2017 Hyundai Elantra

Started having intermittent misfires on various cylinders, specifically cylinder 3. (Code P0303) This would mainly cause the engine to stall, or idle. No accidents or injuries to report, but having a car stall out at 80 MPH on the freeway is certainly scary as hell. Just frustration and possible damage to other parts of the engine (spark plugs and some wiring). Took vehicle into local auto shop where they reproduced the problem, but informed me of TSB 20-FL-001H, which can only be fixed by a Hyundai dealership due to the ECM reprogramming and the proprietary nature of the tool to perform that. As such I have taken the vehicle to a Hyundai Dealership where, again, they were able to find and diagnose the problem, as well as determine the spark plugs were likely fouled by the known-faulty ignition coil packs. This is the third time in 75,000 miles I've replaced them.

The engine stalled out while driving on the highway. No indicator warning lights came on. The vehicle would not restart. Had to be pushed off the road. Prior to the engine, the tire pressure gauge warning indicator light did not work when tire went flat. I was driving on the interstate 23 back end slid. I pulled off the road and the driver side back tire was completely flat. Put on spare tire.all the lights on dash came on . Went straight to tire garage had 2 tires on back put on. The vehicle is at Tim Short Hyundai dealership in Pikeville Ky. Has been there since 03/11/2022. The engine problem occurred 02/26/22. I had vehicle taken to Carbon Auto Repair shop in Paintsville Ky. The mechanic stated the engine would have to be replaced. I called Hyundai dealership and informed what happened. They scheduled an appointment for inspection. Case # 19459076. Case Manager is Shemroy # is 1-833-462-8722 ext65413. Tim Short Hyundai dealership in Pikeville Ky # is 1-606-437-1300. I have called the dealership several occasions no results or they leave me on the line until it automatically hangs up. They do the Case manager same way.I have only had the vehicle for a 1 year and it is only 4years old total. This is a safety hazard. Multiple vehicles were around me both incidents. I have seen recalls on same make and model as my vehicle. I just don't want this to continue to happen.i would appreciate any help. I uploaded emails to show as well as I have several voicemails saved. I just want the right thing done. Also the paint has peeled off hood roof and now the side panels. The vehicle is at dealership in Pikeville Ky if you would inspected it. Has been there since this occurred.

The car would die while going down the interstate. It would just shut off and you would have to try to safely get off of the road and shut it off and restart it. 60K? miles on the car. We took it to several places to have diagnostic test run and was told it was this sensor then another sensor. Nothing was fixing the problem. Then was told it was the timing. Ended up 2 cam sprockets had to be replaced. Check engine light did come on. This could be a serious hazard if you were not able to get out of the way of other traffic.

While sitting at a busy red light (02/15/2022), the car just cut off. No warnings, no lights, just cut off. After several attempts, I managed to get car started. Traffic was piled up behind me. I took it to a local auto store that will run engine checks for free. No problems were found. The employee said it just registered "recharge battery". The car had no more problems that day. I did report it and was supposed to "stop by dealership" in the next few days, as this was "not a safety issue and it could be recharged quickly". The next evening, my daughter drove me to the store for some needed items. On the way back, she was slowly veering right at a yield sign and the engine cut off again. It was dark and the way the road curved, cars coming from behind us would not be able to see us. We were afraid that we would be hit from behind, causing injury to us and anyone in the other vehicle. The car would not restart. As the car was still slightly rolling, my daughter tried to veer over into a parking lot, to get us to safety. In the darkness, she was unable to see a ditch beside the entrance of parking lot and we fell straight into it, headfirst. We called for a sheriff's deputy, who came quickly. He mentioned that we were not in a safe area for "strangers". He placed his car, with his lights flashing, in the lane, near the intersection, in order to alert drivers coming near. I was told to have it towed to dealership. (I had just purchased it 12/24/2021.) Deputy did not make a formal report, as he stated their policy is to NOT do that in accidents with just one car. We had the car towed as instructed and a friend came to drive us home. This started a long, legal process with the dealership, which I can give further details on, if needed. My daughter and I could have easily been hit from behind. We could have been severely injured or lost our lives. An unsuspecting driver veering right at that intersection could have had the same fate, as it was too dark to see our car.

For almost 2 years now I have had issues with my vehicle. In the middle of me driving, all the light would come on and sometimes just the engine light and the car would proceed to stop working. This had happened on the highway while I was pregnant and I almost got into a major accident. I have major anxiety because of the situation. Each time I would get the car towed to the dealership where I purchased it. They will have my car for months at a time, notify me when the issue is supposedly resolved and then return car back to me. A week or 2 later, the problem would happen again. I have had to take my car to the shop 5 major times. My safety, my child’s safety, and husband’s safety have been placed in jeopardy. I am very afraid to even step foot in the car. The problem has never been fixed. My car is currently at the dealership receiving service for the same issue. I am still paying on the car and it hasn’t worked for almost 2 years. I’ve tried to sell the car back to the dealership but they said there is a negative equity on the car and they aren’t willing to pay the difference. When I mention to them all that I have been through with the car, I am told the situation sucks but there is nothing they can do. This car should have been recalled from the beginning and no one ever reported it. I was told by an attorney that after the fourth time, there should have been alternative solutions such as: replacement of the vehicle or compensation. It still makes me feel scared to trust that they will fix the issue because as I have mentioned before, the problem keeps occurring. I have reported to the National BBB and I have 2 cases open with Hyundai Customer Care Center. Hyundai Customer Care Center has yet to respond to me. This issue has effected my ability to go to work because I don’t have transportation, my credit, my safety and family’s safety and overall wellbeing. I’ve tried several times to get this matter resolved. I have all of my receipts.