2017 Hyundai Elantra

All four rear/side door latch mechanisms have exhibited intermittent failure to release the door from the interior and/or exterior handle. Repeated operation or increased force can sometimes cause the door to release. This creates a potential safety hazard because an occupant may be unable to exit the vehicle through an affected door during an emergency. The manufacturer has previously issued an extended warranty/TSB addressing this latch failure, but the vehicle is now beyond the 10-year extension period.

I am reporting an active odometer fraud case on a 2017 Hyundai Elantra, VIN: [XXX]. The seller listed this vehicle on Facebook Marketplace claiming it had 65,000 miles and was in like-new condition. Upon running a CARFAX report, the vehicle shows over 300,000 actual miles. The CARFAX also shows the vehicle already had 98,000 miles recorded in 2018, making the current 65,000-mile claim impossible. When I confronted the seller about the discrepancy, they claimed they purchased the vehicle from a mechanic and were unaware of the mileage history. They then immediately blocked me and deleted their Facebook listing. Shortly after, a second listing appeared under what appears to be the seller's wife's account advertising the same vehicle. The vehicle appears to have originated from Illinois and is being sold in Indiana, making this a cross-state fraud. The seller operates as a title-free flipper, never placing the title in their name, which appears to be an intentional strategy to avoid a paper trail. I have documentation including screenshots of the original listing, the CARFAX report, and records of my communications with the seller. I am prepared to provide all of this upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component or system failed: The electrical and/or engine system failed spontaneously. Gray smoke originated from under the hood, followed by black smoke and an intense fire. The vehicle is NOT available for inspection as it was declared a total loss and scrapped 30 days after the incident. Safety risk: My safety was at immediate risk as I was inside the vehicle when the fire began. Public safety was also threatened; the Bloomingdale Fire Department had to evacuate a Wendy’s restaurant and its customers for two hours due to the intensity of the fire and smoke. Confirmation of problem: The problem was confirmed as a Total Loss due to fire by the Bloomingdale Fire and Police Departments on the scene. Inspections: The vehicle was inspected at the scene by police and fire officials. No manufacturer or dealer inspection was possible because the fire occurred only 7 days after purchase and the vehicle was destroyed. Warning symptoms: There were no warning lamps, messages, or symptoms prior to the failure. The smoke appeared suddenly while the vehicle was parked and idling.

Subject: Escalation of Unresolved Case – Request for NHTSA Assistance Dear NHTSA, For several months, I have been dealing with an unresolved issue regarding my Hyundai vehicle. On February 18th, I was told the supervisor of my case manager at Hyundai Motor America would contact me within 5 to 10 business days. Today is March 16th, and despite repeated requests, no supervisor has reached out. As a dialysis patient without a vehicle, these prolonged delays are affecting my health and safety. Since I have not been able to receive a response from the supervisor of my case manager, I am escalating this matter to your agency. I have a full email chain documenting these events, which I can provide upon request. For transparency, I am copying my case manager and Hyundai national customer service. I appreciate your assistance with this urgent matter. Sincerely, [XXX] Tel. [XXX] CC: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have been having this issue for several months. First, it was the steering wheel being locked. I believe at one point and time on the past they updated the computer on that vehicle. But this time the dealer told me there is nothing they can do. As of today, the car won’t start. How can I go to work? There is no Safety Recall for this, but I didn’t brake the car’s computer, I don’t even know and want to know where it is located.

PROBLEM: DEALER CREATES FINANCIAL BARRIERS TO RECALL COMPLETION I am reporting systematic barriers to recall completion created by Hyundai's authorized dealer that forced me to incur $834.60 in transportation costs for what should be a "no charge" recall repair, potentially discouraging recall compliance. THE BARRIER: UNCONSCIONABLE LOANER TERMS PREVENT RECALL COMPLIANCE How Dealer Creates Recall Barrier Capitol Hyundai's Loaner Contract: Service Manager Tray Nichols confirmed in writing (email 12/15/25, 7:42 AM) that loaner customers are liable for "ANY new damage that was not present before," including: Rock chips from highway driving Door dings in parking lots Small scratches from normal use Customer pays all repair costs Customer pays insurance deductible Customer risks insurance rate increases Why This Creates Barrier to Recall Completion Statistical Reality: AAA research: Average driver gets 1-2 windshield rock chips per year Over 36-day recall service period, rock chips are statistically inevitable Door dings in parking lots over 5+ weeks are unavoidable Customer cannot prevent damage no matter how careful Financial Risk to Customer: Potential repair costs: $500-1,000+ Insurance deductible: $500-1,000 Insurance rate increases: Long-term costs Total risk: $1,000-2,000+ for "free" recall Customer's Forced Choice: Use loaner → Risk $1,000-2,000+ in costs Don't use loaner → Pay for alternative transportation ($834.60 in my case) Delay/avoid recall → Keep driving defective vehicle Result: Financial disincentive to complete recall

I bought a car in Hyundai ELANTRA2024 at drivers Mart in Orlando, Florida. About a month after I bought the car I brought it back for something to service dealership area and let them know that the paint was coming off my car. I did notice that there was a tiny little spot that someone putcover paint about a half inch to an inch. The service people the dealership told me that there was a known classaction lawsuit. They weren’t sure what had happened. I looked up the Class action lawsuit for peeling paint, and it did state that there was one for white, beige, and light blue in Canada that was an ongoing lawsuit. The one for US was only doing certain white vehicles. But there was a class action lawsuit for USA, but it was dismissed I think because they thought that it had to do with pebbles or something that came on the freeway etc. basically said it was buyers fault. So now I have taken it to Hyundai dealerships talking to corporate office making appointments four times, now my car as you see is almost 12 inches in diameter by eight more or less and getting bigger by minute because every time I wash the car{has to be by hand, or it rains. My car is bubbling the paint the paint on my car is all the way down to the metal. The metal is not protected so it’s actually rusting, etc. every time it rains it will add another couple inches to my paint coming off. I have called the corporate office again and got my answer on Wednesday, January 5 stating that there’s nothing else they can do, because my car’s is not on the recallThis does not make any sense. Obviously there’s a Facebook/Google sites called Hyundai paint peeling 7.7 k people are in the same predicament and very upset at Hyundai motors not doing anything. Is there any governments or state regulations that are helping people get their car painted or helping people have them be accountable for everything that needs to be done? Government/local have done nothing what is the agency that we need to contact?