NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
289 reportsClear category filterMileage unknown · Oct 8, 2020
Engine
I PURCHASE THIS VEHICLE IN 7/2018 AND HAD IT FOR JUST OVER 2YEARS AND THE VEHICLE STARTED STALLING AND STOPPING THEN SOON JUST SHUT DOWN AS I WAS DRIVING. AFTER GETTING IT TOW HOME AND HAD A MECHANIC LOOK AT IT. I WAS TOLD THE ENGINE WAS BAD AND IT WAS NOT FIXABLE. I'M HAVE A CAR I'M FINANCING AND CAN'T USE THE CARE AGAIN. I HA…
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I PURCHASE THIS VEHICLE IN 7/2018 AND HAD IT FOR JUST OVER 2YEARS AND THE VEHICLE STARTED STALLING AND STOPPING THEN SOON JUST SHUT DOWN AS I WAS DRIVING. AFTER GETTING IT TOW HOME AND HAD A MECHANIC LOOK AT IT. I WAS TOLD THE ENGINE WAS BAD AND IT WAS NOT FIXABLE. I'M HAVE A CAR I'M FINANCING AND CAN'T USE THE CARE AGAIN. I HAVE CONTACT HYUNDAI FOR OVER A WEEK NOW AND NO ONE HAVE RESPONSE. MY CASE MANAGER WILL NOT CALL ME BACK ON THIS. I HAVE A CASE NUMBER AND CALL EVERYDAY AND ALL I GET IT RUDE SUPERVISOR WHO DO NOT CARE.
NHTSA ODI #11363377
74,000 miles · Oct 3, 2020
Electrical SystemEnginePower Train
PURCHASED A HYUNDAI ELANTRA 2017 FROM A DEALERSHIP ON JULY 7, 2020. THE 2ND DAY IT STALLED ON ME FEELING LIKE IT'S IN NEUTRAL WITH ENGINE LIGHT ON. I RETURNED TO THE DEALERSHIP AND THEY REPLACE THE IGNITION COIL AS AND SAID THEY ORDERED A PART TO RETURN IN 2 WKS. THIS HAD SOMETHING TO DO WITH THE AIRBAG UNDER THE PASSENGER SEAT.…
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PURCHASED A HYUNDAI ELANTRA 2017 FROM A DEALERSHIP ON JULY 7, 2020. THE 2ND DAY IT STALLED ON ME FEELING LIKE IT'S IN NEUTRAL WITH ENGINE LIGHT ON. I RETURNED TO THE DEALERSHIP AND THEY REPLACE THE IGNITION COIL AS AND SAID THEY ORDERED A PART TO RETURN IN 2 WKS. THIS HAD SOMETHING TO DO WITH THE AIRBAG UNDER THE PASSENGER SEAT. THEY KEPT THE CAR ANOTHER 2 WEEKS. I WAS HAPPY WHEN THEY CALLED THAT IT WAS READY. EACH TIME I HAD TO PAY THE 2 TOLLS TO GO TO THEM IN JERSEY. BEFORE I GOT ON THE GARDEN STATE GOOD, THE CAR STARTED SHAKING, COULDN'T GO OVER 45 MPH WITH THE ENGINE LIGHT ON AGAIN. I RETURNED IT. THEY KEPT IT 2 WEEKS. I HAVE MY CAR WITH THE ENGINE LIGHT ON STILL AND CALLED TO COMPLAIN BUT UNABLE TO REACH A MANAGER EACH TIME. I USED UP OVER $200 OF TOLL MONEY WHICH I USED UP PLUS GETTING SOMEONE TO TAKE ME TO DROP OFF OR PICK UP THE CAR HAD TO PAY FOR GAS AND TOLL. PRODUCED THE E-ZPASS RECEIPTS AND EVERYTHING AND EVERY TIME I GO AND ASK FOR THE REFUND, THE OWNER IS NEVER THERE. I DO NOT WANT TO HAVE MY NEW CAR BREAK DOWN WITH ME IN THE MIDDLE OF WINTER. I REQUESTED A LIST OF THE THINGS THAT WERE DONE TO TRY TO RESOLVE THE ENGINE LIGHT ISSUE SEVERAL TIMES EVEN FROM THE SALESMAN WHO DOES NOT TAKE MY CALLS OR WHEN HE DOES, HE DON'T KNOW WHAT TO TELL ME. SAID HE'LL ASK AND GET BACK TO ME. NO RESPONSE. THE FIRST DAY I PAID FOR THE CAR AND WE WERE HAPPY TO BE GOING HOME, MY DAUGHTER AND I NOTICED THE FRONT BUMPER ALL BROKEN UP AND IT WASN'T LIKE THAT WHEN WE INSPECTED AND CHOSE IT BEFORE PAYING. THE SALESMAN SAL SAID THERE'S NOTHING HE CAN DO ABOUT THAT AS I ALREADY PAID FOR THE CAR AND MUST ACCEPT IT THAT WAY. I BROUGHT IT TO A SALESWOMAN ATTENTION THE LAST TIME I WENT TO PICK UP MY CAR AND THEY ONLY SAID THE MANAGER/OWNER WILL REACH OUT TO ME. NEVER HEARD FROM THEM. STILL DIDN'T RECEIVE PLATES. I FEEL LIKE THEY TOOK ADVANTAGE OF ME AS A SENIOR CITIZEN.
NHTSA ODI #11362497
40,600 miles · Sep 24, 2020
EnginePower Train
ENGINE TURNED OFF WHILE DRIVING, USUALLY AFTER BRAKING BUT ALSO WHILE IN MOTION. LUCKILY, IT WAS AT A STOP LIGHT OR WHILE I WAS IN LIGHT TRAFFIC. IT HAS HAPPENED ON MORE THAN ONE OCCASION AFTER DRIVING AN AVERAGE OF 30-40 MINUTES. THERE DOESN'T SEEM TO BE A PATTERN OR A SPECIFIC REASONING AS TO WHY.
NHTSA ODI #11360890
24,459 miles · Sep 17, 2020
Engine
THROTTLE POSITION SWITCH HESITATES UPON ACCELERATION. VEHICLE WAS IN MOTION, ON A CITY STREET AND HIGHWAY. ENGINE SEEMED TO HAVE NO POWER.
NHTSA ODI #11355679
48,000 miles · Sep 14, 2020
Engine
IGNITION COIL PACK FAILURE. 1 COIL PACK FAILED (STARTED FAILING AT 40,000 AND IT WAS 44,000MI BEFORE THE ISSUE WAS FIXED ) & ANOTHER IS FAILING (AT APROX48,000). I HAD TO TAKE MY CAR TO HYUNDAI MULTIPLE TIMES TO HAVE THIS RECTIFIED AND IN THAT TIME MY VEHICLE WAS RUNNING ROUGH AT IDLE, WHILE DRIVING. THE VEHICLE ATTEMPTED TO STA…
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IGNITION COIL PACK FAILURE. 1 COIL PACK FAILED (STARTED FAILING AT 40,000 AND IT WAS 44,000MI BEFORE THE ISSUE WAS FIXED ) & ANOTHER IS FAILING (AT APROX48,000). I HAD TO TAKE MY CAR TO HYUNDAI MULTIPLE TIMES TO HAVE THIS RECTIFIED AND IN THAT TIME MY VEHICLE WAS RUNNING ROUGH AT IDLE, WHILE DRIVING. THE VEHICLE ATTEMPTED TO STALL WHILE DRIVING AT INTERSTATESPEEDS ON A MERGE RAMP BETWEEN TWO INTERSTATES DURINGTHEFIRST INSTANCE OF FAILURE. HYUNDAI WOULD NOT RECTIFY THE ISSUE WITHOUT A CHECK ENGINE LIGHT PRESENTED AT THE DEALERSHIP. THE FIRST COIL PACK WAS REPLACED. NOW ANOTHER COIL PACK IS FAILING AND THE DEALERSHIP REFUSES TO FIX THE MATTER WITHOUT A CHECK ENGINE LIGHT. I VISITED THE DEALERSHIP AND REPORTED MY MOST RECENT FAILING IGNITION COIL ON 9/1/2020. THE ROUGH IDLE AND RUNNING ROUGH IS BECOMING MORE FREQUENT WHICH MEANS THE VEHICLE IS LIKELY TO STALL WHILE DRIVING. THE 2017 KIA FORTE HAS THE SAME ENGINE AND HAS A TSB ON THIS ISSUE TO BE FIXED. THE FORTE NHTSA ID # IS 10127032. DUE TO THE STALLING WHILE DRIVING THIS IS A SAFETY ISSUE AND NEEDS TO BE RECTIFIED. MY VEHICLE IS UNDER MY FACTORY 5YR/ 60K WARRANTY WITH HYUNDAI AND I AM THE ORIGINAL OWNER.
NHTSA ODI #11354938
58,000 miles · Sep 11, 2020
EngineFuel/propulsion SystemVehicle Speed Control
IN FEBRUARY 2020, MY CHECK ENGINE LIGHT CAME ON AFTER MY CAR BEGAN TO SHAKE VIOLENTLY AND LOSE SPEED AS I DROVE ON THE CITY STREETS AND HIGHWAYS.THE SERVICEMAN REPLACED THE COILS IN MY CAR. WITHIN A WEEK, MY CAR STARTED TO SHAKE AND LOSE SPEED AGAIN. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY "FIXED" IT AGAIN TO NO AVAIL. I…
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IN FEBRUARY 2020, MY CHECK ENGINE LIGHT CAME ON AFTER MY CAR BEGAN TO SHAKE VIOLENTLY AND LOSE SPEED AS I DROVE ON THE CITY STREETS AND HIGHWAYS.THE SERVICEMAN REPLACED THE COILS IN MY CAR. WITHIN A WEEK, MY CAR STARTED TO SHAKE AND LOSE SPEED AGAIN. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY "FIXED" IT AGAIN TO NO AVAIL. IN EARLY MARCH, MY CAR WAS STILL EXPERIENCING THE SAME PROBLEMS: SHAKING VIOLENTLY AND LOSING SPEED AS I DROVE ON BOTH THE HIGHWAY AND ON CITY STREETS. I CHOSE TO TRY A DIFFERENT SERVICE CENTER. THEY ATTEMPTED TO FIND A PROBLEM WITH MY CAR BY RUNNING THE CODES, BUT HE SAID THAT NOTHING POPPED UP ON THE SCREEN. I TOLD HIM THAT MY CHECK ENGINE LIGHT FLASHES ON AND OFF WHEN I PUT MY FOOT ON AND OFF OF THE ACCELERATOR. HE SENT ME ON MY WAY WITHOUT FIXING MY CAR, BUT HE TOLD ME TO BRING MY CAR BACK INTO THE SERVICE CENTER WITHOUT SHUTTING OFF MY CAR AS SOON AS THE CHECK ENGINE LIGHT COMES ON THE DASHBOARD. HE TOLD ME THAT THIS WAS IMPORTANT, BECAUSE IT WOULD HELP THEM BE ABLE TO DETECT THE ISSUE. WITHIN 15 MINUTES OF PULLING OFF OF THE PARKING LOT, MY CHECK ENGINE LIGHT FLASHED BACK ON AND MY CAR BEGAN TO SHAKE AND LOSE SPEED AGAIN. I TURNED AROUND IMMEDIATELY AND TOOK MY CAR BACK. THEY FLUSHED OUT THE FUEL LINE SYSTEM. WITHIN TWO WEEKS, I BROUGHT MY CAR BACK FOR THE SAME THING, BUT THE SERVICEMAN TOLD ME THAT HE COULD NOT FIND ANY ISSUES SINCE THE COMPUTER SHOWED NO ISSUES. EVERY TIME I TAKE MY CAR INTO A HYUNDAI REPAIR CENTER, THEY TELL ME THAT THEY CANNOT DETECT ANY ISSUES WITH MY CAR, ALTHOUGH I TELL THEM THAT MY CAR BEGINS TO SHAKE AND LOSE SPEED RANDOMLY. IT IS NOW SEPT. 2020, AND I AM STILL HAVING THE SAME ISSUES. I AM SCHEDULED TO TAKE MY CAR INTO A NEW HYUNDAI SERVICE CENTER IN A NEW STATE. THIS IS A DANGEROUS CAR PROBLEM THAT THREATENS THE SAFETY OF ME AND OTHER DRIVERS ON THE ROAD. HYUNDAI NEEDS TO TAKE ACTION NOW!
NHTSA ODI #11354514
2 miles · Sep 9, 2020
Electrical SystemEngineVehicle Speed Control
ONCE AGAIN THE CAR BEGAN TO SHAKE VIOLENTLY AND STARTED LUNGING FORWARD WHILE DRIVING WITHIN CITY LIMITS. CHECK ENGINE WARNING LIGHT CAME ON. I PULLED OVER AND SHUT THE CAR OFF. WHEN I RESTARTED THE CAR, THE CHECK ENGINE LIGHT WAS NO LONGER ILLUMINATED AND THE CAR SEEMED TO DRIVE SOMEWHAT NORMALLY. THIS WAS NOT THE FIRST TIM…
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ONCE AGAIN THE CAR BEGAN TO SHAKE VIOLENTLY AND STARTED LUNGING FORWARD WHILE DRIVING WITHIN CITY LIMITS. CHECK ENGINE WARNING LIGHT CAME ON. I PULLED OVER AND SHUT THE CAR OFF. WHEN I RESTARTED THE CAR, THE CHECK ENGINE LIGHT WAS NO LONGER ILLUMINATED AND THE CAR SEEMED TO DRIVE SOMEWHAT NORMALLY. THIS WAS NOT THE FIRST TIME THIS HAPPENED, AND FROM WHAT I CAN TELL BY READING OTHER SIMILAR COMPLAINTS ON THE NHTSA WEBSITE, SEVERAL PEOPLE ARE HAVING THESE ISSUES AS WELL. IT APPEARS TO BE THE ECM, ENGINE CONTROL MODULE. HYUNDAI NEEDS TO ADDRESS THIS ISSUE ASAP. IT IS VERY DANGEROUS TO DRIVE THIS VEHICLE. DO NOT ALLOW THEM TO SAY YOU NEED NEW SPARK PLUGS OR A SOFTWARE UPDATE. THIS IS A SAFETY ISSUE THAT NEEDS A RECALL IMMEDIATELY.
NHTSA ODI #11354016
85,000 miles · Aug 29, 2020
EnginePower Train
WHILE DRIVING, ENGINE WOULD TURN OFF WHILE DRIVING. AS I ATTEMPTED TO ACCELERATE THE ENGINE WOULD BE OFF (NO ACCELERATION) AND THE ENGINE, OIL, AND BATTERY LIGHTS WOULD COME ON. DASHBOARD ELECTRONICS AND RADIO WOULD STAY ON. PUT THE CAR IN PARK, TURN IT OFF, TURN IT BACK ON - NO DASHBOARD LIGHTS ON AND THE CAR NOW DRIVES AS NORM…
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WHILE DRIVING, ENGINE WOULD TURN OFF WHILE DRIVING. AS I ATTEMPTED TO ACCELERATE THE ENGINE WOULD BE OFF (NO ACCELERATION) AND THE ENGINE, OIL, AND BATTERY LIGHTS WOULD COME ON. DASHBOARD ELECTRONICS AND RADIO WOULD STAY ON. PUT THE CAR IN PARK, TURN IT OFF, TURN IT BACK ON - NO DASHBOARD LIGHTS ON AND THE CAR NOW DRIVES AS NORMAL. ALL INSTANCES HAPPENED WHILE VEHICLE WAS IN MOTION ON CITY STREETS, MOST INSTANCED HAPPENED WHILE THE VEHICLE WAS TURNING. THE FIRST TIME THIS HAPPENED I TOOK IT TO HYUNDAI LAKELAND. THEY SAID IT WAS BECAUSE I HAD LOW OIL (NO OIL INDICATOR LIGHT HAD BEEN ON). "FIXED" IT BY DOING AN OIL CHANGE. ALL SUBSEQUENT OIL CHANGES HAVE BEEN DONE AT HYUNDAI LAKELAND. 8 MONTHS LATER I EXPERIENCED THE SAME PROBLEM. CAR TAKEN TO HYUNDAI LAKELAND. DIAGNOSED AS BAD SENSORS IN THE ENGINE (SENDING INCORRECT INFORMATION ABOUT WHEN THE ENGINE NEEDS POWER) AND A BAD CRANKSHAFT (AS A RESULT OF THE STALLING AND BAD SENSORS). BECAUSE OF THE MULTIPLE OCCASIONS THAT THIS HAS OCCURRED AND THE DIFFERENT DIAGNOSES THAT IT HAS HAD FROM THE SAME DEALERSHIP, I AM UNSURE IF THIS ISSUE HAS BEEN TAKEN CARE OF WITH THE LAST REPAIR. AN ENGINE THAT TURNS OFF WHILE THE VEHICLE IS IN MOTION CREATES A DANGEROUS SITUATION OF THE DRIVER AND OTHERS AS THE VEHICLE CEASES FORWARD MOTION. I HAVE BEEN LUCKY THAT THIS ISSUE HAS NOT RESULTED IN A TRAFFIC ACCIDENT.
NHTSA ODI #11351975
39,000 miles · Aug 26, 2020
Electrical SystemElectronic Stability Control (esc)Engine
MY CAR HAD RECENTLY BEGAN TO SHAKE AND BUCK VIOLENTLY WHILE DRIVING WITH NO WARNING LIGHTS OR INDICATORS AT 38,000 MILES. THREE WEEKS AGO BEFORE A REGULAR MAINTENANCE APPOINTMENT AT MY HYUNDAI DEALERSHIP WHERE I BOUGHT THE !CAR, AS I TURNED OVER THE IGNITION AND ACCELERATED THE CAR BEGAN TO BUCK AND SHAKE VIOLENTLY. AS I PRESSED…
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MY CAR HAD RECENTLY BEGAN TO SHAKE AND BUCK VIOLENTLY WHILE DRIVING WITH NO WARNING LIGHTS OR INDICATORS AT 38,000 MILES. THREE WEEKS AGO BEFORE A REGULAR MAINTENANCE APPOINTMENT AT MY HYUNDAI DEALERSHIP WHERE I BOUGHT THE !CAR, AS I TURNED OVER THE IGNITION AND ACCELERATED THE CAR BEGAN TO BUCK AND SHAKE VIOLENTLY. AS I PRESSED THE GAS, THE CAR WOULD NOT ACCELERATE. I WAS IN THE MIDDLE OF TRAFFIC IN WASHINGTON, D.C. SO ONCE I WAS ABLE TO SAFELY MOVE OVER, I TURNED THE CAR OFF AND BACK OVER. NO SHAKING AND CONTINUED AS NORMAL. ONCE I TOOK THE CAR IN THE FOLLOWING WEEK, I WAS TOLD EVERYTHING WAS FINE AND MADE SURE TO MENTION THE SHAKING AND BUCKING AND WAS TOLD THAT THEY DIDN'T SEE ANYTHING. THE NEXT DAY FOLLOWING SERVICE AND RECEIVING MY CAR BACK, MY CAR BEGAN TO SHAKE VIOLENTLY AGAIN. STILL NO WARNING LIGHT INDICATOR. I RETURNED THE CAR TO THE MECHANIC WHERE MY COIL PACKS WERE UPDATED (I BOUGHT MY CAR MARCH 2017 AND WAS NEVER TOLD ABOUT ANY RECALLS ON COIL PACKS THAT RELEASE LATE 2017 UNTIL THIS MOMENT). ONCE I RECEIVED MY CAR BACK I WAS INFORMED THAT EVERYTHING WAS OKAY. WELL IT WAS NOT. THE NEXT DAY I'M DRIVING MY CAR A SHORT DISTANCE WHEN TWO HARD SHAKES HAPPENED. ONE SOUNDED LIKE TWO METAL PIECES COLLIDING. I PULLED OVER AND TURNED THE CAR OFF AND BACK OVER. THE MALFUNCTION INDICATOR LIGHT IS NOW PERMANENTLY ON. I HAD TO HAVE MY CAR TOWED AND NOW BEING TOLD IT COULD BE THE TRANSMISSION BUT NO UPDATES. SERIOUSLY UNSAFE AND COULD'VE NOW BEEN IN MULTIPLE ACCIDENTS ALTHOUGH I'VE REGULARLY SERVICED AT THE DEALERSHIP I PURCHASED MY CAR.
NHTSA ODI #11351302
70,000 miles · Aug 12, 2020
Engine
2017 HYUNDAI ELANTRA USED RAN GREAT FOR A WHILE, THE ONE OF THE FOUR COILS WENT BAD, STARTED TO SHAKE AND THE DEALER REPLACED THE COIL, AND RAN GREAT, AND NOW THE CAR STARTED SHAKING AGAIN AND CHECK ENGINE LIGHT CAME ON AND I SET AN APPOINTMENT FOR THE DEALER THE DAY I TAKE TO THE DEALER THE CHECK ENGINE LIGHT WENT OUT AND IT …
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2017 HYUNDAI ELANTRA USED RAN GREAT FOR A WHILE, THE ONE OF THE FOUR COILS WENT BAD, STARTED TO SHAKE AND THE DEALER REPLACED THE COIL, AND RAN GREAT, AND NOW THE CAR STARTED SHAKING AGAIN AND CHECK ENGINE LIGHT CAME ON AND I SET AN APPOINTMENT FOR THE DEALER THE DAY I TAKE TO THE DEALER THE CHECK ENGINE LIGHT WENT OUT AND IT WAS RUNNING GREAT, SO I TOOK IT TO THE DEALER ANYWAY AND THEY TOLD ME IT WAS THE COIL, AND IT WASN'T COVERED UNDER WARRANTY ANYMORE, BUT THE CAR WAS RUNNING GREAT, SO I'VE BEEN DRIVING IT, AND NOW EVERY NOW AND THEN IT SHAKES THE CHECK ENGINE LIGHT COMES ON AND WHEN I STEP ON THE GAS THE CHECK ENGINE LIGHT GOES OUT AND THE CAR RUNS GREAT. THERE SHOULD BE A RECALL!
NHTSA ODI #11348777
Official recalls
4Mar 28, 2017
Hyundai Motor America (Hyundai) is recalling certain 2017 Elantra vehicles. The affected vehicles may have a damaged Electronic Power Steering (MDPS) connector resulting in a loss of electric power steering assistance.
Consequence & remedy
Consequence: Loss of power steering assist would require higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the EPS motor, free of charge. The recall is expected to begin April 28, 2017. Owners may contact Hyundai customer service at 1-800-243-7766. Hyundai's number for this recall 161.
Jan 26, 2017
Hyundai Motor Company (Hyundai) is recalling certain 2017 Elantra vehicles. In the affected vehicles, the brake booster may fail, resulting in a loss of power brake assist.
Consequence & remedy
Consequence: A loss of power brake assist can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Hyundai has notified owners, and dealers will replace the brake system booster assembly, free of charge. The recall began on February 6, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 157.
Dec 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Apr 21, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Consequence & remedy
Consequence: An air bag that does not inflate increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.