2010 Hyundai Elantra

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED BROWN'S MANASSAS HYUNDAI (8651 CENTREVILLE RD, MANASSAS, VA 20110, (703) 361-9600) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY OR INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 107,000.

I HAVE A 2010 ELANTRA 4DSD 2.0 102,000 MILES I HAVE HAD NO MAJOR ISSUES WITH THE CAR UNTIL ABOUT 3 MONTHS AGO. SUDDENLY THE EPS LIGHT CAME ON AND I LOST POWER STEERING. UPON PULLING OVER AND RESTARTING THE CAR THE PROBLEM WENT AWAY. I WENT ABOUT A WEEK, AND SUDDENLY IT DID IT AGAIN. RESTARTED CAR, WENT AWAY, STILL DOES THIS INTERMITTENTLY. 2 DAYS AGO, EPS LIGHT WAS ONE AND WAS NOT ABLE TO REMOVE THE LIGHT USING THE METHOD ABOVE. ALSO, MY POWER STEERING WHEEL IS SO STIFF. I TOOK IT TO THE DEALER TODAY, THEY FOUND THE FOLLOWING CODES: EPS - ELECTRONIC POWER - C1290 - TORQUE SENSOR MAIN SIGNAL FAULT EPS - ELECTRONIC POWER - C1604ECU(BRAKE SYSTEM) HARDWARE ERROR THEY TOLD ME I WOULD NEED A NEW STEERING COLUMN ($2500+). THIS SEEMS A BIT STRANGE TO ME FOR AN INTERMITTENT ISSUE. PER GOOGLE CHECK @ HTTP://WWW.CARPROBLEMZOO.COM/HYUNDAI/ELANTRA/STEERING-PROBLEMS.PHP, THIS ELANTRA STEERING ISSUE IS A CONSTANT ISSUE FOR MANY YEARS. WHAT CAN NHTSA DO TO HELP AMERICANS OWNING HYUNDAI CARS HAVING THIS PROBLEM?

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND THEN IT LOST POWER. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT CALLED STERLING HYUNDAI (5001 JOHNSTON ST, LAFAYETTE, LA 70503, (337) 984-9050) AND WAS ADVISED TO SCHEDULE AN APPOINTMENT. THE DEALER ALSO STATED THAT THE VIN WAS EXCLUDED FROM A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15223914. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA. WHILE DRIVING 65 MPH, THE STEERING WHEEL VIBRATED UNCONTROLLABLY AND THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 135,000.

I EXPERIENCED A CRASH WITH THIS VEHICLE WHEN THE STEERING FAILED (AS INDICATED IN THE RECALL NOTICE NHTSA CODE 15V100000). I COMMUNICATED THIS FAILURE TO HYUNDAI AT THE TIME THIS OCCURRED BUT THEY DENIED THAT THERE WAS ANY ISSUE WITH THE STEERING. HYUNDAI HAS SUBSEQUENTLY ACKNOWLEDGED THIS PROBLEM WITH A FORMAL RECALL NOTICE. THEIR FAILURE TO ADDRESS THIS WHEN NOTIFIED OF THIS PROBLEM IS AN EXAMPLE OF PRODUCT NEGLIGENCE.

I'M REQUESTING NHTSA TO INVESTIGATE FAILURES OF SEVERAL SYSTEMS OF HYUNDAI ELANTRA 2010: SIMULTANEOUSLY FAILED/UNRESPONSIVE BRAKING, LURCHING/ACCELERATION DESPITE TRYING TO PUSH BRAKE PEDAL, &FAILED POWER STEERING CAUSING UNSAFE SITUATION AND ACCIDENT IN WHICH AIR BAGS ALSO FAILED TO DEPLOY DESPITE 2 IMPACTS TO FRONT END BUT FORM ONLY ALLOWED 3 PARTS OF CAR AFFECTED. MY HUSBAND PULLED OUT OF OUR GARAGE FRONT FIRST @APPROX. 1-2 MPH. WHEN HE TRIED TO BRAKE AT END OF DRIVEWAY/CHECK FOR ONCOMING TRAFFIC BEFORE ENTERING ROAD TO PARK IN FRONT OF OUR HOUSE. BRAKES &POWER STEERING FAILED SIMULTANEOUSLY AS CAR LURCHED/ACCELERATED FORWARD. CAR HIT A VAN DRIVING BY &OUR VEHICLE BOUNCED BACK INTO POLE WHICH SENT CAR ON SIDEWALK. CAR CONTINUED TO ACCELERATE/LURCH FORWARD ON SIDEWALK DESPITE HIS FOOT ON BRAKES. HE CONTINUED TO TRY TO BRAKE &STEER BUT NEITHER WORKED. CAR HIT NEIGHBORS WALL/GARAGE &CAR STOPPED. JUST MISSED HITTING A PARENT/CHILD WALKING BY. AIR BAGS DIDN'T DEPLOY DURING EITHER IMPACT POLICE CAME AFTER ACCIDENT. DIDN'T FILL OUT REPORT BC AT TIME HE HE FELT OK EXCEPT FOR SHAKEN UP. HE WAS IN SHOCK &DOES HAVE PAIN& LOSS OF MOBILITY TO NECK/BACK. HE'S SEEKING TREATMENT. IT WAS IN FRONT OF OUR HOUSE AND A CLEAR/DRY DAY. NO FLOOR MATS/ANYTHING WERE STUCK UNDER EITHER PEDAL. NO AFTERMARKET PARTS USED ON CAR. HYUNDAI ONLY PLACE TO SERVICE/REPAIR CAR UP TIL VEHICLE WAS TRANSFERRED ON 1/15/2018. HYUNDAI DEALER LAGUNA NIGUEL, CA *4/16/13 STOP-LAMP SWITCH REPLACED PART 93810-3K000 SWITCH ASSEMBLY STOP *8/12/13 W*08HYZ10 CAMPAIGN 110 STOPLAMP SWITCH REPLACEMENT *12/13/2017 CAMPAIGN 127 EPS SYSTEM SW UPDATE/REP (TSB#15-01-018-1) 51C013R0 EPS UPGRADE TO ROM# 4HDASG02 ONLY OTHER SERVICING WERE UNRELATED LIKE OIL CHANGES AND AIR FILTERS. THE VEHICLE WAS TOTALED &INSURANCE TOWED TO A LOT. WE REQUESTED THAT THEY INVESTIGATE BUT THEY SAID THEY DON'T. PLEASE FORMALLY INVESTIGATE.

PROBABLY WAS A RECALL ? I BOUGHT MY CAR AS IT WAS A REPO. AND HAD BEEN SETTING ON THE LOT FOR A LONG TIME ..I TRADED FOR IT AND SINCE IT DIDN'T HAVE BUT 32,000 MILES I GOT IT AS A NEW CAR WITH FULL WARRANTY ... I HAVE HAD SEVERAL RECALLS FIXED ..JUST VERY RECENTLY I NOTICED THE STEERING MADE A CLICKING NOISE ,AND THE STEERING HAS A LOT OF FREE PLAY IN IT ..I STILL OWE 2,385.17 DOLLARS ON IT ..SO FAR IT HAS GIVEN ME GOOD SERVICE ..BUT 8 MONTHS AGO THE DRIVER SIDE WINDOW FELL AND WOULD NOT GO UP OR DOWN ...NOW THIS STEERINGMY PROBLEM IS MY GREAT CONCERN.OVER THIS PROBLEM..I AM A RETIRED ,DISABLE WIDOW LIVING ALONE ..I TOTALLY DEPEND ON MY CAR TO GET ME TO MY DRS , PHARMACY,AND GROCERY STORE ..I HAVE NO ONE TO CALL ON TO HELP ME .. MY NERVES ARE NOT GOOD AND NOW I OWE THIS MONEY ,AND I LIVE ON ONLY SS RETIREMENT CHECK ..NOTHING ELSE ..I WAS TOLD THERE WERE PROBLEMS WITH THESE CARS ON THE STEERING ..I NEVER DID GET ANY KIND OF RECALL NOTICE ..RIGHT NOW I AM IN A BAD BIND ..I AM VERY SCARED AT MY AGE AND HEALTH TO DRIVE THIS CARE I STILL OWE ON ... I AM AFRAID IF I AM DRIVING DOWN THE ROAD AND THE STEERING TOTALLY BREAKS I KNOW I WILL PANIC .AND I HAVE A LOT OF HEART TROUBLE ISSUES.. I FEEL IT WOULD CASE ME LOOSE CONTROL OF IT AND KILL ME AND OTHERS ON THE ROAD .. PLEASE HELP ME ...THIS HAPPENS WHEN I START THE CAR AND CONTINUES UNTIL I GET TO WHERE I AM GOING ..ANY TIME THE ENGINE IS RUNNING IT FEELS JERKEY ,YOU FEEL IT WHEN TO TURN THE STEERING AT ALL EVEN DRIVING AND TURNING A CURVE ...

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH ATTEMPTED TO MAKE A LEFT TURN, THE STEERING WHEEL BECAME VERY HARD. THE ELECTRONIC POWER STEERING (EPS) ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER TAMIAMI HYUNDAI (6780 AIRPORT PULLING ROAD, NAPLES, FL 34109) WHERE THEY DETERMINED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. BUT THE VEHICLE WAS OVER THE ALLOWED MILEAGE TO GET REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED A SECOND VEHICLE BEFORE CRASHING INTO A UTILITY POLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED CHEST AND NECK INJURIES AND THE FRONT PASSENGER SUSTAINED INJURIES TO THE RIGHT HAND AND HEAD. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 180,000.