2010 Hyundai Elantra

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH ON A SLIPPERY ROAD, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

OVER THE PAST 2 YEARS THE ELECTRIC POWER STEERING (EPS) ON MY 2010 HYUNDAI ELANTRA HAS FAILED MULTIPLE TIMES - THE POWER STEERING STOPS AND THE EPS LIGHT ON THE DASH ILLUMINATES. LUCKILY I WAS ALWAYS CLOSE TO HOME AND NO ONE WAS HURT. IT HAPPENS UNDER ALL KINDS OF CONDITIONS, GOING UPHILL / DOWNHILL / 50MPH OR 5MPH / TURNING / DRIVING STRAIGHT - THERE IS NOT A SINGLE 'ROAD CONDITION' OR 'DRIVING CONDITION' THAT CONSISTENTLY TRIGGERS THE FAILURE. I REPORTED THE PROBLEM TO HYUNDAI IN CONNECTION WITH LAST YEAR'S 'STOP LAMP SWITCH' RECALL. I HAD HOPED THE PROBLEMS WERE RELATED - THEY ARE NOT. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES (RUDE AND UNHELPFUL IS AN UNDERSTATEMENT). I HAVE HAD THE 'STOP LAMP SWITCH' REPLACED AS PART OF THE RECALL, AND ALSO THE 'AIR BAG CLOCKSPRING' REPLACED (WHICH I HAD TO PAY FOR), AND THE STEERING 'RE-CALIBRATED'. SINCE THESE REPAIRS THE EPS HAS FAILED ON A FEW SEPARATE OCCASIONS, AND I HAVE TAKEN IT TO THE MECHANIC TWICE MORE, AND NO ONE CAN FIGURE OUT WHY THE EPS IS JUST SHUTTING DOWN. THIS IS A SERIOUS AND POTENTIALLY FATAL DESIGN FLAW. I WOULD JUST LIKE TO KNOW WHAT THE ISSUE IS AND HOW TO SOLVE IT. BY NOW HYUNDAI HAS TO KNOW THIS WIDESPREAD PROBLEM. *TR

EARLIER THIS SUMMER MY FRONT PASSENGER WINDOW, DRIVER CONTROL WOULD ROLL THE WINDOW DOWN BUT NOT UP, THEN ABOUT 2 MONTHS LATER THE SAME ISSUE WITH THE DRIVER SIDE REAR WINDOW IT IS VERY PUZZLING HOW THE DRIVER CONTROL WILL LOWER THE INVOLVED WINDOWS, BUT ITS AS IF THE DRIVER CONTROLS ARE DEAD WHEN TRYING TO ROLL UP??? BUT IF YOU USE THE UP SWITCH ON THE DOOR THE WINDOW IS ASSOCIATED WITH THEY WORK BOTH WAYS. RISKY IN SOME OF THE AREAS I HAVE TO TRAVEL FOR WORK TO REACH OVER OR BEHIND YOU TO PUT UP WINDOWS! HAD ANYONE EXPERIENCED THESE PROBLEMS? *TR

LIKE SEVERAL OTHER COMPLAINTS, THE EPS LIGHT CAME ON AND THE POWER STEERING SHUT DOWN, MAKING THE CAR EXTREMELY DIFFICULT TO CONTROL. THE DEALER CALIBRATED THE EPS WITH A SOFTWARE UPDATE FOR A CHARGE OF APPROXIMATELY $100. THINGS WORKED FINE FOR A WEEK, DURING WHICH TIME THE CAR WAS DRIVEN ABOUT 500 MILES, BUT THEN THE SAME PROBLEM RECURRED. THE CAR WAS OUT OF WARRANTY BY 8,000 MILES BUT WAS STILL WITHIN THE FIVE YEAR WARRANTY TIME BY SEVERAL MONTHS. THE DEALER INFORMED HYUNDAI OF THE SITUATION, AND THEY APPROVED A "GOODWILL REPAIR" UNDER THE WARRANTY, WHICH CONSISTED OF RECALIBRATING AND REPLACING THE STEERING COLUMN ASSEMBLY AT NO ADDITIONAL COST, WHICH WOULD HAVE ORDINARILY HAD A CHARGE OF AROUND $2,000. I HAVE DELAYED REPORTING THIS FOR SEVERAL MONTHS TO BE CERTAIN THE REPAIR LASTED FOR A SIGNIFICANT LENGTH OF TIME. I ALSO WANTED TO REPORT, UNLIKE MOST OF THE OTHER COMPLAINTS, A RELATIVELY SATISFACTORY REMEDIATION OF THIS SERIOUS PROBLEM BY OUR DEALER AND HYUNDAI. NEVERTHELESS THIS PROBLEM LOOKS TO BE COMMON ENOUGH AND CERTAINLY IS SERIOUS ENOUGH THAT IT SHOULD HAVE HAD AN OFFICIAL SAFETY RECALL. *TR

I HAD DRIVEN AROUND 2 MILES WITHOUT ANY ISSUE AND WAS WAITING ON RED TRAFFIC LIGHT BEFORE ENTERING MY APARTMENT COMMUNITY. WHEN THE LIGHT TURNED GREEN I NOTICED THAT EPS INDICATOR HAS TURNED ON AND STEERING WHEEL IS JAMMED. THANKFULLY THE ROAD AHEAD WAS STRAIGHT AND I WAS ABLE TO MANEUVER THE CAR SAFELY OVER THE CURB WITH EXTREME DIFFICULTY. I TRIED THE SEQUENCE OF COMPLETE STOP AND START MULTIPLE TIMES BUT IT DID NOT RESOLVE THE ISSUE. I WILL BE TAKING THE CAR TO THE DEALER FOR DIAGNOSIS. THIS IS UTTERLY UNACCEPTABLE FAILURE WHICH HAS DEFINITE POTENTIAL OF RESULTING INTO ACCIDENT. *TR

TL* THE CONTACT OWNED A 2010 HYUNDAI ELANTRA. WHILE DRIVING 65 MPH, THE HOOD LATCH DISCONNECTED AND CAUSED THE HOOD TO OPEN AND CRASH THROUGH THE WINDSHIELD. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 103,000.

WITH MY CAR RUNNING, I WAS SITTING IN THE DRIVERS SEAT, WITH MY LEGS AND FEET OUTSIDE THE CAR, ON A DRIVE WAY. MY CAR CAME OUT OF PARK, INTO REVERSE AND DRUG MY FEET AND LEGS UNDER THE CAR, WHILE SHOOTING BACKWARDS. MY CAR STOPPED WHEN IT CAME TO REST ON ANOTHER CAR. THE PERSON, WHOSE CAR I HIT AND THE WOMEN FROM THE HOUSE, WHERE I WAS VISITING PULLED ME OUT FROM UNDER THE CAR. *TR

EPS LIGHT COMES ON AND THE POWER STEERING WOULD SHUT OFF. THIS HAPPEN ABOUT FOUR TIMES AND I ABLE TO SHUT THE CAR OFF, RESTART AND DRIVE. THE LAST TIME I WAS ON THE HIGHWAY AND IT HAPPEN AGAIN. LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND RESTARTED THE CAR. FIRST TIME AT THE DEALER, THEY SAID IT WAS JUST A COMPUTER UP-GRADE FOR $98. ONE WEEK LATER IT HAPPEN AGAIN. THIS TIME THE DEALER IS TELLING ME THE STEERING COLUMN NEED TO BE REPLACED BECAUSE OF A SENOR FOR $2,500 PLUS. WHAT'S GOING ON WITH THIS? I SEE ON THE INTERNET I'M NOT THE FIRST. WHY HAS THERE BEEN NO RE-CALL IF THIS SUCH AN ISSUE THAT COULD RESULT IN AN CRASH OR SOMEONE GETTING KILLED. IT CAN BE A GOOD THING IF I LOSE STEERING ON A HIGHWAY IN THE MIDDLE OF A RUSH-HOUR? *TR