body shop wrote an estimate and submitted it to Hyundai. It was an over priced estimate in my opinion so I took it to my local (and well respected) body shop and they wrote me an estimate for exactly half the cost. Hyundai then responded they would cover half the cost. But only at a Hyundai body shop. Either shop I take it to I would owe $1,000 out of my pocket. Unacceptable to me and a lot of money for me. Both shops stated it was a manufacturing defect and I believe the manufacturer should cover the costs. I tried contacting Hyundai's corporate line and they advised me a rep would call me to speak to me about their decision. It has been a month now and no response still. I don't know what to do or who to have help. The car is all but 4 years old and the paint is getting worse daily. I need help.