RECENTLY, THE POWER STEERING FAILED WHILE DRIVING FEW TIMES. IT HAPPENED ALSO WHILE STARTING THE CAR. THE EPS LIGHT WENT ON AND THE STEERING COLUMN WOULDN'T BUDGE. I TURN THE CAR OFF AND BACK ON AGAIN, THE POWER STEERING WORKED UNTIL IT FAILS ON ROAD! I LOOKING ONLINE AND SAW RECALL # 127 ALONG WITH THOUSANDS OF COMPLAINTS AND …
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RECENTLY, THE POWER STEERING FAILED WHILE DRIVING FEW TIMES. IT HAPPENED ALSO WHILE STARTING THE CAR. THE EPS LIGHT WENT ON AND THE STEERING COLUMN WOULDN'T BUDGE. I TURN THE CAR OFF AND BACK ON AGAIN, THE POWER STEERING WORKED UNTIL IT FAILS ON ROAD! I LOOKING ONLINE AND SAW RECALL # 127 ALONG WITH THOUSANDS OF COMPLAINTS AND ACCIDENTS SERVICE MANAGER SAID THAT THERE WAS A STEERING COLUMN 'SOFTWARE UPDATE' RECALL IN 2015 DONE. I HAD NO ISSUE THEN. I GOT MESSAGE YESTERDAY SAYING IT WILL COST ME ABOUT $3,500 TO HAVE 'BURNT OUT' STEERING COLUMN FIX. THE STEERING COLUMN IS BURN OUT BECAUSE IT FAILS. THIS IS SUCH A CLEAR CASE OF MAJOR MALFUNCTION, EVIDENCED BY YOUR 2015 'SOFTWARE UPDATE' RECALL AND THE THOUSANDS OF ONLINE COMPLAINTS, ACCIDENTS AND HIGHWAY SAFETY INVOLVEMENT, THAT I AM STUNNED AND DISMAYED THAT HYUNDAI WON'T REPAIR IT. I AM ASKING YOU TO PLEASE CONSIDER HAVING THE ENTIRE STEERING COLUMN REPAIRED AT HYUNDAI EXPENSE. I RARELY DRIVE THE CAR AND WHEN I DO, I AM SO LIGHT ON IT. I SIMPLY CANNOT AFFORD TO PURCHASE A CAR AT THIS TIME AND REFUSE TO PAY THAT KIND OF MONEY TO REPAIR THAT, WHICH IS IT THE FAULT OF THE MANUFACTURE. PLEASE CONSIDER MY REQUEST. CAR AT MYRTLE BEACH HYUNDAI 1887 HIGHWAY 501MYRTLE BEACHSC29577
NHTSA ODI #11255753
Mileage unknown · Aug 22, 2019
Steering
EPS LIGHT RECENTLY CAME ON. TOOK CAR TO THE DEALER, DEALER SAYS THAT THE WHOLE STEERING COLUMN NEEDS REPLACED. CAR CURRENTLY DRIVES NORMALLY, BUT DEALER SAYS THAT POWER STEERING COULD BE LOST A ANY TIME. COST FOR REPAIR IS $3500.
NHTSA ODI #11245876
Mileage unknown · Aug 5, 2019
Steering
THE EPS LIGHT IS ON AT 135,000 MILES. THE STEERING MAKES A CLICKING NOISE EVERY TIME YOU MOVE THE WHEEL . HAVENT GOTTEN IN CONTACT WITH HYUNDAI AS OF TODAY, BUT WILL BE WRITING TO THEM TO SEE IF THERE IS ANYTHING THAT THEY ARE WILLING TO DO BEFORE SOMETHING HAPPENS AND THE STEERING FREEZES, AS THAT SOUNDS LIKE THE CASE WITH OT…
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THE EPS LIGHT IS ON AT 135,000 MILES. THE STEERING MAKES A CLICKING NOISE EVERY TIME YOU MOVE THE WHEEL . HAVENT GOTTEN IN CONTACT WITH HYUNDAI AS OF TODAY, BUT WILL BE WRITING TO THEM TO SEE IF THERE IS ANYTHING THAT THEY ARE WILLING TO DO BEFORE SOMETHING HAPPENS AND THE STEERING FREEZES, AS THAT SOUNDS LIKE THE CASE WITH OTHER FOLKS
NHTSA ODI #11241870
80,000 miles · Jul 16, 2019
Steering
MY STEERING WHEELS FEELS LIKE IT LOCKED. IT'S REALLY DIFFICULT TO TURN THE STEERING WHEEL. IT FEELS FIRM IN PLACE UNLESS I TURN IT REALLY HARD WITH FORCE AND IT'S MOVES THE VEHICLE SLIGHTLY TO THE DIRECTION I TURN TOO. IT'S USUALLY HAPPENS RANDOMLY SO I CAN'T PREDICT WHEN IT WILL LOCK IN PLACE. THERE'S BEEN A COUPLE OF TIMES WHE…
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MY STEERING WHEELS FEELS LIKE IT LOCKED. IT'S REALLY DIFFICULT TO TURN THE STEERING WHEEL. IT FEELS FIRM IN PLACE UNLESS I TURN IT REALLY HARD WITH FORCE AND IT'S MOVES THE VEHICLE SLIGHTLY TO THE DIRECTION I TURN TOO. IT'S USUALLY HAPPENS RANDOMLY SO I CAN'T PREDICT WHEN IT WILL LOCK IN PLACE. THERE'S BEEN A COUPLE OF TIMES WHERE I'M PARKED AND GETTING READY TO LEAVE AND AS I HEAD OUT OF MY PARKING SPOTS I GET STUCK BECAUSE THE STEERING WHEEL. WHEN THIS HAPPENS IN RED LETTERS "EPS" SHOW UP ON MY DASHBOARD. THIS ALSO HAPPENED WHEN I'M DRIVING NORMALLY IN THE FREEWAY. WHEN SIGN EPS SHOWS UP AND I HAVE TO PARK MY CAR ON THE SIDE WITH EMERGENCY LIGHTS ON AND COMPLETELY TURN OFF MY CAR IN ORDER TO DRIVE NORMALLY AND FOR THE EPS LIGHT TO TURN OFF ON THE DASHBOARD. WHEN TURNING ON CITY STREETS, MY STEERING WHEEL ALSO LOCKS ITSELF IN PLACE AT RANDOM TIMES. THE TURNS ARE USUALLY WIDE AND AWKWARD BECAUSE I CAN'T MOVE THE STEERING WHEEL WHEN EPS IS ON THE DASHBOARD. HENCE WHY I TURN ON MY EMERGENCY LIGHTS THEN THIS OCCASION HAPPENS. I'VE HAD THIS PROBLEM SINCE I BOUGHT THIS CAR AT CARMAX IN THE YEAR OF 2015 BUT IT'S BEEN HAPPENING FREQUENTLY THIS YEAR.
NHTSA ODI #11232163
129,000 miles · Jul 14, 2019
Steering
STARTED THE CAR ON JUNE 24, 2019 WITH THE INTENTION TO GO TO WORK. THE EPS WARNING LIGHT CAME ON. THE LIGHT DID NOT GO OUT AS USUAL. ATTEMPTED TO TURN THE STEERING WHEEL. THE WHEELS WERE VERY HARD TO TURN. BECAUSE THE WHEEL WOULD NOT TURN ENOUGH TO CHANGE THE DIRECTION OF THE CAR. IT WAS DEEM UNDRIVEABLE AND UNSAFE. THE CAR WAS …
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STARTED THE CAR ON JUNE 24, 2019 WITH THE INTENTION TO GO TO WORK. THE EPS WARNING LIGHT CAME ON. THE LIGHT DID NOT GO OUT AS USUAL. ATTEMPTED TO TURN THE STEERING WHEEL. THE WHEELS WERE VERY HARD TO TURN. BECAUSE THE WHEEL WOULD NOT TURN ENOUGH TO CHANGE THE DIRECTION OF THE CAR. IT WAS DEEM UNDRIVEABLE AND UNSAFE. THE CAR WAS AT HOME. THE CAR HAD TO BE TOW TO THE HYRNDAI DEALERSHIP ON JULY 2. 2019 AND AS OF JULY 14, THE CAR IS STILL AT THE DEALERSHIP BEING REPAIRED.
NHTSA ODI #11231807
148,000 miles · Jun 25, 2019
Electronic Stability Control (esc)Steering
AS I WAS EXITING THE HIGHWAY ONTO A SHARP CURVED OFF RAMP, UNEXPECTEDLY THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN WITHOUT WARNING. THIS UNEXPECTED LOSS OF MY POWER STEERING ALMOST PUT ME INTO THE ROADS GUARD RAILWHILE NAVIGATING THE OFF RAMP. I WAS ABLE TO REGAIN CONTROL AND SAFELY PULL TO THE SIDE OF THE ROAD. I N…
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AS I WAS EXITING THE HIGHWAY ONTO A SHARP CURVED OFF RAMP, UNEXPECTEDLY THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN WITHOUT WARNING. THIS UNEXPECTED LOSS OF MY POWER STEERING ALMOST PUT ME INTO THE ROADS GUARD RAILWHILE NAVIGATING THE OFF RAMP. I WAS ABLE TO REGAIN CONTROL AND SAFELY PULL TO THE SIDE OF THE ROAD. I NOTICED THE 'EPS' LIGHT WAS ON. I SHUT OF MY VEHICLE AND TRIED TO TROUBLE SHOOT IT, WHICH I WAS UNABLE TO DO. I RESTARTED THE VEHICLE AND THE LIGHT WENT OFF AND MY STERRING RETURNED TO NORMAL POWER STEERING MODE. THE SECOND TIME THIS HAPPENED MY WIFE WAS DRIVING THE VEHICLE TO THE DEALERSHIP SO THEY COULD TROUBLESHOOT THE EPS ISSUE, AGAIN THE VEHICLE LOST POWER STEERING WITH THE EPS LIGHT TURNING ON. THE VEHICLE IS BEING TAKEN TO HYUNDAI OF SLIDELL FOR DIAGNOSTIC TESTING. THE DEALER ALSO STATED THAT THE VIN WAS EXCLUDED FROM A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15876848 THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
NHTSA ODI #11222410
148,800 miles · Jun 17, 2019
Steering
ON SATURDAY JUNE 15 MY EPS CAME ON. I LOOKED IT UP AND SAYS THERE IS A RECALL ON THE STEERING. TODAY JUNE 17 I CALLED HYUANDAI AND THEY TELL ME THERE IS NO RECALL. I WOULD RECOMMEND ALL 2010 ELANTRAS GET LOOKED AT FOR A RECALL ON THE STEERING. I WOULDN'T RECOMMEND DRIVING THE CAR VERY FAR TILL YOU GET IT CHECKED OUT. I STARTED T…
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ON SATURDAY JUNE 15 MY EPS CAME ON. I LOOKED IT UP AND SAYS THERE IS A RECALL ON THE STEERING. TODAY JUNE 17 I CALLED HYUANDAI AND THEY TELL ME THERE IS NO RECALL. I WOULD RECOMMEND ALL 2010 ELANTRAS GET LOOKED AT FOR A RECALL ON THE STEERING. I WOULDN'T RECOMMEND DRIVING THE CAR VERY FAR TILL YOU GET IT CHECKED OUT. I STARTED THE CAR WHEN THE LIGHT CAME ON SATURDAY
NHTSA ODI #11220705
70,840 miles · May 8, 2019
Steering
THE STEERING COLUMN FELL INTO MY LAP WHEN I WAS PARKING THE CAR IN MY DRIVEWAY. MY REPAIR SHOP TOLD ME THAT ALL THE SCREWS HOLDING IT IN PLACE HAD COME LOOSE.
NHTSA ODI #11206196
97,000 miles · Apr 22, 2019
Steering
TYPO: DATED SOFTWARE UPDATED WAS 5/7/2015 - 79,000 MILES - NOT 5/7/19 (TYPO ON DATE). SEE COMPLAINT NUMBER 11202976.
NHTSA ODI #11202979
97,000 miles · Apr 22, 2019
Steering
EPS LIGHT IS ON. RECALL #127 AND #110 ONLY UPDATED EPS SOFTWARE WHEN IF FACT THE STEERING COLUMN ASSEMBLY NEEDS REPLACED ON OVER 300,000 CARS RECALLED FROM 2008-2010. MY CAR WAS TAKEN TO DEALER ON 5/7/2019 AND EPS SOFTWARE UPDATED ONLY!!!! CASE NO. 15684240. MANUFACTURER NEEDS TO DO ANOTHER RECALL FOR SAFETY REASONS AND SAFE…
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EPS LIGHT IS ON. RECALL #127 AND #110 ONLY UPDATED EPS SOFTWARE WHEN IF FACT THE STEERING COLUMN ASSEMBLY NEEDS REPLACED ON OVER 300,000 CARS RECALLED FROM 2008-2010. MY CAR WAS TAKEN TO DEALER ON 5/7/2019 AND EPS SOFTWARE UPDATED ONLY!!!! CASE NO. 15684240. MANUFACTURER NEEDS TO DO ANOTHER RECALL FOR SAFETY REASONS AND SAFE LIVES!!! PEOPLES POWER STEERING IS BEING LOST. PLEASE READ ALL COMPLAINTS ON THE INTERNET AND CONTACT CORPORATE AT HYUNDAI. CAR HAS 97,000 MILES ON IT. EPS SOFTWARE UPDATED ON 5/7/2015 WITH 79,000 MILES. HYUNDAI SHOULD BE RESPONSIBLE FOR REPAIRING ALL STEERING COLUMN ASSEMBLY, NOT THE CONSUMER AT OVER $2,400. BEFORE I PURCHASED THIS CAR, I CHECKED VIN AND NO OPEN RECALLS. I WOULD NOT HAVE BOUGHT THIS CAR IF I KNEW OVER 300,000 VEHICLES WERE INVOLVED AND HYUNDAI WOULD NOT FIX!!! THIS IS A SAFETY ISSUE FOR EVERYONE INVOLVED.
Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Consequence & remedy
Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
Remedy: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.
Hyundai Motor America (Hyundai) is recalling certain model year 2008-2010 Elantra vehicles manufactured June 1, 2008, to April 30, 2010, and 2009-2010 Elantra Touring vehicles manufactured November 1, 2008, to April 30, 2010. The electronic power steering (EPS) electronic control unit (ECU) may sense a discrepancy in the steering input signals and, as a result, disable the steering power assist.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Hyundai will verify the proper operation of the Electronic Power Steering (EPS) and update the EPS control unit, free of charge. The recall began April 14, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 127.
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Consequence & remedy
Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.
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