Without warning, the rear, driver side door was unable to be opened from the inside or outside. Several months later in October 2023, the same issue has happened with the rear passenger side door. This a a safety issue because passengers will become trapped inside the vehicle since the doors are unable to be opened from the in…
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Without warning, the rear, driver side door was unable to be opened from the inside or outside. Several months later in October 2023, the same issue has happened with the rear passenger side door. This a a safety issue because passengers will become trapped inside the vehicle since the doors are unable to be opened from the inside or outside! A Technical Service Bulletin has now been issued, however the dealership says that they are unable to replace the defective latches on the remaining two doors UNTIL THE PARTS FAIL! This would be the driver's and front passenger doors. The service technician JOKED that I would have to "Duke's of Hazard" the car and crawl out of the window if the driver's door failed!
NHTSA ODI #11557161
Mileage unknown · Nov 16, 2023
Electrical SystemEngineStructure
The doors will randomly stop working intermittently causing passengers to be stuck in the vehicle and in the event of an emergency making it difficult to safely exit the vehicle. The vehicle while In motion the engine would not function probably and would be flashing different engine light but never a code and the engine would s…
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The doors will randomly stop working intermittently causing passengers to be stuck in the vehicle and in the event of an emergency making it difficult to safely exit the vehicle. The vehicle while In motion the engine would not function probably and would be flashing different engine light but never a code and the engine would stop
NHTSA ODI #11555501
Mileage unknown · Nov 7, 2023
Structure
Doors will not open
NHTSA ODI #11554018
Mileage unknown · Nov 6, 2023
Structure
The driver's side door handle does not open on the first attempt. I have to pull between two and six times to get the door to open. This occurs attempting to enter the vehicle. I have not had issues attempting to leave the vehicle yet. It occurs after the doors have been locked. It does not matter if the door was locked using th…
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The driver's side door handle does not open on the first attempt. I have to pull between two and six times to get the door to open. This occurs attempting to enter the vehicle. I have not had issues attempting to leave the vehicle yet. It occurs after the doors have been locked. It does not matter if the door was locked using the fob or the button on the door handle. It also does not matter if the doors were unlocked using the fob or the button on the door handle.
NHTSA ODI #11553747
Mileage unknown · Oct 27, 2023
Structure
The body of our car has been losing paint in big strips. As we drive, large paint chunks will fly off parts of our vehicle. Hyundai is aware that their 2017 "white pearl" Elantras are having this issue; however, they refuse to do anything to help with the cost of repainting the car. They claim that an extended paint warranty was…
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The body of our car has been losing paint in big strips. As we drive, large paint chunks will fly off parts of our vehicle. Hyundai is aware that their 2017 "white pearl" Elantras are having this issue; however, they refuse to do anything to help with the cost of repainting the car. They claim that an extended paint warranty was issued until Dec. 10, 2022; however, the paint issue on our vehicle just began happening on October 11, 2023. On Oct. 11, we had another motorist stop us at a light to tell us that paint came off the roof of our car onto their windshield as we were driving down a state road. Paint is now bubbling and beginning to peel from different places on the vehicle (the roof, the hood, and the passenger side door). It is dangerous to other motorists on the road as the large strips of paint flying off can be distracting and/or can obstruct their view if/when it lands on their windshield.
NHTSA ODI #11552291
Mileage unknown · Sep 27, 2023
Electrical SystemStructure
For the people that have the doors that will not lock or unlock there has been a resolution for that and I am surprised that it isn’t on this site. It’s called “ DOOR LATCH REPLACEMENT(WARRANTY EXTENSION TXXL” number 21-BD-006H you can go to any Hyundai dealership and they will replace it free of charge. I had to do my own resea…
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For the people that have the doors that will not lock or unlock there has been a resolution for that and I am surprised that it isn’t on this site. It’s called “ DOOR LATCH REPLACEMENT(WARRANTY EXTENSION TXXL” number 21-BD-006H you can go to any Hyundai dealership and they will replace it free of charge. I had to do my own research since nobody would help me, including this website to find out the information. This is very disappointing that there was no recall or any information to help anybody regarding this situation. Especially since it’s a huge safety issue. Not to mention when it rains my car leaks which could be the cause. I do not know, but I will never buy another Hyundai ever again. The lack of support from anybody is null and void and you are on your own to find the information. So nobody has to do the work I uploaded the file for you.
NHTSA ODI #11546750
Mileage unknown · Aug 23, 2023
Structure
The rear driver side door will not open from either the outside, nor the inside. This is a major safety concern for any passengers that ride in the backseat, especially children. I just bought this vehicle on 08/12/2023 and was unaware of the issue until after purchasing the vehicle upon leaving the dealership. The dealership ha…
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The rear driver side door will not open from either the outside, nor the inside. This is a major safety concern for any passengers that ride in the backseat, especially children. I just bought this vehicle on 08/12/2023 and was unaware of the issue until after purchasing the vehicle upon leaving the dealership. The dealership has been made aware, and quoted that they'd "take a look at it" when I bring the vehicle in to be serviced for another predetermined purpose. But, that hasn't been scheduled as of yet. I researched this and can't find if Hyundai has an active recall for this on the 2017 Elantra, but many others have made complaints that this has happened to them. This is very scary to think that it could happen to the other door as well and trap my child, or any passenger, in an emergency!
NHTSA ODI #11540258
Mileage unknown · Jul 24, 2023
Structure
Rear passenger doors will not open from inside or outside. Only will open occasionally after repeatedly pulling aggressively. Or getting into back seat to push on the cable within door handle. It is a safety hazard to get my kids out of the back seat.
NHTSA ODI #11534187
Mileage unknown · Jul 21, 2023
Structure
Exterior and interior door handles failed to open vehicle door. Handle may work upon repeated engagement, but this does not always work. This is happening on both rear and front doors, both driver and passenger side. This endangers people's safety both inside and out. Should a person need to quickly exit a scenario (a woman bein…
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Exterior and interior door handles failed to open vehicle door. Handle may work upon repeated engagement, but this does not always work. This is happening on both rear and front doors, both driver and passenger side. This endangers people's safety both inside and out. Should a person need to quickly exit a scenario (a woman being chased or threatened) the exterior door handle failing puts her at risk of unnecessary danger. Should this car be involved in an accident and people inside the car injured the failure of the door handle to open would prohibit help and aid to the people from people outside. Should the passengers or driver be incapacitated they could be trapped inside the vehicle, even with people there to assist them. The interior handles not opening could potentially cause severe injury or death to drivers or passengers. If doors cannot open from the inside than people inside the car cannot exit the car in the case of a crash or other hazardous situation. If no one is there to provide aid passengers inside the car may be trapped. No notice was given of the issue before it appeared. It began several months ago. My vehicle has not been inspected by a manufacturer or anyone else yet. My car has not yet had this issued confirmed by a dealer, but this is a well documented issue on youtube. Hyundai is also aware of the issue as they have issued a technical service bulletin for door latch replacement for "some" 2017 Hyundai Elantra models.
NHTSA ODI #11533640
Mileage unknown · Jun 18, 2023
Structure
I attempted to open my rear passenger driver side door and it wouldn't open from the outside, then tried inside door handle and still would not open. Tried the door lock and key fob. Still would not open. Searched on Google and many other people have the same issue with the same car where the rear driver side door will not open.…
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I attempted to open my rear passenger driver side door and it wouldn't open from the outside, then tried inside door handle and still would not open. Tried the door lock and key fob. Still would not open. Searched on Google and many other people have the same issue with the same car where the rear driver side door will not open. This is a safety hazard as you are unable to escape from the vehicle in an accident from that door.
Hyundai Motor America (Hyundai) is recalling certain 2017 Elantra vehicles. The affected vehicles may have a damaged Electronic Power Steering (MDPS) connector resulting in a loss of electric power steering assistance.
Consequence & remedy
Consequence: Loss of power steering assist would require higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the EPS motor, free of charge. The recall is expected to begin April 28, 2017. Owners may contact Hyundai customer service at 1-800-243-7766. Hyundai's number for this recall 161.
Hyundai Motor Company (Hyundai) is recalling certain 2017 Elantra vehicles. In the affected vehicles, the brake booster may fail, resulting in a loss of power brake assist.
Consequence & remedy
Consequence: A loss of power brake assist can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Hyundai has notified owners, and dealers will replace the brake system booster assembly, free of charge. The recall began on February 6, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 157.
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Consequence & remedy
Consequence: An air bag that does not inflate increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.