My trunk latch hasn’t worked since January. I took it in to McCarthy Olathe Hyundai in Olathe, KS on January 13th for an appointment but they didn’t have the parts available so we rescheduled. When the parts were in, my fiancé took it back on February 18th, 2025 but was told that the repair couldn’t be done since there was previ…
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My trunk latch hasn’t worked since January. I took it in to McCarthy Olathe Hyundai in Olathe, KS on January 13th for an appointment but they didn’t have the parts available so we rescheduled. When the parts were in, my fiancé took it back on February 18th, 2025 but was told that the repair couldn’t be done since there was previous trunk damage. I explained via the telephone that the damage to my truck was minor from an incident two years prior and that it hasn’t caused any issues with opening or shutting the trunk since. But the gentleman I talked to reiterated that the recall repair to my trunk latch couldn’t be done. I recently found out that the recall was marked as completed when it was not. I don’t know what to do!
NHTSA ODI #11672112
Mileage unknown · Jul 7, 2025
Unknown Or Other
UNKNOWN
NHTSA ODI #11671767
Mileage unknown · Jul 23, 2024
Unknown Or Other
The sun visors on both the driver and passenger sides of the car are made of plastic (under the fabric material). Both visors no longer work properly. The plastic body of the visor has cracked and broken which causes the visor to no longer stay in the up position. The passenger side only stays in the down position. But the drive…
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The sun visors on both the driver and passenger sides of the car are made of plastic (under the fabric material). Both visors no longer work properly. The plastic body of the visor has cracked and broken which causes the visor to no longer stay in the up position. The passenger side only stays in the down position. But the driver side is at an awkward position where it sticks out. It will not stay up and it does not go down. The vehicle has not been in an accident to have caused this to happen. The car has had one consistent driver within the family and the primary driver is typically the only person in the car. The broken visors are not from being abused or misused. The fact that the driver side visor protrudes and impedes the drivers view is a safety concern. If the car were to be in an accident the sun visor is at an angle that it could potentially cause face/head contusions. The passenger side visor failed roughly 3 years ago. The driver side visor failed June 2024.
NHTSA ODI #11604098
Mileage unknown · May 29, 2024
Unknown Or Other
The following dealerships owned by Paul Peebles, Humble Hyundai, North Freeway Hyundai and Baytown Hyundai are unwilling to service the recall unless a customer schedules a return appointment to have $1,040.64 dollars of recommended repairs. On [XXX] I made an appointment for [XXX] for the recall service. When I presented, the…
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The following dealerships owned by Paul Peebles, Humble Hyundai, North Freeway Hyundai and Baytown Hyundai are unwilling to service the recall unless a customer schedules a return appointment to have $1,040.64 dollars of recommended repairs. On [XXX] I made an appointment for [XXX] for the recall service. When I presented, they told me that they did not have the part because they could not order it until I came in to have a photo taken of my VIN & odometer. I was told I needed to come back and gave me a 21-point estimate of required immediate attention work needed. One of the items was an alignment noting Tires - Damage/Abnormal Wear. The four tires on my car were purchased from Discount Tires on [XXX] and the alignment was done at NTB on [XXX]. So obviously, this was fraud. I became very upset on [XXX] realizing I had wasted my time and money and then to top the insult was being lied to. My sister had the same recall serviced in Austin and did not need to make two appointments for the recall. When I took my car to North Freeway Humble on [XXX] to have the recall serviced, I was told that I had been put on a DO NOT SERVICE LIST by the three dealerships owned by Mr. Peebles, Mr. John Ray, the General Manager at Humble Hyundai and Tim Shipe, Service Director of the three dealerships, Humble, North Freeway and Baytown. I would like an independent mechanic shop to service the recall. I no longer trust my car to be serviced at the above dealerships due to their dishonest business practices. Please help. I contacted Hyundai Customer Service to request an independent mechanic shop I could have the recall serviced and they told me that I needed to have the work done at a dealership. They recommended dealerships three and four hours away from my home. Please assist me in finding an intendent mechanic to service the recall. I no longer trust my car to be serviced at the above dealerships My VIN [XXX] & [XXX] need service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
NHTSA ODI #11591431
Mileage unknown · May 27, 2024
Unknown Or Other
Haven't had any issues at the moment, but was wondering if the clock spring has ever been recalled on these vehicles.
NHTSA ODI #11590890
Mileage unknown · Apr 23, 2024
Unknown Or Other
The recall (code 256————-41D029R1) was fixed on my Hyundai Elantra today on April 23 2024.
NHTSA ODI #11584855
Mileage unknown · Apr 11, 2024
Unknown Or Other
I received a notice of the recall for the trunk latch function for my 2016 Hyundai elantra. I had to pay $450 out of pocket for this exact same problem in October 2022 and I want a refund. I was parked and went to open the trunk. Not only did the latch not work but also the trunk wouldn't close.
NHTSA ODI #11582477
Mileage unknown · Dec 24, 2023
StructureUnknown Or Other
A few years ago, my 2016 Hyundai Elantra hatch stopped opening. The hatch lever next to the drivers seat as well as the key fob button stopped working. I know there was a trunk latch recall number 208 from Oct. 2021. Hyundai told me there’s nothing I can do about it. I haven’t been able to get into my trunk for 3 years.
NHTSA ODI #11561704
Mileage unknown · Nov 27, 2023
Unknown Or Other
Paint peeling off in huge sections. Clear coat is fine but the paint is coming off in large amounts down to bare metal. Car is white in color
NHTSA ODI #11557101
Mileage unknown · Nov 17, 2023
Latches/locks/linkagesUnknown Or Other
The rear trunk latch released while traveling down highway. A Hyundai Dealer confirmed "internal trunk latch failure". Other models of Hyundai have had this problem recalled not this year. There was no warning.
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Elantra and 2016 Elantra GT vehicles. The driver's air bag inflator may rupture during deployment.
Consequence & remedy
Consequence: An air bag inflator that ruptures may result in sharp metal fragments striking the driver or passengers, increasing the risk of injury or death.
Remedy: Dealers will inspect and replace the air bag inflator, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed July 3, 2026. Additional letters will be sent once the final remedy is available, anticipated August, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 300. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 16, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Elantra vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence & remedy
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base sub-assembly, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 256.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.